Robert Walters Reviews | Glassdoor

Robert Walters Reviews

Updated May 18, 2017
243 reviews

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3.9
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Robert Walters Chief Executive Officer Robert Walters
Robert Walters
141 Ratings

243 Employee Reviews

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Pros
  • Positive, supportive working environment (in 21 reviews)

  • A well established system with good training and a good team based approach but also giving you the sense that you are running your own business (in 14 reviews)

Cons
  • Long working hours, work/life balance could be better (in 13 reviews)

  • Long hours, especially in the early days (in 17 reviews)

More Pros and Cons

  1. Helpful (7)

    "Two Thumbs Way Down!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Recruiter in New York, NY
    Former Employee - Executive Recruiter in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Robert Walters full-time (More than a year)

    Pros

    There are a few nice people in the office who actually care. Can not say that about everyone though. A couple of good clients. Two solid billers in the whole office while the rest are mediocre.

    Cons

    People are Micro managed from day one. No freedom to build your book of business on your own terms as managers don't allow members of their team to reach out to entire banks if they know one person there. Strict following of KPIs regardless of results. Absolutely awful leadership and communication. Certain managers decide to come and go as they please. Not a great place for woman to work due to the things that are said in the office. This is the furthest thing from a team culture.

    Advice to Management

    Theres a reason that this is one of the most underperforming branches of Robert Walters and it only has 17 recruiters in New York city. Start paying people what they deserve and maybe they will stick around. Also treat all employees the same and don't let one person do whatever they want.


  2. Helpful (1)

    "Horrible place and people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I can't think of one pro there is nothing positive about working at Robert Walters New York. Horrible atmosphere and not nice management

    Cons

    People talk behind each other's back then smile to their face. A lot of bad attitudes. The 'higher' up thinks he is all that. What a joker!

    Advice to Management

    Be more respectful to your employees.


  3. Helpful (2)

    "Don't believe a word"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Recruiter in New York, NY
    Former Employee - Executive Recruiter in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Robert Walters full-time

    Pros

    There are a couple of decent people who work there, free milk.

    Cons

    Office is run by someone who may have once been fit for purpose but is now dictated to by 'senior' staff who are exclusively self-serving. Targets kept purposefully unclear and really is an utterly depressing environment. Go and interview at any one of the thousand other recruitment firms in NYC and save yourself the bother of having to deal with the BS environment and people.

    Advice to Management

    'Management'? If asking about head office in uk I would suggest a deep review of how NYC is run.

    Robert Walters Response

    Nov 30, 2016 – Global HR Director

    Thank you for your feedback. I’m sorry to hear about your impressions of the office. Many of the team in New York have had long-term careers with us over many years so we don’t think your ... More


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  5. Helpful (3)

    "Not a great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Recruiter in New York, NY
    Former Employee - Senior Recruiter in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Robert Walters full-time (More than a year)

    Pros

    Good working team who collaborated together.

    Cons

    poor management and growth opportunities

    Advice to Management

    open communication

    Robert Walters Response

    Jan 18, 2017 – HR

    It is unfortunate that you didn’t have a great experience at Robert Walters, but we understand that recruitment is not for everyone. The management team at Robert Walters in New York has been ... More


  6. "Toxic recruitment environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Recruiter in New York, NY
    Former Employee - Executive Recruiter in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Robert Walters full-time (More than a year)

    Pros

    - casual work environment.
    It's very hard to think of any pros given how far behind this environment compared to others.

    Cons

    - no career development
    - boys club management team
    - managers care more about their billings than there team.
    - none existent bonus's
    - no collaboration or direct vision
    - be careful they don't sell you on false benefits

    Advice to Management

    Create more collaboration across teams so everyone can be successful and be rewarded with bonuses no just the managers.

    Robert Walters Response

    May 25, 2017 – HR

    Thank you for your review. We appreciate your opinion and take all employee feedback seriously. It’s disappointing to hear that you feel this way as we pride ourselves on being professional and ... More


  7. Helpful (3)

    "Hell Machine - MICRO-MANAGEMENT STYLE (Singapore Office)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Robert Walters full-time

    Pros

    Good training ground for those who are new to recruitment
    good working environment; if you do not have a family; no friends; no loveones; nothing better career to get into

    Cons

    staff is treated as a company furniture; no life; no room for creativity;
    staff comes and switches on their robotic monotonous life; every single seconds you have to please your upper management; no value for work but have to think of upper management, i.e. AD, MD, and above
    > this is the company where you do not have to think, just deliver them the numbers, per seconds, per day, per week...
    > KPI is more important than revenues

    Advice to Management

    you know what is going on, admit it... its about time to value your staff as "human beings" and not your kind of furniture or property


  8. Helpful (2)

    "Not a great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Jakarta Pusat (Indonesia)
    Former Employee - Consultant in Jakarta Pusat (Indonesia)
    Doesn't Recommend
    Neutral Outlook

    I worked at Robert Walters full-time (Less than a year)

    Pros

    Great exposure on how big corporate run the business

    Cons

    management is not supportive of local initiative, alot of back stabbing


  9. Helpful (5)

    "Disjointed, low morale and high turnover office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Singapore (Singapore)
    Former Employee - Consultant in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Robert Walters full-time (More than a year)

    Pros

    A well established company with international opportunities

    Cons

    In recent years, the Singapore office has seen massive turnover at all levels and current management is poor and unpopular. The nature of the company means its a place for people to start their recruitment careers, and then move on. This is principally because its low paid both in terms of salary package and commission. The comment below that its an excellent place to work is clearly by a Manager/Director who is in denial. Morale is the worst I've ever experienced, as is turnover. There are better places you can start your recruiting career.

    Advice to Management

    As with the previous comment, no advice is given because nothing will change. This is an office in terminal decline.


  10. Helpful (2)

    "crap"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    none to speak of. white boys club

    Cons

    loads. unless you are a white


  11. Helpful (3)

    "In the end it was hard to wake up in the mornings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Sydney (Australia)
    Former Employee - Recruitment Consultant in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Robert Walters full-time (More than 3 years)

    Pros

    Most of the systems and process are well organised and smooth. Although organising billing to clients and dealing with backend finance team can be tortuous.
    As a manager it is easy to motivate/demotivate your staff by paying them more/paying them less than they deserve in their bonus
    Decent training for staff, although most employees have previous recruitment experience
    Large numbers of staff to feed information off and big name in the market

    Cons

    Misogynist boys club
    Being "one of the boys" is viewed more highly than performance or general input to the business
    Client relationships are not very strong and PSA/SLAs are generally poorly negotiated
    Terrible staff retention and choice of new hires often very poor
    Aggressive and rude behaviour by management (and subsequently by staff) is only frowned upon
    Bonuses are rarely equivalent to what would be paid to a commission based consultant
    Generally very negative environment to work in - very very low staff motivation and happiness so very tough for managers
    Highly transaction based recruitment style

    Advice to Management

    Understand that treating your clients and staff so poorly will eventually mean loosing all client relationships
    Most should resign - others should go on leadership coaching courses
    Understanding recruitment without understanding business creates a transactional environment


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