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Robinhood

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Robinhood

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Robinhood Reviews

Updated May 21, 2022

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Found 343 of over 391 reviews

3.8
67%
Recommend to a Friend
79%
Approve of CEO
Robinhood Co-Founders and Co-CEOs Baiju Bhatt and Vlad Tenev
Baiju Bhatt and Vlad Tenev
181 Ratings

What people are saying about Robinhood

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Top Review Highlights by Sentiment

Pros
  • "I've been in a normal financial world where the client doesn't always become the number one priority and it normally doesn't lead to great culture.(in 46 reviews)
  • "Great people that you meet through cross(in 43 reviews)
  • "Great benefits (paid for by the company)(in 35 reviews)
  • "Pay is good: $21/ hr.(in 16 reviews)
  • "You can tell that the founders are passionate about our mission of 'democratizing America's financial system'...that's not just a catch(in 11 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Robinhood and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    Amazing Culture

    Aug 9, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people and the culture are truly amazing. Leadership is great. Great benefits that shows how much Robinhood cares about the employees.

    Cons

    I do not have anything bad to say about working here at Robinhood. It is truly a one of a kind team to be a part of.

    8 people found this review helpful

    Robinhood Response

    HR Leadership

    Thank you for sharing your experience! I'm happy to hear that you feel we've built a great place to work where mission-driven people come to grow. We'd love to learn more about your feedback to continue to make Robinhood a great place to work - looking forward to hearing more from you!

  2. 5.0
    Former Employee, more than 1 year

    Great place to work - layoffs sucked however

    May 20, 2022 - Learning Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone who works/has worked at Robinhood will tell you it's all worth it because of the people. And they're right. I met some of the most wonderfully talented people at Robinhood, and am forever thankful for those connections. C-Suite leaders are a Slack away, and you can set up meetings with anyone across the company. The employees care about your personal lives, professional growth and mental health. It's a comforting place to work, and other companies need to learn from the people culture at Robinhood.

    Cons

    Robinhood is still a startup and acts like one. The recent layoffs were proof of their unestablished business model and overall startup nature. The company is still learning and growing, and COVID hasn't made it any easier. Internal hiring/promotions could also be improved. Patience is key if you're thinking of working here.

    Be the first to find this review helpful
  3. 2.0
    Current Employee, more than 1 year

    Pattern of Disrespect towards CX Employees

    May 17, 2022 - Customer Experience Representative in Lake Mary, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Solid Benefits -Primarily work from home -Helped me get the necessary licensing to become a Registered Representative

    Cons

    -Pay disparity among CXRs with no explanation for the difference. I was told upon getting my series 7 and 63, I'd go up to $28 an hour. That didn't happen for me but it has happened to some of my colleagues. This was not due to any performance issues. A significant number of CXRs feel disrespected about this. -CX was very clear that autodial is a terrible decision for the company. It will decrease the quality of customer support and it's already negatively impacting the mental health of CX agents. The refusal to pivot away from this is the reason I don't know a single employee not looking elsewhere. -Robinhood changes very fast with no consideration of previous promises.

    Continue reading
    7 people found this review helpful
  4. 3.0
    Former Employee, less than 1 year

    Great work environment, not so great higher management.

    May 3, 2022 - Cx Representative in Lake Mary, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Co-workers are most likely some of the friendliest and most helpful throughout the entire industry. The ability to reach out for help and get a quick response within different departments makes a big difference when being new to the company. Managers you report to directly will be available for you at all times and will provide as many resources as you need.

    Cons

    The CEO of the company and the corporate are completely disconnected from our mission and all the hard work agents put into the company. CX roles go unnoticed and poor cost management is very noticeable when it comes to the financial standing of the company. Product development and app design are the only departments that are valued and rewarded by the higher-ups, and as mentioned before, CX representatives' hard work is ignored and goes unnoticed most of the time.

    Continue reading
    4 people found this review helpful
  5. 3.0
    Current Employee, more than 3 years

    Potential lost

    Apr 3, 2022 - Learning and Delivery 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits Co workers Casual environment Work from home

    Cons

    It’s tough to put a rating on Robinhood. At first everything was exciting and different. Then leading up to IPO and post IPO things began to change quickly. In a recent meeting Vlad said his CEO rating was going down probably because of the current stock price. At that moment I realized he had no finger on the pulse of the company any more. The reason his rating is going down is because so many peole that were loyal and believed in the mission have been taken advantage of. They had their equity comp taken from them and been passed for promotions by outside hiring time and time again. Only to train their new boss and have roles and responsibilities taken from them. The environment that use to feel fun now feels corporate and leaderships answer to make everyone feel better is shipping products. The ones that care and try to voice concerns of employees turnover only get candid answers from leadership saying it’s natural from company growth. People really don’t voice how they feel because they need a job and the benefits. First rule of business. Take care of your people. Robinhood will continue to stand out from traditional brokerages because the competition is infamous for burn out, poor ethics, pushy sales, and shady business. However has time goes by the employees who helped Robinhood pre IPO see the signs of it becoming the same.

    Continue reading
    10 people found this review helpful

    Robinhood Response

    HR Leadership

    Thank you for your detailed and honest feedback. Your insight from these past three years is helpful in shaping the employee experience for all Robinhoodies. We strongly encourage you to reach out to your HR business partner or email us directly at glassdoor@robinhood.com with more detail.

  6. 2.0
    Former Employee, more than 1 year

    Used to be great. Now, Not so much

    Apr 29, 2022 - Help Desk Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are top tier. Coworkers/teams/managers are incredibly supportive and united

    Cons

    Customer experience team is always the last one to get updated about anything. Most times, you will learn/get trained on a new product a day or two before. Communication in the company overall is pretty slow. No exceptions to some positions being remote even though a lot of us are more productive at home then at the office. It has become more of a cult and the culture has taken a huge hit. The C team has said that if you are not living and breathing the mission that you should not work here during their weekly company wide meetings. Not Licensed? Good luck trying to get anywhere in this company. Pay for my position felt lower than other similar positions at other companies

    Continue reading
    2 people found this review helpful
  7. 2.0
    Current Employee, more than 1 year

    Great people, no faith in leadership

    Apr 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Smart people work here, good perks, benefits and compensation

    Cons

    Incredibly immature leadership. The company has outgrown the founders. It's really challenging to ship even the smallest improvements (actually, the product looks almost the same as it did 4 years ago - that should tell you something). No clear product direction or vision, most people are overworked and burnt out, and leadership is nonexistent. Staff feels abandoned by the c-suite, middle management is looking out for themselves and doesn't provide much support for ICs. Too many first-time managers and PMs. No clear PERF structure - in fact, perf is being used by managers as a retaliation tool. People who speak up are punished for it and get negative marks on their perf - when you ask for clarification or context you get brushed aside and shrugs. Staff feels demotivated and everyone who's any good is interviewing elsewhere.

    Continue reading
    6 people found this review helpful
  8. 1.0
    Current Employee, more than 1 year

    Immature founders and incompetent executives

    May 21, 2022 - Senior Software Engineer in Menlo Park, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home policy. No need to go to the office a few days a week. Return to the office is allowed.

    Cons

    Founders are not matured enough to run a company with more than 100 people. They never hold themselves or other executives accountable for failures. The company sets goals every year, misses most of them every year, pretend that never happens and hold nobody accountable. Good people need to threaten to leave to get the reward they deserve. Bad people do the same and get what they don’t deserve, including title and management power over other people.

    3 people found this review helpful
  9. 1.0
    Former Employee, more than 3 years

    Snatching defeat from the jaws of victory

    Apr 28, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is solid, happy hours were fun

    Cons

    Quite a bit, see advice to management.

    Continue reading
    3 people found this review helpful
  10. 3.0
    Current Employee, more than 1 year

    Great mission and culture

    May 11, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Robinhood has an amazing mission and it's clear that the leadership and c-suite team are aligned . The culture on the recruiting team is phenomenal, the people are awesome highly intelligent and empathic humans

    Cons

    There is a lack of transparency and clarity in how internal comms are from leadership top down. Even though there is weekly company all-hands and Q&A, there is a general sense of dancing around the actual issues at hand, and an overall lack of quality and substance in which the leadership team responds to questions. It creates massive dissonance against the concrete levels and deliverables that IC are expected to give and perform at.

    2 people found this review helpful
Viewing 1 - 10 of 343 Reviews

Robinhood Reviews FAQs

Robinhood has an overall rating of 3.8 out of 5, based on over 391 reviews left anonymously by employees. 67% of employees would recommend working at Robinhood to a friend and 56% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Robinhood employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Robinhood. This rating has been stable over the past 12 months.

67% of Robinhood employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Robinhood 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Robinhood to be senior leadership, career development, benefits and the cons to be management .

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Robinhood Markets is on a mission to democratize finance for all. With Robinhood, people can invest with no account minimums, buy and sell...More

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Company Updates

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Robinhood

3 days ago

“Asian American & Pacific Islander Heritage Month promotes the awareness, inclusion, and diversity of the AAPI community in addition to providing a larger platform to amplify Asian voices.” - Brittany Jacques While Robinhoodies are in the full swing of celebrating AAPI Heritage Month, we interviewed those who made it all happen - the new leaders of our Employee Resource Group, Asianhood. Read more from these Robinhoodies about how they are celebrating their cultural diversity and shared experience of being part of the AAPI community. 💚 #AAPIHeritageMonth #TransformTheFutureOfFinance
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Asian American & Pacific Islander Heritage Month
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Robinhood photo of: Walking meeting in our beautiful courtyard
Robinhood photo of: Team meeting.
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Robinhood photo of: Robinhoodie!
Robinhood photo of: Quick catch-up outside.
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Robinhood photo of: Black Excellence (BEX), one of Robinhood's Employee Resource Groups (ERG's)
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