Roche Bros. Supermarkets Reviews | Glassdoor

Roche Bros. Supermarkets Reviews

Updated April 5, 2017
102 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Gary Pfeil
44 Ratings

102 Employee Reviews

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Pros
  • Great people to work with, good customer service (in 8 reviews)

  • They have very flexible hours week to week which makes it ideal for the changing schedule of a high schooler (in 6 reviews)

Cons
  • Only 1 day off if your full time (in 6 reviews)

  • But this comes with every customer service poisition (in 4 reviews)

More Pros and Cons

  1. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Boston, MA
    Former Employee - Deli Clerk in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Management and communication. The energy is familiar and inviting.

    Cons

    I have none at all


  2. "Feels like a prison"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Boston, MA
    Former Employee - Cashier in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Roche Bros. Supermarkets part-time (Less than a year)

    Pros

    probably like a percentage off if you work there...I wasn't even told about it.

    Cons

    you are basically a robot...next in line...take payment...bag groceries...have a nice day...next in line...etc.

    Advice to Management

    If you are going to train someone new...try not to waste their time.


  3. Helpful (2)

    "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Norton, MA
    Current Employee - Front End Cashier in Norton, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Roche Bros. Supermarkets part-time (More than 10 years)

    Pros

    I have worked at Roche Brothers for several years. The company was a very good strong one. Today the environment has changed. It is no longer a family feel. It is becoming aloof and cold. I don't feel part of the family, I am now just a number, do your job. Do it well or not, doesn't matter your raise will always be 35 cents. No reason to put a better foot forward.

    Cons

    The new minimum wage just went up to $11.00. For all employees that were hired prior to this are working for less. A wage adjustment needs to be made. When asked (Manager) they rail road you with excuses and they say it doesn't apply. I believe it is the Law.

    Advice to Management

    Make wage adjustments for the minimum wage increase to prior employees. Wendy's increased there prior employees (who were making $11.00) $1.00. They now make $12.00 (recent)


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  5. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Needham, MA
    Former Employee - Cashier in Needham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Roche Bros. Supermarkets part-time (More than a year)

    Pros

    Easy work with good people

    Cons

    Extremely boring, some managers are just awful.

    Advice to Management

    Have higher standards with some of your managers.


  6. "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Driver in Downtown Crossing, MA
    Former Employee - Catering Driver in Downtown Crossing, MA
    Recommends
    Positive Outlook

    I worked at Roche Bros. Supermarkets part-time (More than a year)

    Pros

    Managers care about their employees, productive atmosphere, friendly coworkers

    Cons

    Can be unorganized, not necessarily for those who need to be told what to do


  7. "Cashier"

    Star Star Star Star Star
    Former Employee - Sales Associate/Cashier in Bridgewater, MA
    Former Employee - Sales Associate/Cashier in Bridgewater, MA
    Recommends

    I worked at Roche Bros. Supermarkets part-time (More than 3 years)

    Pros

    The management is great. They give you extensive training, and it's a great way to increase your knowledge and skills in the customer service industry.

    Cons

    I do not really have many cons. You just have to be confident in your ability to work with customers off all types. But this comes with every customer service poisition.


  8. "Fun Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Clerk in Westborough, MA
    Current Employee - Service Clerk in Westborough, MA
    Recommends
    Positive Outlook

    I have been working at Roche Bros. Supermarkets part-time (More than a year)

    Pros

    Mangement knows what to do. People are funny

    Cons

    nothing to say here now

    Advice to Management

    n/a


  9. "Part Time Deli Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Westborough, MA
    Former Employee - Deli Clerk in Westborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good management, fair pay, very clean store. Pleasure to work here.

    Cons

    None at all, have no complaints


  10. "Salary/ Job Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Wellesley, MA
    Current Employee - Customer Service in Wellesley, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Management is always in the store, and they are very friendly. They work alongside the employees all day rather than staying inside an office room.

    Cons

    Very few benefits. They gave us a 5% discount card and then that was taken away after 1 year. Customers are difficult to deal with. Managers can be strict.

    Advice to Management

    Work on benefits for employees. Try to create a friendly atmosphere.


  11. Helpful (1)

    "Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Mashpee, MA
    Former Employee - Cashier in Mashpee, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Roche Bros. Supermarkets full-time (Less than a year)

    Pros

    The customers were genuinely nice. Most coworkers were friendly as well.

    Cons

    No sick time allowed. Fired for having stomach bug, had not previously ever called out of work. Really boring job. Low pay.

    Advice to Management

    Increase pay


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