Roche Bros. Supermarkets Reviews | Glassdoor

Roche Bros. Supermarkets Reviews

Updated July 1, 2017
16 reviews

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2.0
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Gary Pfeil
3 Ratings

16 Employee Reviews

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Pros
Cons
  • Only 1 day off if your full time (in 6 reviews)

  • no tips allowed even with high emphasis on customer service and going above and beyond (in 5 reviews)

More Pros and Cons

  1. "Not valued as an employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Able to take off time easily. Nice coworkers.

    Cons

    Even after 3 years of working there, I was paid the same as the new employees (because when minimum wage went up, it erased the raises I earned)
    Schedules for the next week come out the Friday before, so you wouldn't know if you were working on Sunday until 2 days prior.


  2. "Clerk"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Roche Bros. Supermarkets part-time

    Pros

    You can sneak some free food from your department if you're making it.

    Cons

    Rude manager and snobby customers

  3. "deli"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Sudbury, MA
    Former Employee - Assistant Manager in Sudbury, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Roche Bros. Supermarkets full-time (Less than a year)

    Pros

    good hours department crew and manager were professioal

    Cons

    If you like corporate scrutiny several days a week while you are working, Roche Bros is for you

    Advice to Management

    Warm up to your department managers and crew. They are the ones who make the company sucessful


  4. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier-anonymous in Mashpee, MA
    Current Employee - Cashier-anonymous in Mashpee, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Roche Bros. Supermarkets (More than 5 years)

    Pros

    Nice pleasant co-workers. Usually work as many hours as you want.

    Cons

    Shift supervisors are too young. Most of them are between ages of 15-17. Also lazy when it comes to price checks. If you don't know the price of a product their answer is a dollar.
    Hourly wage is "all" screwed up. Should be based on yrs of experience.

    Advice to Management

    Management should reevaluate all employees. Front end workers need a yearly review. Management stopped doing yearly reviews. It's important as a employee to be told your doing a good job. Only mention problems.
    Lastly, no job promotions available.


  5. Helpful (1)

    "Going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - E-commerce Picker
    Current Employee - E-commerce Picker
    Doesn't Recommend
    Neutral Outlook

    I have been working at Roche Bros. Supermarkets part-time (More than 3 years)

    Pros

    flexible schedule, most department managers are okay, great coworkers

    Cons

    management pretends to care about employees but only cares about backing up each others' lies. If you're a good worker they'll give you more responsibilities without any promotion/pay raise

    Advice to Management

    don't promote people who aren't qualified just because they're your friend; listen to employees' actual complaints.


  6. "Left broken hearted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Downtown Crossing, MA
    Former Employee - Anonymous Employee in Downtown Crossing, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The downtown crossing store is beautiful. Amazing fish dept

    Cons

    Giant boys club that walk around pointing out negativity all over the company but the actual work these "boys" do is minimal. A company stuck in the past. Use to be a company people were proud to work for. All people do is complain about the company. Changed benefits, took employee discount away, poor wages unless you've been there since high school and you are now in your 40's. If you are a manager you are expected to work 6 days, is that a better family quality of life schedule?

    Advice to Management

    If you are going to do something do it right. Put a full working dept in order before opening a store. No dept. left behind.


  7. "Student Front End Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Getting to know customers well

    Cons

    Low pay, rigid managerial systems, tedious work

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    easy job
    very flexible hours
    easy to get time off
    can take a leave of absence which allows you to come back after a semester at college

    Cons

    high overturn of management so the enforced regulations are constantly changing
    coworkers are often miserable
    ugly uniforms

    Advice to Management

    management needs to pick their battles more wisely and focus on things that will actually affect the customers opinion (such as not placing as much emphasis for the cashiers to stand three feet in front of the cash register)


  9. "deli"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Roche Bros. Supermarkets part-time

    Pros

    time and half sundays so thats decent

    Cons

    cheap owners and asshhole coworkers

    Advice to Management

    go efff yourselves


  10. Helpful (1)

    "This company is going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Burlington, MA
    Current Employee - Clerk in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Roche Bros. Supermarkets part-time (More than 8 years)

    Pros

    5% discount, accrued vacation time for part timers, time & a half pay on Sundays

    Cons

    Lack of communication between main office & stores, customer service priority is disappearing, managers show little to no appreciation of employees, pay is not reasonable and annual pay raises are insignificant, weekly schedules are often posted less than 12 hours before the week begins, main office does not take employees seriously, and threatens punishment more than offers rewards

    Advice to Management

    Since Pay & Bud passed away, this company has begun to fall apart. It is clear that no one cares for this company's future or its employees any longer. Morale is incredbily low in the stores and customers can see it, too.


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