Roche Bros. Supermarkets Reviews | Glassdoor

Roche Bros. Supermarkets Reviews

Updated October 19, 2017
27 reviews

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3.0
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Gary Pfeil
10 Ratings

27 Employee Reviews

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Pros
  • Great people to work with, good customer service (in 8 reviews)

  • They have very flexible hours week to week which makes it ideal for the changing schedule of a high schooler (in 8 reviews)

Cons
  • Only 1 day off if your full time (in 6 reviews)

  • no tips allowed even with high emphasis on customer service and going above and beyond (in 5 reviews)

More Pros and Cons

  1. "About what to expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grocery Clerk
    Former Employee - Grocery Clerk
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Roche Bros. Supermarkets part-time (More than 5 years)

    Pros

    Great for learning a strong work ethic. If you commit yourself in high school they will always help you out part time in college and post grad while you try and figure out your career.

    Cons

    Too much company wide reliance on good part time employees. Those who work here as a career seem to rely too heavily on high school/ college kids to step up and go above and beyond while the managers disappear for hours.

    Advice to Management

    Check yourselves. Young kids are great for the labor but they are part timers and should't care more about their jobs than a career employee (i.e. manager).


  2. "Easy Work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    easy, not too mindblowingly taxin

    Cons

    customers, not much pay, hard to advance

  3. "bad management and degrading workplace environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Clerk in Acton, MA
    Former Employee - Stock Clerk in Acton, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Roche Bros. Supermarkets part-time (More than 3 years)

    Pros

    -decent team
    -convenient location
    -helpful and friendly supervisors

    Cons

    -high employee turnover rate
    - rude/condescending store management
    -stuck-up customers
    -high expectations for availability
    -ugly uniform

    Advice to Management

    would be nice if management could be more down to earth. you're just store managers, not CEOs of multi-million firms!


  4. "Not bad"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Roche Bros. Supermarkets part-time

    Pros

    not bad but kind of expensive

    Cons

    not great kind of boring

    Advice to Management

    less


  5. "Got worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Roche Bros. Supermarkets part-time

    Pros

    Flexible hours, decent pay, good coworkers

    Cons

    Management became worse as time went on


  6. Helpful (3)

    "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Norton, MA
    Current Employee - Front End Cashier in Norton, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Roche Bros. Supermarkets part-time (More than 10 years)

    Pros

    I have worked at Roche Brothers for several years. The company was a very good strong one. Today the environment has changed. It is no longer a family feel. It is becoming aloof and cold. I don't feel part of the family, I am now just a number, do your job. Do it well or not, doesn't matter your raise will always be 35 cents. No reason to put a better foot forward.

    Cons

    The new minimum wage just went up to $11.00. For all employees that were hired prior to this are working for less. A wage adjustment needs to be made. When asked (Manager) they rail road you with excuses and they say it doesn't apply. I believe it is the Law.

    Advice to Management

    Make wage adjustments for the minimum wage increase to prior employees. Wendy's increased there prior employees (who were making $11.00) $1.00. They now make $12.00 (recent)


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Needham, MA
    Former Employee - Cashier in Needham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Roche Bros. Supermarkets part-time (More than a year)

    Pros

    Easy work with good people

    Cons

    Extremely boring, some managers are just awful.

    Advice to Management

    Have higher standards with some of your managers.

  8. "Salary/ Job Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Wellesley, MA
    Current Employee - Customer Service in Wellesley, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Management is always in the store, and they are very friendly. They work alongside the employees all day rather than staying inside an office room.

    Cons

    Very few benefits. They gave us a 5% discount card and then that was taken away after 1 year. Customers are difficult to deal with. Managers can be strict.

    Advice to Management

    Work on benefits for employees. Try to create a friendly atmosphere.


  9. "Cook"

    StarStarStarStarStar
    Former Employee - Cook in Quincy, MA
    Former Employee - Cook in Quincy, MA

    I worked at Roche Bros. Supermarkets (More than a year)

    Pros

    The location was close to my home.

    Cons

    Communication was not always there between many parties.


  10. "Service Clerk/ Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Roche Bros. Supermarkets part-time

    Pros

    Flexible scheduling, most people there are nice.

    Cons

    Limited hours because they have too many employees


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