Roche Bros. Supermarkets Reviews | Glassdoor

Roche Bros. Supermarkets Reviews

Updated June 26, 2017
46 reviews

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4.0
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Gary Pfeil
14 Ratings

46 Employee Reviews

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Pros
  • Great people to work with, good customer service (in 8 reviews)

  • They have very flexible hours week to week which makes it ideal for the changing schedule of a high schooler (in 8 reviews)

Cons
  • Only 1 day off if your full time (in 6 reviews)

  • no tips allowed even with high emphasis on customer service and going above and beyond (in 5 reviews)

More Pros and Cons

  1. "not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Westborough, MA
    Former Employee - Cashier in Westborough, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Roche Bros. Supermarkets part-time (More than 3 years)

    Pros

    Family owned, clean, time 1/2 on sundays and holidays

    Cons

    no tips allowed even with high emphasis on customer service and going above and beyond


  2. "Roche Brothers"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Bakery Clerk in Mashpee, MA
    Former Employee - Bakery Clerk in Mashpee, MA

    I worked at Roche Bros. Supermarkets part-time (More than 3 years)

    Pros

    Everyone is friendly and there is always something to do, so you stay busy.

    Cons

    Things can get disorganized and it can cause major confusion.

  3. "Management SUCKS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - E-Commerce Driver in Acton, MA
    Former Employee - E-Commerce Driver in Acton, MA
    No opinion of CEO

    I worked at Roche Bros. Supermarkets full-time (More than a year)

    Pros

    My department manager was awesome

    Cons

    The store managers for this company are heartless, greedy, and unwilling to compromise.

    Advice to Management

    Fire Mark.


  4. "Cashier"

    StarStarStarStarStar
    Former Employee - Sales Associate/Cashier in Bridgewater, MA
    Former Employee - Sales Associate/Cashier in Bridgewater, MA
    Recommends

    I worked at Roche Bros. Supermarkets part-time (More than 3 years)

    Pros

    The management is great. They give you extensive training, and it's a great way to increase your knowledge and skills in the customer service industry.

    Cons

    I do not really have many cons. You just have to be confident in your ability to work with customers off all types. But this comes with every customer service poisition.


  5. "Fun Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Clerk in Westborough, MA
    Current Employee - Service Clerk in Westborough, MA
    Recommends
    Positive Outlook

    I have been working at Roche Bros. Supermarkets part-time (More than a year)

    Pros

    Mangement knows what to do. People are funny

    Cons

    nothing to say here now

    Advice to Management

    n/a


  6. "Good Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Acton, MA
    Former Employee - Anonymous Employee in Acton, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Roche Bros. Supermarkets part-time (Less than a year)

    Pros

    Good part time job, Easy to apply to. Relatively easy work.

    Cons

    Boring work and not very fulfilling but that's what you get with a minimum wage job.

    Advice to Management

    No advice. Never had any issues with Management during my time there


  7. "Floral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floral Designer in Boston, MA
    Current Employee - Floral Designer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice people, beautiful new store, excellent department, great co workers, great manager

    Cons

    schedule changes weekly for part timers, freezing cold in store, lots of weirdos in downtown boston

    Advice to Management

    none

  8. Helpful (1)

    "Love my job as deli clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Mashpee, MA
    Former Employee - Deli Clerk in Mashpee, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Roche Bros. Supermarkets part-time (Less than a year)

    Pros

    Everybody includes store manager are friendly and helpful to the customers and staffs. Supervisor visits to the store every week.

    Cons

    Super busy during the summer, need more staff to cope with the season.


  9. "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Boston, MA
    Current Employee - Associate in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    very nice co-workers, I know what is expected of me, good benefits

    Cons

    the salary could be better

    Advice to Management

    I do not have any specific advice for the management, it is a good company. I would only say the pay could be better, as with most places.


  10. Helpful (1)

    "Bakery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Needham, MA
    Former Employee - Anonymous Employee in Needham, MA
    Recommends
    Positive Outlook

    I worked at Roche Bros. Supermarkets full-time (More than 8 years)

    Pros

    family oriented team env great staff and customers

    Cons

    nothing but positive to share

    Advice to Management

    keep up the great work


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