Roche Bros. Supermarkets Reviews | Glassdoor

Roche Bros. Supermarkets Reviews

Updated May 23, 2017
108 reviews

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Full-time Part-time

108 Employee Reviews

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Pros
  • Great people to work with, good customer service (in 8 reviews)

  • They have very flexible hours week to week which makes it ideal for the changing schedule of a high schooler (in 8 reviews)

Cons
  • Only 1 day off if your full time (in 6 reviews)

  • But this comes with every customer service poisition (in 4 reviews)

More Pros and Cons

  1. "Part Time Deli Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Westborough, MA
    Former Employee - Deli Clerk in Westborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good management, fair pay, very clean store. Pleasure to work here.

    Cons

    None at all, have no complaints


  2. "Salary/ Job Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Wellesley, MA
    Current Employee - Customer Service in Wellesley, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Management is always in the store, and they are very friendly. They work alongside the employees all day rather than staying inside an office room.

    Cons

    Very few benefits. They gave us a 5% discount card and then that was taken away after 1 year. Customers are difficult to deal with. Managers can be strict.

    Advice to Management

    Work on benefits for employees. Try to create a friendly atmosphere.


  3. Helpful (1)

    "Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Mashpee, MA
    Former Employee - Cashier in Mashpee, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Roche Bros. Supermarkets full-time (Less than a year)

    Pros

    The customers were genuinely nice. Most coworkers were friendly as well.

    Cons

    No sick time allowed. Fired for having stomach bug, had not previously ever called out of work. Really boring job. Low pay.

    Advice to Management

    Increase pay


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  5. "Good Part Time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Acton, MA
    Former Employee - Anonymous Employee in Acton, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Roche Bros. Supermarkets part-time (Less than a year)

    Pros

    Good part time job, Easy to apply to. Relatively easy work.

    Cons

    Boring work and not very fulfilling but that's what you get with a minimum wage job.

    Advice to Management

    No advice. Never had any issues with Management during my time there


  6. "Cook"

    Star Star Star Star Star
    Former Employee - Cook in Quincy, MA
    Former Employee - Cook in Quincy, MA

    I worked at Roche Bros. Supermarkets (More than a year)

    Pros

    The location was close to my home.

    Cons

    Communication was not always there between many parties.


  7. "Floral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floral Designer in Boston, MA
    Current Employee - Floral Designer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice people, beautiful new store, excellent department, great co workers, great manager

    Cons

    schedule changes weekly for part timers, freezing cold in store, lots of weirdos in downtown boston

    Advice to Management

    none


  8. "Good"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook

    I worked at Roche Bros. Supermarkets part-time (More than 10 years)

    Pros

    Good customer service, kinda strict rules which are pretty annoying im just writing this to become a member

    Cons

    Rules are weird and the staff kinda does not take the job as seriously as they should let me just get this over with

    Advice to Management

    Not much except allowing people to wear things other than pants on the hot summer days and making sure every person goes through the write teaching program


  9. Helpful (1)

    "Love my job as deli clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Mashpee, MA
    Former Employee - Deli Clerk in Mashpee, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Roche Bros. Supermarkets part-time (Less than a year)

    Pros

    Everybody includes store manager are friendly and helpful to the customers and staffs. Supervisor visits to the store every week.

    Cons

    Super busy during the summer, need more staff to cope with the season.


  10. "WORST COMPANY EVER!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Prep in Millis, MA
    Former Employee - Food Prep in Millis, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Roche Bros. Supermarkets full-time (More than 5 years)

    Pros

    No pros! Non what so ever!

    Cons

    False promises: I there for 5 years and they kept promising me and others a yearly pay raise.
    For 5 years, I have not received this pay raise they promise. Others did not receive it. My manager is only making 13 an hour, and he showed me proof of it.
    Over Worked: When the department is under-staffed, the managers expect you to do extra work. I was making minimum wage for 5 years and had to work multiple departments and perform multiple jobs, because the managers under-staffed an area. One night, I was cooking in the kitchen, helping in the Deli, and doing customer service in seafood. I had to run from department to department without a breath.
    Worst Employees/Coworkers: I use to know employees that would threaten to poison the food that they put out. I know employees that will abuse alcohol and drugs during there work hours. Reported them to the manager, but they don't give a care. To make this interesting, each department does not have cameras. So the employees can do what ever they want and they can get away with anything they do. No cameras and the managers try to leave early. So each department is being ran by some teenager that could be doing illegal junk back there.

    Advice to Management

    Fire everyone! Fire everyone and replace them with professionals that can get the job done without doing illegal stuff during work hours.


  11. "Good employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Boston, MA
    Current Employee - Associate in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    very nice co-workers, I know what is expected of me, good benefits

    Cons

    the salary could be better

    Advice to Management

    I do not have any specific advice for the management, it is a good company. I would only say the pay could be better, as with most places.


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