Roche Reviews in United Kingdom | Glassdoor

Roche UK Reviews

Updated October 12, 2017
8 reviews

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United Kingdom

2.0
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Roche CEO Roche Group Severin Schwan
Severin Schwan
4 Ratings

8 Employee Reviews

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  1. Helpful (3)

    "Company has great products but dreadful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burgess Hill, England (UK)
    Current Employee - Anonymous Employee in Burgess Hill, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Roche full-time (More than 5 years)

    Pros

    Good products, impressive scientific innovations

    Cons

    Awful management, very old-school, will not listen to staff, never change. No work-life balance

    Advice to Management

    promote achievers, not those who have played the old-boy's network


  2. Helpful (2)

    "Country Clinical Operations UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Country Clinical Operations-Study Manager in Welwyn, England (UK)
    Current Employee - Country Clinical Operations-Study Manager in Welwyn, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Roche full-time (More than 5 years)

    Pros

    Theoretically the culture and values are fantastic (courage, integrity, agility, collaboration, people first) , the benefits are great, good facilities that promote high productivity with on site wellness centre. The company does genuinely promote a good work life balance. Lots of in-house promotion means that the opportunities are abundant.

    Cons

    The culture is interpreted differently depending on which department and which manager. Theoretically you can speak up when things are wrong however it is frowned upon and managers don't have the time to actively listen. People are too worried to speak up about inefficiency and how it can be improved. "How" you conduct yourself is the number one priority in 360 feedback, therefore people are reluctant to speak up for fear of appearing confronting the status quo. It appears that management training is not always effective, some are rapidly promoted managers overseeing big teams who are under pressure to progress trial conduct. These middle managers lack understanding of site or study operations or regulatory expectations but manage people who work in clinical trial project oversight. This makes people feel over whelmed with lack of support and clarity and poor onboarding. The on boarding is inadequate given the complexity of the organisation, lack of middle management knowledge of operations, and the numerous systems and platforms. This can leave an expert CSM or contractor feeling like a rookie when they first join Roche. People stay because it's easy to move on to another role whilst enjoying the benefits. If you play your cards right, keep your head down, work around inefficiencies and make sure all the right managers know you and love you, you get ahead. This is what is meant by the "how" in real terms.

    Advice to Management

    Eagle eye on manager behaviour and really actively listen and promote a transparent culture of feedback and speaking up. Global Employee Opinion Surveys speak volumes. Recycling internal talent around means that fresh outlook and ideas are lacking. Listen to the advice from new starters and to employee feedback. Doing things in the same way never yields different results.

  3. Helpful (1)

    "Unimpressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - TSR in Burgess Hill, England (UK)
    Former Contractor - TSR in Burgess Hill, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Roche as a contractor (Less than a year)

    Pros

    Good friendly people and building with an amazing canteen and gym

    Cons

    Policies, processes and procedures stuck in 1980. Nothing is clear and managers don't hqve the knowledge or experience to sort them out... Hence the need of German consuktants to come in to put some order in the mess they're in. Sad, because it could be an amazing place to work just need to be modernised (process wise) and train their managers to be more hands on rather than reactive. There are managers that and lack a lot of respect for his employees and treats lower grade non-technical teams really bad. Disrespectful and feeling superior. I was called an idiot once! Managers know this but they just ignore it. There are a lot of people that have an specific role but it doesn't make any sense because they don't know where they stand in the bigger picture so completely useless. Again, this brings us back to the severity of not having any lean practical processes in place.

    There is a bullying culture there and is tolerated by HHRR and management since they turn the blind eye when incidents are reported. Again, very sad. Also, for contractor employees it's common to hear "oh but you're just a temp" and the power of making one feel like a second class employee is shocking.

    Advice to Management

    Have team meetings that are actually meaningful, spending 1 hour in a room to hear complaints but no solutions is wrong! Teams should leave the room with concrete action plans to resolve what is not right. Listen to your team members and get their consent before deciding the future of the department. Work on your development plans (none at the moment) and praise employees that have been loyal and give positive ideas of continuous improvement.


  4. Helpful (9)

    "Watch out for the deadwood"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Welwyn Garden City, England (UK)
    Former Employee - Anonymous Employee in Welwyn Garden City, England (UK)
    Recommends
    Approves of CEO

    Pros

    There are some fantastic people and opportunities possible

    Cons

    The pros depend on who you work for. There are many people at Roche in the UK that are deadwood, sitting in senior positions without adding anything to the business. If you work for one of these people then you are generally fine if you can create benefit to them (ie make them look good; allow them to take all the glory) up to a point. However, if you have ambition and want to progress you will find there is little opportunity because of this deadwood. Even if you excel you will rarely find an opportunity because people like to keep you below your capabilities (this has a corresponding effect on pay, whereby Roche is in the bottom quartile of salaries). This has lead to a culture of bullying in the UK, literally dozens and dozens of people have been forced out as they are cheaper to get out the door then the 'lifers' that are bullying. The problem tends to be made worse by a HR department that panda's to the people creating the problem, because they lack the skills and experience to do otherwise.

    Advice to Management

    Shake the tree. The potential is there for Roche UK to be one of the best parts of the company, but the bullying and problems caused by the minority of senior management has allowed a great number of talented individuals to leave. You are a small cog in the global wheel, so be careful.


  5. Helpful (3)

    "not so happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Real World Data in Welwyn Garden City, England (UK)
    Current Employee - Real World Data in Welwyn Garden City, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Roche full-time (Less than a year)

    Pros

    Nice building, facilities like gym or massage chair included. Able to take a break if needed. Generally possible to work from home.

    Cons

    Cold working environment, and I don't mean the air conditioning. Although the office is open-plan you seem quite anonymous. As a contractor you are not invited to many meetings which does not help with getting involved or integrated.

    Advice to Management

    Don't hire people with a PhD to do work someone with a Bachelors degree can do. They will get bored.


  6. Helpful (12)

    "Great for CV - significant flaws in what is says versus what actually happens"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Department in Welwyn Garden City, England (UK)
    Current Employee - Head of Department in Welwyn Garden City, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Roche full-time (More than 3 years)

    Pros

    1. Growing organisation
    2. Good for CV
    3. Great product portfolio

    Cons

    1. Do not respect diversity
    2.silo thinking
    3. Everyone thinks they are an expert in everything!
    4. Not entreupanarial
    5. Behaviours and culture are just words- you dont see them in practice
    6. Zero integrity-,will leave you out to hang

    Advice to Management

    Stop living in your own world and look at reality.....will quickly become as hated as the banks if you dont take a closer look in the mirror at your behaviuors. Stop judging people on a single meeting, give an opportunity for them to prove


  7. Helpful (3)

    "Don't come here if you hate layers of process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Director in Welwyn Garden City, England (UK)
    Former Employee - Medical Director in Welwyn Garden City, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Roche full-time (More than a year)

    Pros

    Lots of opportunities, good facilities, lots of people and access to expertise.

    Cons

    Opaque decision making process and many layers of process for even the simplest. Lots of silo mentality and not much entrepreneurial thinking. Open plan throughout and many rules and procedures for everything. Tracking of time spent on projects and work-life balance a low consideration.

    Advice to Management

    Clear out a lot of the middle management holding the organisation back.

  8. Helpful (4)

    "Good salary, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Project Manager in Welwyn Garden City, England (UK)
    Former Employee - Clinical Project Manager in Welwyn Garden City, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good salary and benefits, reasonable ability to maintain work/life balance

    Cons

    Very poor management, particularly in clinical operations. Very low morale due to bizarre resructure which managed to annoy everyone.

    Advice to Management

    Give up the day job


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