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Rocket Companies

Engaged Employer

Rocket Companies

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Rocket Companies Reviews

Updated Sep 29, 2022

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Found 3,382 of over 4,049 reviews

3.5
58%
Recommend to a Friend
75%
Approve of CEO
Rocket Companies CEO Jay Farner
Jay Farner
1,340 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great culture and very fast(in 409 reviews)
  • "The benefits are great and it pays well enough for the level of work I am expected to know and do.(in 354 reviews)
  • "Great pay and you have the abulity to choose your path(in 223 reviews)
  • "Great people that are fun to work with!(in 204 reviews)
  • "Training was great to get you to pass the safe test but after that it was on the job training.(in 161 reviews)
Cons
  • "Long hours and for me it was a long drive 25 miles and with that being said traffic would be heavy back and forth(in 319 reviews)
  • "There is no work/life balance with 55+ mandatory hours and many employees struggle to be family oriented while pursuing this career.(in 302 reviews)
  • "Super long hours.(in 96 reviews)
  • "Micro management on a whole other level(in 70 reviews)
  • "They offer very low salary to their interns and that's not fair in comparison to other companies.(in 42 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Rocket Companies and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years
    Featured Review

    Great culture and good benefits!

    Aug 24, 2022 - Associate Servicing Communication Specialist in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are several pros to working for Rocket Companies. Good compensation and benefits ( medical, Dental and Vision and Stock Options ). Lots of support and training, which has recently been enhanced. Room for growth for as far as you want to go. Work from home at least 2 days a week, something 3 days a week. The Detroit office is right in the heart of downtown Detroit and stones throw from the River Front. Good shopping and food within walking distance and food trucks right outside the buildings. Lots of live music and activities. If you haven't been to downtown Detroit lately, you are missing out on a multicultural delight

    Cons

    I know it's hard to control the temperature in a high rise building. I am always cold in the building I am currently working in. Bring a sweater and a lap robe. Your parking garage may be more than a 2 block walk at times. They are working on getting everyone closer to their perspective buildings.

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  2. 5.0
    Current Employee

    great culture

    Sep 13, 2022 - Recruiter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    culture, compensation, benefits, leadership, work life balance

    Cons

    nothing Rocket Companies has been an amazing experience

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  3. 5.0
    Current Employee, more than 5 years

    I'm so glad to have landed here

    Sep 7, 2022 - Team Leader Engineering in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I'm in technology and the work culture is amazing. My leaders go out of their way to ensure I'm well supported. We have flexible work days and hours, and a generous amount of PTO. The company pays for college and advanced degrees, great medical/dental/vision, and bonuses. I love the people I work with and we are all very individually motivated people. There are always going to be some of 'those' people in every organization; but here, people are really well-coached and if someone wants to try a new position, or something new, they are well supported in doing so.

    Cons

    There's lots of change all the time. If you're the kind of person who just wants to 'know what your job is' so you can come in and just push buttons all day -- it's not really a place you'll be comfortable in. People who thrive here lead themselves and others, regardless of their role. There's also a lot of information, and informational resources, all the time. It's like drinking from a fire hose of information. Lots of trainings and team activities -- so if you're a loner, this also isn't going to be something you enjoy.

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  4. 5.0
    Current Employee, more than 1 year

    Rocket truly does stand behind its employees

    Aug 18, 2022 - Mortgage Banker in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Honestly, the Culture. All the higher ups that work there are willing to spend hours of their busy day to help the newcomers and the directors will bleed for their teams. I thought the ISMs were all talk at first but they truly care about their employees and prove it by supporting them through thick and thin -The money is pretty good, up and down lately due to the market going up but as a career, you'll make $$$ if you can handle the hours. -Perks They are constantly giving out awesome prizes. Cool trips for the big winners Tickets to Sun's, Cardinals, and D-Backs games here in AZ, They game out 8 Monday Night Football box seats for the Rams vs Cardinals game to the Bankers in training (foundation) $200 Amazon and Stock X tickets are given out almost daily. Plus they have Basketball Hoops, arcade games, a Ping-pong table, sushi machines, etc.. all throughout the banking floors (Not like you'll have much time to play anything but makes a fun environment considering you'll be there around 12 hours a day

    Cons

    The hours...to be a sucessful banker here means working 7am - 7 pm, M-F and 9-4 every other Sat, plus a mando 4 hours on Sun if your not pacing high enough for Goal (monthly loan quota) Need to exceed Goal to start getting good money. The Tier payout incentives make each and every extra loan you sell make $$$ .... so all the extra hours are worth it when you get there

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  5. 4.0
    Former Employee

    All good things come to an end.

    Sep 25, 2022 - Client Care Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Good PTO structure Ability to move up was easy

    Cons

    Micromanaged Fake culture Too many changes and not enough time given to learn new roles we were forced into.

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    1 person found this review helpful
  6. 1.0