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Rocket Companies Reviews
Updated Sep 20, 2023
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Found 4,099 of over 5K reviews
56% Recommend to a Friend
64% Approve of CEO
Found 4,097 of over 5K reviews
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Recommend to a Friend
Approve of CEO
Bill Emerson
73 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The benefits are great and it pays well enough for the level of work I am expected to know and do." (in 415 reviews)
- "Training was great to get you to pass the safe test but after that it was on the job training." (in 194 reviews)
Cons
- "Long hours and for me it was a long drive 25 miles and with that being said traffic would be heavy back and forth" (in 363 reviews)
- "There is no work life balance and everything they say about isms is not something the company actually believes in dont fall for it" (in 339 reviews)
- "Low salary and high commission means your income drastically depends on your effort" (in 46 reviews)
Ratings by Demographics
This rating reflects the overall rating of Rocket Companies and is not affected by filters.
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- 5.0Jun 8, 2023Data AnalystCurrent Employee, more than 3 yearsDetroit, MI
Pros
Good work life balance provided
Cons
Less pay but also coz its in the midwest
- 3.0Aug 13, 2023Senior Engineering Team LeaderFormer Employee, more than 8 yearsDetroit, MI
Pros
Great health and dental benefits. Very good PTO schedule (4 weeks first year, 5 weeks 1-5 years, 6 weeks 5-10, 7 weeks 10+). Lots of perk programs. Can be involved in interesting projects and new technologies. Support for trying things that might not work, with three one-week innovation periods at the end of each of the first three quarters of the year. Team members tend to be supportive and great to work with. There is a very strong DEI culture. And general work/life balance has been very good. Rarely overtime or grueling deadlines.
Cons
Since Dan's stroke and the company going public, leadership is steering away from the ISMs culture to become just about the bottom line. Decisions were made this year and pushed through with no input or reason given other than "because this is the decision senior leaders made". Instead of supporting team members, it's becoming more" coaching out" than "coaching up". Leadership used to be a great Pro and fed into a great place to work, but not so much the last few years. With the poor mortgage market, I'm not confident if the calculated risk taking that moved the company forward won't give way to conservative "keep the gears going" mentality. Consistent feedback that salaries are below market in team member surveys. They are not poor based on my experiences, but yearly raises are miserly and fixed (generally 2.5% or 3.5% regardless of market or inflation conditions), and raises and promotions are hard to get with no negotiation on pay increases. So over time, salaries tend to lag the market.
8 - 3.0Sep 15, 2023Senior Video Content CreatorFormer Employee, more than 10 yearsDetroit, MI
Pros
Great work environment Freedom for creativity Flat organizational structure Great people to work with
Cons
Lack of knowledge when it comes to creative fields Lack of knowledge when it comes to compensation for creative roles Depending on the position, you could be doing 3-5 industry jobs that would pay a lot more than what they are willing to compensate for. Very few higher-level leaders understand the creative process, this can create communication barriers. Very few creatives in leadership. Job titles don't conform to industry standards; could be difficult to find a job afterward
- 5.0Aug 14, 2023Experience DesignerCurrent Employee, more than 1 yearDetroit, MI
Pros
Innovative Work Environment: Rocket Mortgage is known for its innovative and tech-driven approach to the mortgage industry. As a product designer, you'll have the opportunity to work on cutting-edge digital solutions that aim to simplify and revolutionize the mortgage experience. Impactful Work: Your designs will directly impact how customers interact with and experience mortgage services. You'll have a chance to contribute to enhancing user experiences and making the often complex mortgage process more user-friendly. Cross-Functional Collaboration: Working at Rocket Mortgage, you'll collaborate with diverse teams including engineers, marketers, data analysts, and more. This interdisciplinary environment can foster creativity and expose you to different perspectives, enhancing your skills and knowledge. Learning Opportunities: The financial and mortgage industries are intricate, offering numerous opportunities to learn about finance, regulations, and user behavior. This knowledge can be invaluable for personal and professional growth.
Cons
It takes a long time to learn about the mortgage industry.
- 3.0Aug 28, 2023Technology Project ManagerFormer Employee, more than 5 yearsDetroit, MI
Pros
-The legacy team members and leaders are some of the smartest people I've ever worked with -The "for more than profit" rhetoric is good to hear -Superb benefits Relaxed work environment overall
Cons
-Appalling lack of diversity among senior leadership for a Detroit business -The pay is grossly below what is standard in tech -The entire organization has lost the plot since Dan stepped away from the company and especially since they went public -The "perks" when I first joined are completely gone and the company barely resembles what it used to be -The company doesn't live the ISMs that attracted the best people to begin with -Promotions remain elusive and there's no rhyme or reason to who receives them -The company says good things, but rarely does good things outside of a few splashy things for clout
- 4.0Sep 20, 2023Anonymous EmployeeFormer Employee
Pros
Great culture and compensation benefits!
Cons
Work life could be improved
- 4.0Sep 19, 2023Director of Mortgage BankingCurrent EmployeePhoenix, AZ
Pros
leads provided, good benefits, good training
Cons
number of hours worked, high demand
- 1.0Sep 15, 2023Mortgage Loan OfficerCurrent Employee
Pros
Not sure if there are any
Cons
Apparently I should have looked at their ratings before applying here. I'm just writing here to leave a warning. If you apply here and click the box that says "do not contact my current employer" they will contact them anyway. If you want to keep your job and not them know you are applying elsewhere do not apply here. If this part of the business is this sketchy then how sketchy and bad is the rest of the business? For the $21k they pay in base it seems like more harm than good.
1 - 5.0Sep 15, 2023Business AnalystFormer Employee, more than 3 yearsDetroit, MI
Pros
Great culture, benefits, learning opportunities.
Cons
At the mercy of market fluctuations for job security
- 5.0Jul 31, 2023Senior Product OwnerCurrent Employee, more than 1 yearDetroit, MI
Pros
Great work culture, great team mates, good pay, good workplace support, flexible.
Cons
Vulnerable to market down-turn, management often does not communicate major changes in a way that helps their staff adjust or make hard decisions.
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Rocket Companies Reviews FAQs
Rocket Companies has an overall rating of 3.5 out of 5, based on over 4,804 reviews left anonymously by employees. 56% of employees would recommend working at Rocket Companies to a friend and 43% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
56% of Rocket Companies employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rocket Companies 2.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Rocket Companies to be culture, career development, benefits and the cons to be senior leadership, work life balance.
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