Cover image for Rocket Companies
Logo
See All Photos

Rocket Companies

Engaged Employer

Rocket Companies

Add a Review

Rocket Companies Employee Reviews about "work environment"

Updated Nov 22, 2021

Verify your email to use filters. Having problems? Resend email
Found 4,657 of over 5K reviews
3.5
56% Recommend to a Friend
Rocket Companies CEO Jay Farner
68% Approve of CEO

Found 285 of over 5K reviews

3.5
56%
Recommend to a Friend
68%
Approve of CEO
Rocket Companies CEO Jay Farner
Jay Farner
1,793 Ratings

The latest conversations about Finance

Join the conversation on

Finance

6m

a 

Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

49

12 Comments

Finance

219.2K Members 

Ask candid career questions

-1 - https://www.fishbowlapp.com/bowl/finance/posts?cf=gd&utm_medium=Glassdoor&utm_source=glassdoor.com&utm_campaign=Reviews&utm_content=Industry-content-prominent-Reviews&utm_term=Rocket Companies~7856
Join the conversation on

Got a burning question about Rocket Companies? Just ask!

On Fishbowl, you can share insights and advice anonymously with Rocket Companies employees and get real answers from people on the inside.

What's Fishbowl
Ask a Question

What are your colleagues talking about?

Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Pros
  • "Great culture and very fast(in 449 reviews)
  • "The benefits are great and it pays well enough for the level of work I am expected to know and do.(in 409 reviews)
  • "You do learn a lot in the first few weeks and the pay is good.(in 254 reviews)
  • "Great people that are fun to work with!(in 220 reviews)
  • "Training was great to get you to pass the safe test but after that it was on the job training.(in 177 reviews)
Cons
  • "Long hours and for me it was a long drive 25 miles and with that being said traffic would be heavy back and forth(in 348 reviews)
  • "There is no work life balance and everything they say about isms is not something the company actually believes in dont fall for it(in 341 reviews)
  • "Super long hours.(in 116 reviews)
  • "Recent changes in senior leadership have really changed things up and not in a good way(in 102 reviews)
  • "Micro management on a whole other level(in 80 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Rocket Companies and is not affected by filters.

Want more demographic options?

Reviews about "work environment"

Return to all Reviews
285
  1. 3.0
    Former Employee, less than 1 year

    Account Specialist

    Dec 7, 2015 - Rock Connections- Account Specialist in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Rock Connections at Quicken Loans offers a fun and competition based work environment that's perfect for recent college grads and any outgoing professionals.

    Cons

    As an account specialist you have to deal with lots of rude people over the phone, and the hours can tend to drag as a result.

    1 person found this review helpful
  2. 3.0
    Former Employee

    Stress and pipe dreams.

    May 29, 2016 - Mortgage Banker in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you're one of the lucky few the money you can make is crazy. The company invests a lot in their employees in terms of training and creating a good work place environment.

    Cons

    Stressful environment that is riddled with work place politics. Most people there are miserable but they wear their happy mask because the money is good, that is if you get the money. The tier system they have is very rewarding for the top 10-20% of people and very damaging for everyone else. Dont expect a long career in the mortgage banking position, the majority of people quit within the first year, and those who stay are either in management positions (very lucrative and lighter schedule) or top tier producers who work with the best leads (and make the most money) everyone else gets burned out and doesnt make enough to justify the crazy hours. 60+ hours a week is normal, i did it for over 6 months. Management is good and bad, the senior members are great in general, but team leaders are a hit or miss. There are bankers there who make 10-20K a month, and the company will always remind you of those people to keep you around, but the majority of bankers never see this money. If you are willing to put in hard work, politic your way through the schemes, not get sick because you'll lose your place in the tier system (and make way less money) and always pretend that you're pumped up even if you're not then this is the place for you. Those who make it do make it, but the majority dont. Be ready for 12 hour shifts and a 30 minute lunch and really short weekends.

    Continue reading
    3 people found this review helpful
  3. Join the Rocket Companies team
    See Our Latest Jobs
  4. 4.0
    Current Intern, less than 1 year

    A great work place and culture

    Aug 7, 2014 - Intern in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work environment is great! My team members are nice motivated people that all want to help each other and work as a team. The company values its culture and ideas much more than most other companies, and the culture fosters growth and development in the company. The leadership treats their team members well and are always helpful when needed. The company has a relaxed work environment with no formal dress code and many events for its employees. Encourages everyone to contribute ideas, not just the senior leadership.

    Cons

    The hours are long depending on the area of the business that you work, and the pay is not always great. You could definitely make more money somewhere else, but you won't find the fantastic work environment many other places.

    Be the first to find this review helpful
  5. 2.0
    Current Employee, more than 3 years

    Eh

    Jul 14, 2022 - Senior Document Alias Analyst in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, vacation time is great. Free parking downtown It’s just ok and yes I’m still here. Its hard for Christian’s to work there. We have to keep our mouths shut about our beliefs.

    Cons

    Cultish atmosphere Very unprofessional environment especially with team members and leaders in this dept. No incentives since 2020 Over time has not been offered in 6 months on the weekends Leaders cause a loud work environment that is out of control and hard to work in. Pay sucks especially during this economy

    Continue reading
    5 people found this review helpful
  6. 4.0
    Current Employee, more than 3 years

    A sports culture that will push you beyond your comfort zone.

    Jun 4, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    QL has one of the most dynamic and fun environments to work in that I've ever seen. Probably only rivaled by Google or Pixar. The feeling you get in EVERY building is very much like the Jurassic Park reference of 'spared no expense.' I'm typing this on my retina display Mac Book Pro, my dual monitors, and my elevating desk.. and that's pretty standard around here. This company definitely has no problem spending money on tech or design and decor. It also has a rather unique sports culture founded on the company's ISMs - standards and ways of thinking that everyone is asked to adopt. You'll find yourself right at home here if you love high standards, growing to your potential, and like many major sports themed cultures, being asked to do 5 more pushups when you think you can only to 2 more. I've grown SO much by being here and it's been an experience I recommend for everyone.

    Cons

    Work-life balance is the number one reason team members leave QL. Expect many positions to be production-focused and compensated based on performance. This is not your standard 9-5 type of place. If you are young and having nothing but free time, you won't mind, because the harder you work the more you make. But if you're a family person with a spouse and kids, don't plan on making it home for dinner.

    1 person found this review helpful
  7. 3.0
    Former Employee, less than 1 year

    Not in this market

    Aug 12, 2022 - Mortgage Banker (MLO) in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fun and enjoyable work environment

    Cons

    everything not mentioned above especially hours

    Be the first to find this review helpful
  8. 4.0
    Current Employee

    Graphic Designer

    May 13, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great culture, fun team, downtown Detroit. Unlimited snacks, benefits and a gyms and cafeterias in one campus Martius. Lots of activities and such as well.

    Cons

    Cons would be the pay. I know it's a younger generation work environment but m student loans are double my salary and they aren't crazy big. We don't get commissions and price of city living is rising. I'm sure I'll get hunted down for this one.

    Continue reading
    Be the first to find this review helpful
  9. 5.0
    Current Intern, less than 1 year

    My experience at Quicken Loans and the QL family of companies has been very fulfilling

    Aug 11, 2014 - Project Manager in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The companies have amazing culture, diversity, and opportunities. QL cares about their team members and offers a vibrant work environment where you are allowed to pursue and mold your career.

    Cons

    Sometimes coaching lacks structure or depth. It's hard to remember this company is still young.

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Former Employee, more than 1 year

    great!

    Nov 12, 2020 - National Account Executive in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    very friendly and great environment to work in!

    Cons

    nothing bad to say, had to quit due to family matters.

    Be the first to find this review helpful
  11. 5.0
    Former Employee

    An amazing work place with amazing people who have a strong passion for what they do.

    May 11, 2012 - Intern in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As an intern it was nice to work in a creative environment like Quicken Loans. I was part of the team and given important projects to work on that most companies would not give to an intern. It was very inspiring to come to work every day.

    Cons

    A lot of things were learn on your own, I felt like I would have received more from my internship if I was shown processes better.

    Continue reading
    3 people found this review helpful
Viewing 1 - 10 of 285 Reviews
</>Embed

Popular Careers with Rocket Companies Job Seekers

JobsSalariesInterviews

Work at Rocket Companies? Share Your Experiences

Rocket Companies logo
or

Get Community Insights About Rocket Companies

Candid workplace conversations with real professionals.

Job Referrals!
167.9K

Job Referrals!

Best way to get your foot in the door with your favorite company! Plus employees won’t mind getting that referral money!

Interview Tips
163.9K

Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

Salary Negotiations
172.2K

Salary Negotiations

A community to ask questions and seek advice on negotiating your salary, compensation, etc.

Affiliated Companies

Rocket Companies Careers

Cover image for Rocket Companies

Sales careers take off here. We’re looking for ambitious self-starters to join our Sales team. There’s no experience necessary. Just bring...More

  • Technology
  • Internships
  • Veterans
  • Product & Design
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

Logo

Rocket Companies

13 days ago

Product News
"With ONE+, a homebuyer is only required to make a down payment of 1% of the purchase price and Rocket Mortgage will cover the remaining 2% needed to reach the required threshold for conventional loans. In addition to reducing upfront costs, ONE+ completely eliminates the expensive monthly mortgage insurance fee for the client – which is traditionally required if the buyer places less than 20% down on their purchase."
Shared image - Rocket Mortgage Addresses Affordability Challenges with New 1% Down Home Loan Program
Rocket Mortgage Addresses Affordability Challenges with New 1% Down Home Loan Program
www.rocketcompanies.com
See all

Rocket Companies Photos

+ Add Photo
Rocket Companies photo of: Culture Photo
Rocket Companies photo of: Volunteering
Rocket Companies photo of: Culture Photo
Rocket Companies photo of: Culture
Rocket Companies photo of: Culture Photos
Rocket Companies photo of: Volunteering
Rocket Companies photo of: Culture Photo
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Rocket Companies Job Seekers Also Viewed

Amrock

3.6

552 Reviews
Compare

Glassdoor has 4,658 Rocket Companies reviews submitted anonymously by Rocket Companies employees. Read employee reviews and ratings on Glassdoor to decide if Rocket Companies is right for you.