Rocket Fuel Account Manager Reviews | Glassdoor

Rocket Fuel Account Manager Reviews

9 reviews

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Account Manager

4.4
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Rocket Fuel CEO Randy Wootton
Randy Wootton
3 Ratings

Employee Reviews

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Pros
Cons
  • Business strategies & initiatives slow to produce results of growth (in terms of stock price etc) but heading in the right direction (in 10 reviews)

  • Typical growing pains of a fast-growing company, but nothing glaring (in 9 reviews)

More Pros and Cons

  1. Helpful (3)

    "Account Manager - LOVE THIS JOB"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rocket Fuel full-time (Less than a year)

    Pros

    It's a great time to join Rocket Fuel. Like any ad tech company, there is always change, but it's about how well the company and employees adapt to that change. Randy, who is the new CEO, seems to have a clear idea of what Rocket Fuel needs to accomplish and we are right on track with these goals. He made some key new hires who are intelligent, determined, and experienced. Besides the strong leadership, Rocket Fuel has a great organizational culture. There are a ton of perks. My favorite is the free catered lunch and the most extensive snack options I've seen at any NY tech company. RF also does a great job of celebrating success, whenever employees are doing a great job and are going beyond the typical duties. RF also does a great job on being innovative. Not only does the product and engineering teams make great products for our customers, but they are constantly making great products to make internal teams life easier. I've worked for other companies that only focus on customers and don't think about helping make internal workflows more efficient. Overall, I would reccomend working at Rocket Fuel to anyone. If you want to work for an innovative, growing, fun, and supportive Ad tech company in the, Rocket Fuel is the place for you.

    Cons

    The current office space is too big, for the number of employees, but this issue will be resolved when we move into our brand new office space this summer. I've already seen some pictures of the new space and it's beautiful.

    Advice to Management

    Management has done a great job with training and being transparent with the future of the team/ company. Continue being transparent about changes and strategy.

    Rocket Fuel Response

    Mar 28, 2016 – Employer Representative

    So glad you "Love This Job!" We are investing time to ensure all Fuelers are aware and aligned to our strategy and execution plan. There is a lot going on in 2016 and we are grateful for employees ... More


  2. Helpful (6)

    "Account Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in San Francisco, CA
    Former Employee - Account Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rocket Fuel full-time (More than a year)

    Pros

    - Rocket Fuel has a great culture
    - They provide lunch daily and have a wide selection of snacks and drinks
    - Their product out performs others in the space.

    Cons

    - Ever since Rocket Fuel missed their earnings call the company has lacked a direction.
    - There has been a huge drop in headcount and company morale

    Advice to Management

    Sell & Salvage

    Rocket Fuel Response

    Mar 25, 2016 – Employer Representative

    Missing expectations, whether you are at Rocket Fuel, on a sports team or with friends, is never easy. What you do when you have that miss matters. It is why there has been many changes in ... More


  3. Helpful (9)

    "Missed its chance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Redwood City, CA
    Former Employee - Senior Account Manager in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rocket Fuel full-time (More than 3 years)

    Pros

    Great, smart employees.
    Nice offices.
    Great culture... that execs don't support.
    Generous benefits.

    Cons

    Years of mismanagement/micromanagement by founders.
    Years of ignoring that mismanagement by Board.
    Hostile environment resulting in a thick cloud of fear.
    Very hostile HR staff.
    Refusing to admit that competitors technology is just as effective if not better.

    Advice to Management

    Merger? Accept a buyout?

    Rocket Fuel Response

    Feb 23, 2016 – Employer Representative

    We can appreciate you sharing a sentiment as a former employee on what you may have experienced when you were hear at Rocket Fuel. A lot has changed relative to management, products, financials and ... More


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  5. "A+ Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rocket Fuel full-time

    Pros

    Great work life balance. Interesting work.

    Cons

    Too much change. But getting there.

    Advice to Management

    Too many managers.

    Rocket Fuel Response

    Jan 15, 2016 – Employer Representative

    Thanks for your feedback.


  6. "Account Manager, Client Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rocket Fuel full-time (Less than a year)

    Pros

    People recognize your work and effort and will reward you as long as you work hard. There are many opportunities to grow and learn about the technology and strategies.

    Cons

    High turn around. People don't seem to care much about the product they work on. Not too proactive, which is why it gives you more opportunity to learn and grow.

    Advice to Management

    Need to reevaluate how team/ individual functions.

    Rocket Fuel Response

    Dec 14, 2015 – Employer Representative

    We appreciate your review. There are some employees that have lost their spark, passion and commitment to the product or customer. Finding ways to either re-ignite their interest is on Randy's radar ... More


  7. Helpful (4)

    "One of the best jobs I've had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rocket Fuel full-time (More than a year)

    Pros

    Great, smart, fun people
    Managers that actually care about you - good work-life balance
    Competitive benefits and pay
    I really feel appreciated
    Amazing technology
    Cross-department growth is encouraged; promotions and raises are given out based on merit

    Cons

    Thing change constantly
    Being public has meant changes and crunches due to stock value, which does not really fairly represent the value of the company
    Products or updates are sometimes rolled out before they're really ready
    Communication has not always been great, but has improved greatly

    Advice to Management

    Keep communication open, maintain positivity

    Rocket Fuel Response

    Sep 29, 2015 – Employer Representative

    Thanks for the review. You are right - things do change constantly. We continue to work on improving our change management efforts with transparency and frequent communication that includes ... More


  8. Helpful (2)

    "Great place to work but some growing pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rocket Fuel full-time (More than a year)

    Pros

    Very smart people
    Cool office spaces
    Growing company
    Competitive pay

    Cons

    Growing fast, so some role ambiguity and system migrations that can cause some headaches.


  9. Helpful (1)

    "Great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rocket Fuel full-time (More than a year)

    Pros

    Awesome product, happy clients, lots of training and room for growth

    Cons

    Growing fast. Hard to keep up!

    Advice to Management

    Intranet is a great step in helping us help ourselves


  10. Helpful (1)

    "It's been a great transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Redwood City, CA
    Current Employee - Account Manager in Redwood City, CA
    Recommends

    Pros

    Great support, smart people, everyone is accountable. It's good to work for a cutting edge technology provider in digital advertising.

    Cons

    Still a younger start up so name recognition is still a work in progress. Hard when your competitors have been a main staple in the industry for a few more years.

    Advice to Management

    Be clear about this amount of travel up front, was a bit surprised when I started that I would be gone my first three weeks on the road.