Rocket Gaming Systems Reviews | Glassdoor

Rocket Gaming Systems Reviews

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2.3
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Ronnie W. Harris
26 Ratings

42 Employee Reviews

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  1. Helpful (3)

    "Good People, Improving Products and Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Lead in Las Vegas, NV
    Current Employee - QA Lead in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rocket Gaming Systems full-time (More than a year)

    Pros

    Let me start by noting that I work in the game studio, so most everything below is from that perspective. People in other locations and/or departments may have differing opinions.

    The corporate culture and environment are excellent; it's very laid back but the work gets done. Everyone gets along with everyone. Office politics are virtually nonexistent. Everyone is working toward the common goal of creating great products that customers like. People pitch in and help others without complaint. Disagreements are handled professionally. Current employees seem to like the job and enjoy working here.

    Some locations/departments have telecommuting options, though telecommuting is limited in the game studio.

    While there is a formal time off policy, when the need for taking time off at the last minute arises, it's never an issue. There is usually the opportunity to make up time by working late or on the weekend rather than use PTO for short appointments of an hour or two.

    The company recently moved to upgrade, nearly obsolete hardware.

    Though deadlines are usually met, decision makers will delay product releases if they are not ready or they feel that they will not be successful once released into the market. If it's due to the latter reason, we make the effort to change the product so it will be successful. Some products may get shelved if they cannot be fixed to give them a better than average chance for success.

    Company appears to be stable and improving.

    Very refreshing place to work after some of the very trying, highly political, CYA mentality, corporate environments in which I've worked.

    Cons

    The company has downsized twice since I've been here, which hasn't necessarily been a horrible thing as it did weed out underperformers and trimmed the fat, but it does mean that some groups, especially those working on some of the latest and/or core products that are key to company growth occasionally have to work long hours and/or weekends to try and meet deadlines.

    Downsizing did affect morale for a while and, unfortunately, some very good, highly skilled, valuable people left voluntarily due to fears of company stability.

    Salaries appear to be below industry averages. Compensation packages beyond salary seem to be neither much better nor worse than most companies.

    Market growth is slow, but that is partly due to the current nature of the industry. Internal growth, with regards to additional staffing, promotions, lateral movement and compensation increases, are currently stagnant.

    No opportunity for company sponsored professional development.

    Telecommuting, even part time, is not really an option in the game studio.

    Formal feedback/annual review system is broken. For me this is not a huge concern because my manager does a pretty good job with occasional informal feedback. However it does affect merit raises and promotion opportunities.

    Annual goal setting is a joke. The primary goal for each person is to do the job they were hired to do. That's not a goal; that's what people are paid to do. Additional goals given are rather meaningless and busy work. Employees have no real input on the goals they'd like to achieve.

    New game development is rather lacking. Most new games are simply old games with a new facade or minor tweaks. There is only one game designer responsible for designing new games. Other than brainstorming sessions to come up with new game titles and themes, little input is solicited from employees about new game features, math models, etc.

    Advice to Management

    Executive Management seems to be doing a good job directing the company toward continual growth and new opportunities. They keep the rest of the company pretty well informed with what's going on in development, high level financial outlooks, product performance, tradeshow results and more with fairly regular quarterly all company calls and other informal informational gatherings.

    For the most part, they need to continue doing what they are doing: listening to employees, soliciting new product ideas from anywhere within the company, and keeping everyone informed.

    The main areas for improvement are fixing the feedback/annual review system so that those who deserve merit raises and promotions get them, designing a low cost company sponsored professional development program, allowing employees to have input on their annual goals, giving employees more input on game ideas and trying out some of those ideas to see what kind of reception they receive from customers.


  2. Helpful (1)

    "Unrealized Potential, Always"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rocket Gaming Systems full-time

    Pros

    Good people. Loads of time off and holidays. Flexible. In theory, a good product line. Owner is a very hard worker.

    Cons

    Old equipment. No budgeting process at all. Sr. Management very weak. Layoffs this year due to major project being way behind and extremely over budget. So workers were let go, while managers and executives in charge let off completely unscathed. Same Executives shuffled between Sales, R&D and Operations to find "best fit"

    Advice to Management

    Update your tech. Use budgets. Clear out some Sr. Management.

  3. Helpful (1)

    "Ain't No Sunshine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rocket Gaming Systems full-time (More than a year)

    Pros

    Work with intelligent, trustworthy peers

    Cons

    Like many of the posts on glassdoor, the management is mostly the problem.
    I don't think there's a clear view of the company goals, except to occupy space
    in every Indian casino in America. That's great but there needs to be a stable
    product that's easy to use and reliable.

    Technology and business processes are from early 2000s without much change happening.
    We don't need to be a hip company using slack and macbooks, but some things are
    difficult because of the tools developed in house. We often take the quickest way
    to implement something instead of the well though out way. Your opinions may not be heard.

    Company calls happen quarterly, but very little new information is shared, which
    results in a misunderstanding of the actual company future and business outlook.
    Management should be tactfully honest and address real concerns of the company,
    not other gaming companies.

    Advice to Management

    Get ahold of your rocket ship and fly is with grace and an understanding of the power of the people behind the company.

    I want to see the sun shine on this company and have it blossom.


  4. "Terribly Managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Frisco, TX
    Former Employee - Software Engineer in Frisco, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rocket Gaming Systems full-time (More than a year)

    Pros

    The work is easy! No challenge here. The people there were great with the exception of the executive.

    Cons

    I was never challenged and I felt they could utilize my talents more. Such a shame that I couldn't get them to let me rewrite some of their terrible engine that they apparently paid a pretty penny on.

    Advice to Management

    Pay us more, trust us more. We can look passed your incompetence if you just let us do our job


  5. "Would be a good company of it utilized it's resources better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - A Nobody - Thats How the Company Makes You Feel
    Former Employee - A Nobody - Thats How the Company Makes You Feel
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rocket Gaming Systems full-time (More than 3 years)

    Pros

    Easy job with proper knowledge in field of work.
    People you work with are usually very good people.
    Laid back environment to an extent.
    Company vehicles and gas cards for most company business.

    Cons

    Not having proper equipment to complete job.
    Not being recognized when completing task.
    Broken recognition system, Have to be in office to have fair chance.
    Under paid salary for this field of work.
    Company outlook seems shaky.
    Lack of yearly reviews doesn't encourage employees to do more.
    High turn over rate in certain departments cause alarm.
    Outdated hardware and software compared to other companies in this field of work.

    Advice to Management

    Listen to all employees when suggestions are made.
    Give employees incentive to do more for the company.
    Don't put all your funds in false hopes.


  6. "Nice people, random management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Very smart, nice people. Interesting projects if you like gambling devices. Reasonably up-to-date technology (C++-wise, anyway).

    Cons

    Totally random management can't figure out what they want to do or who should do it. The last project I worked on was obviously doomed from the start because there was exactly one person who understood how it was supposed to work, and he was unavailable for comment because he was still buried in the PREVIOUS disastrous project.

    Advice to Management

    Make a plan and stick to it.


  7. Helpful (4)

    "A tree full of monkey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Lead in Las Vegas, NV
    Former Employee - Technology Lead in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rocket Gaming Systems (More than a year)

    Pros

    Can work from home. Flexible hours.

    Cons

    below average compensation
    no stability
    mandatory overtime

    Advice to Management

    Plan the work; work the plan; don't just react in a panic.

  8. Helpful (2)

    "So freaking bad"

    StarStarStarStarStar
    Current Employee - Tech in Grove, OK
    Current Employee - Tech in Grove, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay checks didn't bounce, often.

    Cons

    Worst management ever! Low pay, Stone Age tech, favoritism and harassment and sexism and absolutely no communication is a everyday thing. Unthinking drones are celebrated. Huge turn over.

    Advice to Management

    Don't change a thing, keep getting Botox and buying 500 dollar pants and let your company die. You have made millions off screwing all your employees so that must have been your goal.


  9. "Great Market Opportunity, but not Winning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The management has their heart in the right place and are working hard to make Rocket a successful organization. The Big Boss has a ton of good ideas.

    Cons

    The organization is fragmented across several sites. Leadership doesn't give enough time for initiatives and projects to stabilize before changing direction. Sometimes there are knee-jerk reactions.

    Advice to Management

    Hire a Quantitative Analyst and learn from all that data you collect. Speed up time to market of proven game features.


  10. Helpful (3)

    "Worst Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Las Vegas, NV
    Former Employee - Software Developer in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rocket Gaming Systems full-time (More than a year)

    Pros

    Studio folks work well together.
    Excellent sales and support crew keep the company afloat.

    Cons

    The vast majority of mid- and upper-level management are incompetent and unqualified - with a few notable exceptions.

    Exceptionally poor technical environment ("platform" software), making development cumbersome, problematic, and time-consuming. Buggy, no documentation, hit-or-miss support. Titles take 2-3 times longer than they should. Worst API I've ever seen.

    Constant pressure for (unpaid) overtime.

    Constantly changing, conflicting, and overlapping methodologies and processes.

    Project management by crises - no forethought, planning, or support.

    Outdated product hardware and design; little likelihood for improvement.

    Almost no opportunity for career growth or development.

    Constant turnover - more than 50% higher than industry average.

    Company is financially unstable.

    *** Rocket could be a case study for everything to do wrong with a company ***

    Advice to Management

    Realistically examine the true capabilities and performance of each member of the 'Executive Leadership Team'. Only one of them is an asset to the company (Product Strategy). All others "talk a good game" but consistently move the company backwards (higher cost, more time, lower quality, less employee satisfaction).

    Abandon nonsensical "avant garde" methodologies that look good on paper, but are only partially implemented, continually changing, poorly understood by the workers, and would be totally ineffective even if they were used. Return to traditional, time-tested and effective strategies (perhaps including Agile).

    Provide more cohesion between the various operating units of the company; e.g. input from sales and support should be fed back to studio / QA / ELT, input from studio should be fed back to platform.

    Modernize the product as the highest priority - it's your only hope for survival.

    *** Ron Harris is a GREAT CEO, but he's getting sold down the river by his senior staff ***


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