Rocky Mountain Chocolate Reviews | Glassdoor

Rocky Mountain Chocolate Reviews

Updated April 11, 2017
54 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Franklin E. Crail
18 Ratings

54 Employee Reviews

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Pros
  • The pay, great people to work with, flexible hours (in 5 reviews)

  • Fun environment, good samples, high energy (in 4 reviews)

Cons
  • soft of low pay, minimum benefits (in 6 reviews)

More Pros and Cons

  1. "Interesting Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Rocky Mountain Chocolate part-time (Less than a year)

    Pros

    Good pay and flexible hours.

    Cons

    Very hard work to keep the store up and running on your own.


  2. "Fun place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Burnsville, MN
    Former Employee - Sales Associate/Cashier in Burnsville, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rocky Mountain Chocolate (More than a year)

    Pros

    You get to meet a lot of people

    Cons

    Long hours on the weekend


  3. "Team Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Charlotte, NC
    Former Employee - Team Leader in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rocky Mountain Chocolate (More than a year)

    Pros

    They were really great people

    Cons

    I can't name any cons


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  5. "Sweetest Job I'd do again"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Las Vegas, NV
    Former Employee - Sales Associate/Cashier in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rocky Mountain Chocolate (Less than a year)

    Pros

    Learning how to make the fudge, gourmet apples, and other treats was very fun. This was the most fun job I have ever had and I miss working here. The returning customers and most customers in general were always happy because they knew they were going to eat dessert soon.

    Cons

    Very rare, but some customers were not so great. There used to be a crackhead that would come into the shop and beg for treats with pennies that she had pulled out of her bra, she wasn't as bad as this one lady though that swore she had bit into pecans instead of macadamia nuts and made a huge ordeal about it during a rush. Those events were rare though. Other than that, the only con I can think of is that the location I worked at only paid $9 an hour. Towards the end, they cut our hours and kept bringing on new people which made me find other employment.

    Advice to Management

    Let people work 25-30hrs a week if they want to and don't try to cut their hours down to 15-20hrs a week if you don't need to.


  6. "Not So Sweet"

    Star Star Star Star Star
    Former Employee - Chocolatier in Brentwood, CA
    Former Employee - Chocolatier in Brentwood, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rocky Mountain Chocolate part-time (More than a year)

    Pros

    Free samples… I seriously can't think of anything else. Every single person I have ever met who worked here had nothing good to say about this place.

    Cons

    Unprofessional owners (Owner Craig dresses and acts like he's in a gang), high expectations, terrible communication, exploitation of naive teenagers

    Advice to Management

    Take a business class. Learn how to treat people. Take the hint that you've had 200+ employees in 5 years… it's not us, it's you.


  7. "Not Bad for Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate, Social Media Manager, Team Leader in Broomfield, CO
    Current Employee - Sales Associate, Social Media Manager, Team Leader in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rocky Mountain Chocolate part-time (More than a year)

    Pros

    It's a franchise so each store will vary, and I got lucky to have a great boss. The work isn't hard and matches the pay grade (with raises possible), the environment is generally positive, and there is the perk of free chocolate/caramel apples.

    Cons

    If you're searching for a higher pay grade, it's just plain tough to move up, especially if the store is smaller with fewer employees. Additionally, it's baffling to witness people become angry over chocolate out of all things, but that's retail.

    Advice to Management

    Maybe a little bit more tech support if that's a possibility, beyond LionWise, focused on the tech itself as that's the problem 9.5/10 times.


  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Lombard, IL
    Former Employee - Sales Associate in Lombard, IL
    Recommends
    No opinion of CEO

    I worked at Rocky Mountain Chocolate part-time (More than a year)

    Pros

    Wonderful Employees
    Commission
    Holiday Bonus
    Flexible Hours
    Fast Paced
    Get to try chocolate

    Cons

    Have to work a lot during Holiday season
    Gets super super busy

    Advice to Management

    My store location closed, that is the only reason I don't work anymore but my employer should have warned me they were closing...


  9. "Colorado Springs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Colorado Springs, CO
    Former Employee - Sales Associate in Colorado Springs, CO
    Positive Outlook

    I worked at Rocky Mountain Chocolate full-time (Less than a year)

    Pros

    -Great staff
    -Awesome Learning opportunities
    - Never a Dull day working with Chocolate

    Cons

    -Scheduled weird hours
    -Low Pay
    - Managers need more traiing

    Advice to Management

    Manager needs more training for day to day operations to run smoother. There were times that our managers would take things out on the employee because they did not understand how to do things.


  10. "Sales Associate Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate and Confectioner in Charlotte, NC
    Current Employee - Sales Associate and Confectioner in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rocky Mountain Chocolate part-time (Less than a year)

    Pros

    Simple tasks, staff is friendly, training is easy to grasp

    Cons

    Management is messy, communication with management is disjointed, your opinions are not often taken into consideration

    Advice to Management

    If you are a student at UNC Charlotte, this will be a simple part-time job that you can do and have fun while you do it. For others, a long-term chance for opportunities isn't the best of ideas and I recommend you look for a position somewhere the management style isn't so easy to erode.


  11. "Absolutely Greatest Part Time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chocolatier in Libertyville, IL
    Current Employee - Chocolatier in Libertyville, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rocky Mountain Chocolate part-time (More than a year)

    Pros

    -Chocolate...!
    -Staff... Great set of staff, basically a family
    -Owners... Best couple ever! Nicest, sweetest humans
    -No difference between levels
    -Great pay with christmas bonuses, and raises at least once a year

    Cons

    -Lost of communication between boss

    Advice to Management

    Communication is key



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