Rocky Top Hospitality Reviews | Glassdoor

Rocky Top Hospitality Reviews

Updated Sep 3, 2019

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3.6
86%
Recommend to a Friend
78%
Approve of CEO
Rocky Top Hospitality Owner Dean Ogan (no image)
Dean Ogan
9 Ratings
  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food Server in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rocky Top Hospitality part-time for more than 3 years

    Pros

    Great/Awesome part-time job! Work as many or as few events as you want. The staff is great, awesome to work with, I loved working with this company. It's growing more and more every year.

    Cons

    On your feet for events, but that comes with the territory

    Rocky Top Hospitality2016-02-01
  2. "Decent workplace, but disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rocky Top Hospitality full-time for more than a year

    Pros

    If you work hard, and show you are capable, they are willing to give you more hours / responsibility

    Cons

    Work schedule / available hours can fluctuate wildly from season to season, making it difficult to rely on for a good work/life balance. Probably best as a part-time, or 2nd job.

    Continue reading
    Rocky Top Hospitality2019-09-03
  3. "Good Pay, Fluctuating Hours, Not Full Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Event Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rocky Top Hospitality part-time for more than 3 years

    Pros

    They pay you well if you stay for a year. Raises every year. You can pick events to work.. (not bound to a fixed-schedule). GREAT side job. Saturday’s are a must in the spring and fall.

    Cons

    They work you like a dog when you’re in upper management. As a server and event manager life is good there. You sacrifice ALOT once promoted past Event Manager (Operations Manager, Warehouse Coordinator, etc.) Sales Manager’s work hard but get early nights.

    Continue reading
    Rocky Top Hospitality2019-05-26
  4. "Line cook"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Rocky Top Hospitality part-time for more than a year

    Pros

    Great pay, great people, great atmosphere.

    Cons

    Like with many catering companies its feast or famine. You have to have at least 2 jobs while working here because of the lack of hours.

    Rocky Top Hospitality2019-01-11
  5. "RockyTop Rocks! Sometimes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rocky Top Hospitality part-time

    Pros

    The staff is like family, the food is phenomenal and the compensation is better than average!

    Cons

    The busy times are the best times with any catering company. The downside is the competition for hours during the slow season with this company. Even if you've worked with the company for years and are considered an "elite" staff, your capability to attain reasonable hours is severely limited during the dead season. That paired with the inability for most employees to even pick up shifts due to the problematic scheduling app (Nowsta) makes for a bad time earning a living wage.

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    Rocky Top Hospitality2019-01-11
  6. "Catering Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rocky Top Hospitality part-time

    Pros

    -Great environment and friendly workers -Teamwork is a big focus -Sign up whenever to work

    Cons

    -Long hour (12-15) shifts -Sometimes get removed from scheduled shift

    Rocky Top Hospitality2018-08-27
  7. "hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Rocky Top Hospitality part-time for more than 3 years

    Pros

    You have alot of support and training and the environment is professional. You are able to interact with the guests and meet new people.

    Cons

    Occasionally, you may have to help bus tables if the wait staff gets in the weeds. Also, you may have to assist with bathroom overflows and things that are not pleasant, at times.

    Rocky Top Hospitality2015-11-19
  8. "Love the people, horrible owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rocky Top Hospitality

    Pros

    Compensation is competitive for the industry. That's about it. And when the owner is not in a crappy mood, he buys you tickets to concerts.

    Cons

    But after the concert, he treats you like crap.

    Continue reading
    Rocky Top Hospitality2015-03-25
  9. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rocky Top Hospitality full-time for more than 8 years

    Pros

    Not many. The people that created the work force were great. Then they became very smart and left. I am sorry but this was horrible.

    Cons

    Dean Ogan - he truly is one of the worst owner/operators I have every seen. The way he treats his people is truly disgusting

    Continue reading
    Rocky Top Hospitality2014-06-12
  10. "Hard but very rewarding work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Everything 
    Recommends
    Positive Outlook

    I worked at Rocky Top Hospitality full-time for more than 5 years

    Pros

    There is a ton of loyalty from management on all levels at RTH. I enjoyed going to work almost every day and made a bunch of new friends and contacts. Pay is very competitive compared to the rest of the restaurant industry. You will learn all kinds of things about restaurants and business in general.

    Cons

    Lots of work and obscure hours. Basically you work when "everyone else" is playing and vice versa, meaning nights and weekends.

    Continue reading
    Rocky Top Hospitality2013-06-25

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