Rogers Communications Reviews in Canada | Glassdoor

Rogers Communications Canada Reviews

Updated October 15, 2017
1,182 reviews

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Canada

3.5
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Rogers Communications President and CEO Joe Natale
Joe Natale
35 Ratings

1,182 Employee Reviews

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Pros
  • Good benefits, excellent entry level job with options for upward mobility if you excel (in 153 reviews)

  • Benefits, Work Life Balance, Environment, Location (in 55 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Great place to build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Marketing in Toronto, ON (Canada)
    Current Employee - Director Marketing in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than 3 years)

    Pros

    Challenging work, excellent workplace, smart people

    Cons

    Executional excellence in fast, complex workplace.

    Rogers Communications Response

    Jul 5, 2017 – Human Resources

    Thanks for your review! We couldn’t agree more. If you’re inspired and excited by challenging work, there is plenty of opportunity to grow a rewarding career here.


  2. "Good company"

    StarStarStarStarStar
    Former Employee - Customer Service in Burnaby, BC (Canada)
    Former Employee - Customer Service in Burnaby, BC (Canada)

    I worked at Rogers Communications full-time (More than a year)

    Pros

    The company provides good employee benefits

    Cons

    No career growth in the west coast

  3. "Customer Service Consultant (Fido)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Montreal, QC (Canada)
    Current Employee - Customer Service Representative in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rogers Communications full-time (Less than a year)

    Pros

    Good Coachings
    Team Leaders went out of their way to assist Representatives.

    Cons

    Call Volume can be too high

    Advice to Management

    Hire more people


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floater in Pickering, ON (Canada)
    Former Employee - Floater in Pickering, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rogers Communications full-time (More than 3 years)

    Pros

    Great benefits
    Consistent training
    Great pay
    Very culturally diverse

    Cons

    Work hours
    Stiff break times

    Advice to Management

    Empathy


  5. "Ever changing and fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Toronto, ON (Canada)
    Former Employee - Sales Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than 5 years)

    Pros

    Constant challenges, learning opportunities, lots of talented people within the Business division, moves very quickly, great benefits and perks, beautiful offices

    Cons

    -There are a number of folks that are "clock punchers" and are not willing to go above and beyond for customers or coworkers

    Advice to Management

    Review HR policies associated with comp changes for internal role changes and promotions


  6. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Toronto, ON (Canada)
    Former Employee - Sales Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (Less than a year)

    Pros

    Great company. Excellent benefits. Smart employees.

    Cons

    Not sure the company direction.

    Advice to Management

    Na


  7. Helpful (1)

    "Customer Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fredericton, NB (Canada)
    Former Employee - Anonymous Employee in Fredericton, NB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rogers Communications full-time (More than 3 years)

    Pros

    Good benefits, excellent entry level job with options for upward mobility if you excel.

    Cons

    The people make the job, if your coworkers or management have bad attitudes, you will be miserable. The corporate mandate doesn't do much to weed out the bad apples.

    Advice to Management

    Hire conscientious people, reward those that are exceptional

  8. "Good for a moment but not for a long time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Support Specialist in Kitchener, ON (Canada)
    Current Employee - Billing Support Specialist in Kitchener, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Rogers Communications full-time (Less than a year)

    Pros

    Decent pay, Benefits are not terrible, vacation allowance is good, opportunities to grow if your willing to commute. A lot of training available to expand your skills.

    Cons

    Any career advancement available is in Toronto/ Brampton. So if you were in a satellite site don't expect to get to advanced in your career.

    Expect to have decisions made based on the bottom line ONLY and to protect the shareholders.

    Underpaid in comparison in with local companies

    Advice to Management

    Put your employees first and remember to pay them well. Ensure pay gaps for the same job do not reach 20K . Be proactive to change not reactive.


  9. "HR Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Toronto, ON (Canada)
    Current Employee - Human Resources Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than 3 years)

    Pros

    Great Culture, Good Salary, and People were generally helpful

    Cons

    Slow moving business, unionized and some lazy workers


  10. "Good Place to work"

    StarStarStarStarStar
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Recommends

    I worked at Rogers Communications part-time (More than a year)

    Pros

    -Good Company to work for
    -Benefits
    -Friendly environment

    Cons

    Change in Management with no notice

    Advice to Management

    None


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