Rogers Communications Reviews in Canada | Glassdoor

Rogers Communications Canada Reviews

Updated April 25, 2017
107 reviews

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1.0
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Joe Natale
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107 Employee Reviews

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Pros
  • Benefits, Work Life Balance, Environment, Location (in 55 reviews)

  • Good benefits package, on-site gym at a reasonable cost (in 134 reviews)

Cons
  • Scheduling work life balance needs improving (in 70 reviews)

  • No Work Life balance, especially when projects have to work with off-shore staffs (in 21 reviews)

More Pros and Cons

  1. "Inside Sales Consultant at Lakeshore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Toronto, ON (Canada)
    Current Employee - Inside Sales Representative in Toronto, ON (Canada)
    Doesn't Recommend
    Positive Outlook

    I have been working at Rogers Communications full-time (Less than a year)

    Pros

    You like a lot of pressure and unprofessional processes? You don't care about your customers? You are only looking for quick successes and like to impress the management by behaving like a bully? Then this Job will be super easy for you. You will fit the company culture perfectly. It will be the easiest Job in the world and you will earn tons of money.

    Cons

    Senior Management is walking around and asking people why they are not dialing. Behaving like bullies.
    Management is tracking every second of you day. Micromanagement seems to be a great solution at Rogers. Crushing your confidence in 1on1s and not building it back up. Pretending to care about you, but really are only interested if you perform or not. You are expected to put in extra effort (working after hour), otherwise you are considered as not fully committed to the job

    Advice to Management

    Just change the Management. There is no way out of this unprofessional behaviour.


  2. "Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Toronto, ON (Canada)
    Former Employee - Designer in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than a year)

    Pros

    Co-workers were a friendly group.

    Cons

    Turn-around time on projects was too fast and the solution was never thought out properly resulting in multiple failed solutions and wasted time/money. Co-workers were constantly stressed and the environment was not a positive one. Eager workers were taken advantage of with unpaid overtime and low salaries.

    Advice to Management

    Provide a work environment and opportunities that encourage people to advance their skills. Management should be hired according to relevance to the job, not due to their length of employment. Hiring/promoting outside of the Rogers pool will bring in fresh and potentially better talent.


  3. "IT Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brampton, ON (Canada)
    Former Employee - Anonymous Employee in Brampton, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Used to have own designated work space, and collaborative colleagues with high team spirit.

    Cons

    No designated work space. No Work Life balance, especially when projects have to work with off-shore staffs. High workload for those handful of people who knows the IT system.


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  5. Helpful (1)

    "Worst company in Canada"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Artist in Toronto, ON (Canada)
    Former Employee - Graphic Artist in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None. Absolutely no pros to working in this hellhole.

    Cons

    If you hate yourself, have no social life or significant other, and have zero self-esteem or self-worth, Rogers will want you. If you have violent tendencies, a mental illness, and are generally a person with no redeeming qualities, Rogers will want you.

    Anyone else need not apply because this is a company where your opinions do not matter and your concerns about inept coworkers will be ignored by the equally inept management.

    Your bonus will be withheld, you won't be allowed to take your vacation at a reasonable time (unless you take smoke breaks with a manager), and you are expected to work through lunch and work extended hours with no overtime or compensation.

    Avoid at all costs.

    Advice to Management

    You are beyond help.


  6. "IT Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brampton, ON (Canada)
    Current Employee - Anonymous Employee in Brampton, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time

    Pros

    Well known Telecom provider.
    Canadian company.
    Organized onboarding process.

    Cons

    This review is based on my experience and my observations within IT Operations - primarily based in Brampton.

    1. The compensation level is on the lower end. Feel free to compare with Bell, Telus and other organizations outside of telco.
    2. Infrastructure operations is outsourced to offshore providers.
    3. Expectations on their IT operations staff (and contractors) to be on call and available on Christmas and Boxing week, a few weeks leading up to mid September and iPhone releases. These times are typically beyond the standard work week hours. Claiming these extra hours through lieu times are frowned upon. Do not expect work - life balance working within their IT operations group.
    4. Poor and abusive treatment of their IT staff during incidents.
    5. Management is ineffective in dealing with abusive behaviour within their chain.
    6. Extreme micromanagement towards employees and contractors and contracted service providers.


  7. Helpful (1)

    "Worst than you can imagine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Developer in Brampton, ON (Canada)
    Current Employee - Senior Applications Developer in Brampton, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rogers Communications full-time (Less than a year)

    Pros

    There is not much To say

    Cons

    Culture is bad... there is no room to grow... there is so much politics


  8. "Rogers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pickering, ON (Canada)
    Current Employee - Anonymous Employee in Pickering, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rogers Communications full-time (More than 3 years)

    Pros

    Great employees to work with, ability to go home early, however unpaid.

    Cons

    Pay is very low compared to what others make. You earn the same amount as a cross functional associate compared to a single function associate. You don't get any stat holidays off even if it is you normal day off you will end up working 6 days that week. Horrible hours, they don't have a good family life and you will barely have time to see your children. Management team doesn't keep up with training so they know very little about the new policies and procedures.

    Advice to Management

    Get better pay for employees and learn the job better so you can help them better.


  9. "No respect for their staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Edmonton, AB (Canada)
    Former Employee - Manager in Edmonton, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than 3 years)

    Pros

    Good sales reps that work on the sales floor unfortunate about upper management. Commision isnt awful and the inventory isnt bad

    Cons

    No respect
    Bad upper management
    Treated badly and blame shifted on who ever it needs to be on
    Needs more investigations into hr issues

    Advice to Management

    Take a good hard look at whats going on within the company


  10. "Please reward your hard-working employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Data Entry in Toronto, ON (Canada)
    Former Contractor - Data Entry in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications as a contractor (Less than a year)

    Pros

    Positive environment, lots of perks. Like on-site gym and cafe

    Cons

    Horrible management. Unable to actually enunciate their words. Huge language barrier.

    Advice to Management

    Actually reward employees for their hard work and distribute the work evenly


  11. "Sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Toronto, ON (Canada)
    Former Employee - Technical Support Representative in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - ordered to lie or mislead customers by management in order to meet call stats.

    Cons

    - management knows nothing about their job.

    Advice to Management

    you suck


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