Rogers Communications Reviews in Canada | Glassdoor

Rogers Communications Canada Reviews

Updated March 14, 2017
491 reviews

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Canada

3.0
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Rogers Communications Interim President and CEO Alan Horn
Alan Horn
8 Ratings

491 Employee Reviews

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Pros
  • Work life balance is good because you don't work more than you need to (in 54 reviews)

  • Good benefits package, on-site gym at a reasonable cost (in 133 reviews)

Cons
  • Scheduling work life balance needs improving (in 68 reviews)

  • no communication with management, no work life balance (in 20 reviews)

More Pros and Cons

  1. "Rogers Communications Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people working there are dedicated to their roles and strive to do the best work possible, even when it wasn't appreciated by their bosses

    Cons

    Strategies were presented top down without asking or getting feedback and opinions from the front line staff. Competitive landscape created many products / services to be launched in extremely short timelines.

    Advice to Management

    Treat your employees and customers as if they were shareholders, instead of treating your shareholders as if they were customers.


  2. "Good Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great perks and a good team

    Cons

    stress. too much stress sometimes

    Advice to Management

    dont stress so much man


  3. Helpful (1)

    "Senior Project Management Consultant"

    Star Star Star Star Star
    Current Contractor - Senior Project Management Consultant in Toronto, PE (Canada)
    Current Contractor - Senior Project Management Consultant in Toronto, PE (Canada)
    Recommends
    Neutral Outlook

    I have been working at Rogers Communications as a contractor (Less than a year)

    Pros

    Great Open Space working environment and the people are also very nice. There is a lot of room for advancement as an internal employee.

    Cons

    The amount of manual work, especially Excel reporting of the same information but in different formats is amazing, but it does keep people employed.

    Advice to Management

    Really taking down the silos between departments would be beneficial to staff and the end customer, who are ultimately paying the price.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "senior financial analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Toronto, ON (Canada)
    Current Employee - Senior Financial Analyst in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rogers Communications full-time (More than a year)

    Pros

    company has good rrsp match start after 3 month, a lot of opportunity to move around after a year large coorperation to learn different things

    Cons

    culture and workload are very different from team to team, dept to dept。 high competition in the same level so hard to be promoted


  6. "Inside Sales Consultants"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Consultant in Brampton, ON (Canada)
    Former Employee - Inside Sales Consultant in Brampton, ON (Canada)

    Pros

    At the time, commission structures were good. Base salary helped as support salary. Benefits were great and in effect from day one. Some of the team managers on the floor were truly world class

    Cons

    Cut throat culture among some managers. They were the ones less than world class. I believe management has changed somewhat since I worked there, but not sure if it made a difference. The good managers were gone after I left.

    Advice to Management

    Focus on skill development and coaching rather than padding your numbers with firing. Make sure your guys are taken care of otherwise they won't take care of you.


  7. "Traditional corporate climate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Midtown Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Midtown Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than 5 years)

    Pros

    Rogers is a very typical corporate environment that has well defined roles, departments, procedures.
    There are many opportunities afforded to people who want to take advantage and advance their careers.

    Cons

    The beurocracy can be very frustrating and quite often can lead to missed opportunities.
    Rogers takes a shotgun approach to developing new products and services and many that get started never see the light of day which can be demoralizing for people in this projects.
    The annual culling is also a real thing where they slash the workforce to manage costs. This can be a very stressful time.

    Advice to Management

    Ensuring that there are clear job descriptions and well defined responsibilities is critical to ensuring great performance. Too often team members are left floundering because of miscommunication between the multiple levels of management.


  8. "Business Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people working hard to make things work

    Cons

    Dysfunctional organization standing in the way of good people trying to make things work


  9. "Confidential"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible hours and a fun environment.

    Cons

    Employees are underpaid and overworked.


  10. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services Representative in Toronto, ON (Canada)
    Current Employee - Customer Services Representative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rogers Communications part-time (More than a year)

    Pros

    - Great discounts
    - Commission pay is great
    - People you work with is amazing
    -Easy to move up

    Cons

    - Depends on management can suck
    - High pressure of sales
    - Treat retail workers poorly
    - Small break rooms


  11. "Empty Promises"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend

    I worked at Rogers Communications full-time

    Pros

    Company benefits, social events, free swag/meals once a month

    Cons

    Terrible training, lack of direction from upper management, call-centre environment, high turnover, low starting salary

    Advice to Management

    pick up your socks and pay your employees their commissions in a timely fashion



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