Rogers Communications Reviews in Canada | Glassdoor

Rogers Communications Canada Reviews

Updated July 19, 2017
1,144 reviews

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1,144 Employee Reviews

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  1. "Management Refresh is Required"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Brampton, ON (Canada)
    Former Contractor - Anonymous Contractor in Brampton, ON (Canada)
    Positive Outlook
    Approves of CEO

    I worked at Rogers Communications as a contractor (More than a year)

    Pros

    Communication from Top Senior Executives to Employees are good.

    Cons

    Systems & Process are severely outdated and lack integration which brings about many inefficiencies with Getting things done.

    Advice to Management

    Kaizen across the company to streamline operations involve everyone. Adopt Bottom-up Management Approach rather top down.


  2. Helpful (1)

    "Low level employees considered replaceable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    A relaxing atmosphere, senior management can be easy to get along with

    Cons

    Pay, career advancement, could be stressful work environment at certain peak periods

    Advice to Management

    Make more opportunities available to employers

    Rogers Communications Response

    Jun 9, 2017 – HR Summer Student

    Thank you for your feedback. Personal and professional development of our employees is a key focus at Rogers. We’re investing in improving programs, and creating new ones to put our employees in the... More

  3. "Tier 2 wireless tech support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier II Wireless Tech Support in Don Mills, ON (Canada)
    Former Employee - Tier II Wireless Tech Support in Don Mills, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications (More than 10 years)

    Pros

    Very innovative company offering cutting edge technology. Willing to invest in order to offer good quality material.

    Cons

    Limited upwards advancement in many departments

    Advice to Management

    Should learn to appreciate and keep talent even if a little bit costly.


  4. Helpful (1)

    "Over 10 years..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    No opinion of CEO

    I worked at Rogers Communications full-time (More than 10 years)

    Pros

    great people, stock options, gym in the building, employee discount

    Cons

    LOTS of politics, blatant favouritism , easy to get pigeon holed, not many women in management. once you reach a certain level it is all about who you know not what you know. a lot of teams expect you to be on call 24/7 with little given in return for that amount of dedication

    Advice to Management

    management varies from team to team, but most senior leadership is so far removed that they have no idea what is going on at the working level. if you are not one of the "chosen ones" you will get limited support and career development/opportunities.


  5. "Secure and well tenured company at the forefront of change and development for account maintenance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Web Sales in Waterloo, ON (Canada)
    Current Employee - Direct Web Sales in Waterloo, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rogers Communications (More than 5 years)

    Pros

    Bring a major service provider in Canada helps establish Rogers as a very secure and protected company in the field of telecommunications.

    Cons

    Segmentation and sheer size of the company make it hard to grow and develop. It is very easy for an individuals strengths and idea be drowned out by the white noise of managerial processes and procedures.

    Advice to Management

    Support strengths and develop employees to see the larger scope of the company with more transparency.


  6. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rogers Communications part-time (More than a year)

    Pros

    Meeting new people is always fun, co-workers are very nice, Rogers retail stores are always nice to work in - great environment.

    Cons

    Pay just isn't good enough, you get way too many customers that want to do box-swaps and the job just gets tedious and far too repetitive. It really isn't challenging once you get a good understanding of how things work. For the amount you need to work / know the minimum wage pay is far too low in my opinion.

    Advice to Management

    My manager was fine, she did her job well.


  7. "Amazing workplace with productive environment"

    StarStarStarStarStar
    Former Contractor - Systems Analyst in Toronto, ON (Canada)
    Former Contractor - Systems Analyst in Toronto, ON (Canada)

    I worked at Rogers Communications as a contractor (More than a year)

    Pros

    Overall a good place to work for. The company looks out for the interest of their employees. Friendly, professional and well trained staff. Flexible timings.

    Cons

    I was satisfied with my job in rogers

  8. "Analyst, Corporate Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Toronto, ON (Canada)
    Former Employee - Business Analyst in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than a year)

    Pros

    It's a good learning ground if your goal is to thrive in a fast pace environment.
    The company had paid overtime (x1.5) at that time which added quite a bit to the yearly salary.

    Cons

    As an analyst I had to navigate through a myriad of systems, databases, third party websites. At one point I had 9 users and passwords for all those separate data silos, systems etc.
    High turnover at both regular employee and management level.

    Advice to Management

    It seems like a gigantic task but try to improve or migrate the corporate retail system to a new, more efficient one.


  9. "Credit Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Operations A/R in Toronto, ON (Canada)
    Former Employee - Credit Operations A/R in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rogers Communications part-time (More than 5 years)

    Pros

    Brand new call centre, just got renovated. Everyone is smiling and pleasant to be around with. Multicultural unity at Rogers with mutual respect. Great place to work and good pay.

    Cons

    No benefits with part-time job and vacation not paid.

    Advice to Management

    n/a


  10. "Nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Montreal, QC (Canada)
    Former Employee - Sales Executive in Montreal, QC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications (More than 3 years)

    Pros

    Great benefits, Good compensation and opportunity to grow internally

    Cons

    Wireless is only sold on price


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