Rogers Communications Reviews | Glassdoor

Rogers Communications Reviews

Updated August 20, 2017
1,749 reviews

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3.5
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Rogers Communications President and CEO Joe Natale
Joe Natale
41 Ratings

1,749 Employee Reviews

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Pros
Cons
  • Scheduling work life balance needs improving (in 73 reviews)

  • No Work Life balance, especially when projects have to work with off-shore staffs (in 21 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Marketing in Toronto, ON (Canada)
    Current Employee - Director Marketing in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than 3 years)

    Pros

    Challenging work, excellent workplace, smart people

    Cons

    Executional excellence in fast, complex workplace.

    Rogers Communications Response

    Jul 5, 2017 – Human Resources

    Thanks for your review! We couldn’t agree more. If you’re inspired and excited by challenging work, there is plenty of opportunity to grow a rewarding career here.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than a year)

    Pros

    Great benefits, regular reviews, great environment to work in.

    Cons

    Very large company to work for. You can work for years without seeing everyone in the office in Toronto

    Advice to Management

    Keep track over your former employees as they would like to come back and work for a company like this one.

  3. "If you like customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    stable job, decent pay, 50% off Rogers services after probation period

    Cons

    this job is 90% PR / we don't have ample authority to solve customer problems / w're told stick to a call flow path / one metrics they measure is some crappy metric that measures customer satisfaction however half the time the customers can't remember who they spoke with so you can get shafted if they review you thinking it was someone else

    Advice to Management

    please deliver new wifi hardware that is reliable / our current devices suck + get us smarter tools / some of our ticket submission and testing is redundant and wastes time


  4. "Worked at a magazine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    I worked at one of the Rogers' publications. The editors were amazing, as were the writers.

    Cons

    There were a few problems with the greater Rogers corporation. It's such a large company that things move pretty slowly.

    Rogers Communications Response

    Jun 14, 2017 – HR Summer Student

    We're proud of the work our media team does every day. Thank you for sharing your thoughts with us!


  5. "too much politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Engineer in London, CA
    Former Employee - Field Engineer in London, CA

    Pros

    dont do what i do , do what i tell you to do.

    Cons

    not much pay, to work with

    Advice to Management

    look down once a while, you may trip and fall.


  6. "Great place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    Great place to work , nice training , strong team .

    Cons

    Nothing in particular for this part .

    Advice to Management

    Keep up the god job


  7. "Short title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Rogers Communications full-time (More than 8 years)

    Pros

    Great coffee. And the facility over looks a large

    Cons

    Not enough sugar. And parking is far from building

    Advice to Management

    News to get more sales people

  8. "Policy Risk Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place and colleagues. Building is amazing and the facilities are great. Location is pretty good as well. They great social committees as well.

    Cons

    Not seen many. But colleagues could tend to be nosy at times. However, they are very helpful and kind people. Work hours may not tend to be super flexible.

    Advice to Management

    You guys are great. Give the team more insightful jobs potentially? Show the employees that they have an opportunity to grow as well.

    Rogers Communications Response

    Jun 14, 2017 – HR Summer Student

    Thanks for your review! We couldn’t agree more. If you’re inspired and excited by challenging work, there is plenty of opportunity to grow a rewarding career here.


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time

    Pros

    Great benefits. Job can be very fulfilling. Management training available to mentor for success.

    Cons

    Pre-reorganization, performance management depends on the team. No experience since Guy Laurence arrived.


  10. "Was a good company to work for. Unclear now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits. Good culture depending on team. Good management training program.

    Cons

    Widely varying effectiveness of managers. Big company politics and structure. Core business always takes precedent.

    Advice to Management

    New management since I left, but things appear to be tightening up and moving in the right direction.


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