Rogers Communications Reviews | Glassdoor

Rogers Communications Reviews

Updated December 12, 2017
1,908 reviews

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3.5
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Rogers Communications President and CEO Joe Natale
Joe Natale
102 Ratings

1,908 Employee Reviews

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Pros
  • Good Work-Life Balance, pretty relaxed job (in 58 reviews)

  • Good benefits, excellent entry level job with options for upward mobility if you excel (in 155 reviews)

Cons
  • Scheduling work life balance needs improving (in 83 reviews)

  • long hours no work life balance (in 24 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Marketing in Toronto, ON (Canada)
    Current Employee - Director Marketing in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than 3 years)

    Pros

    Challenging work, excellent workplace, smart people

    Cons

    Executional excellence in fast, complex workplace.

    Rogers Communications Response

    Jul 5, 2017 – Human Resources

    Thanks for your review! We couldn’t agree more. If you’re inspired and excited by challenging work, there is plenty of opportunity to grow a rewarding career here.


  2. "Retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time

    Pros

    Commission, hours, comfy chairs, fun staff

    Cons

    Long days, weird hours, no vl

  3. "Decent First Management Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    Great people to work with

    Cons

    lot of turn over


  4. "Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Rogers Communications full-time

    Pros

    Glamorous, dynamic, sheltered, momentum, industry

    Cons

    Shifting strategies, family involvement, process pain


  5. "Rogers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time

    Pros

    Health benefits
    Discount on company services

    Cons

    Front line managers are busy with budget, rather than managing front line issues, and neither want to take any responsibility. Processes and work are done by front line, and those effective people will move on without getting recognized.
    Promotions are determined by the old culture, as existing managers believe how they become successful, the same type of people should be promoted instead.
    Talents are not well used, and wrong people are doing the wrong job.

    Advice to Management

    The idea from CEO is good, but probably won't work. All are said, but not seeing followup actions. Good idea to have open discussion, but the truth is people posting positive comments and avoiding the real issue.
    Having front line to resolve their issues through collaboration is a good idea, but lack of support and recognition on those who provide solution would limit the potential. Since issues are resolved early, management will not recognize them. And more often, executing corporate strategy (projects) are prioritized higher for reward.
    Determining IT would be the key. IT innovation would be the difference, yet, IT has been limited as a support role.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than a year)

    Pros

    Great benefits, regular reviews, great environment to work in.

    Cons

    Very large company to work for. You can work for years without seeing everyone in the office in Toronto

    Advice to Management

    Keep track over your former employees as they would like to come back and work for a company like this one.


  7. "If you like customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    stable job, decent pay, 50% off Rogers services after probation period

    Cons

    this job is 90% PR / we don't have ample authority to solve customer problems / w're told stick to a call flow path / one metrics they measure is some crappy metric that measures customer satisfaction however half the time the customers can't remember who they spoke with so you can get shafted if they review you thinking it was someone else

    Advice to Management

    please deliver new wifi hardware that is reliable / our current devices suck + get us smarter tools / some of our ticket submission and testing is redundant and wastes time

  8. "Worked at a magazine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    I worked at one of the Rogers' publications. The editors were amazing, as were the writers.

    Cons

    There were a few problems with the greater Rogers corporation. It's such a large company that things move pretty slowly.

    Rogers Communications Response

    Jun 14, 2017 – HR Summer Student

    We're proud of the work our media team does every day. Thank you for sharing your thoughts with us!


  9. "too much politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Engineer in London, CA
    Former Employee - Field Engineer in London, CA

    Pros

    dont do what i do , do what i tell you to do.

    Cons

    not much pay, to work with

    Advice to Management

    look down once a while, you may trip and fall.


  10. "Great place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    Great place to work , nice training , strong team .

    Cons

    Nothing in particular for this part .

    Advice to Management

    Keep up the god job


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