Rogers Communications Reviews | Glassdoor

Rogers Communications Reviews

Updated February 24, 2017
1,551 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Rogers Communications Interim President and CEO Alan Horn
Alan Horn
42 Ratings

1,551 Employee Reviews

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Pros
  • Work life balance is good because you don't work more than you need to (in 54 reviews)

  • Good benefits package, on-site gym at a reasonable cost (in 131 reviews)

Cons
  • Scheduling work life balance needs improving (in 67 reviews)

  • no communication with management, no work life balance (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "na"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great work environment. management is great

    Cons

    rotating shifts, would have loved to work over time.


  2. "sales director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Rogers Communications full-time

    Pros

    amazing job very fun nice a nd col

    Cons

    hate the pay and some of the attidues

    Advice to Management

    just fix it honestly rich company come on now


  3. "Good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Rogers Communications full-time

    Pros

    Very good job with benefits. Weekly company perks and daily awards. Rogers phone plan comes with all positions.

    Cons

    Many student workers in every department. Low company morale during the September months due to the rise in student employees. No advancement opportunities.


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  5. "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    loved working here great atmosphere made it such a pleasure. professional group of people who know how to work and have fun.

    Cons

    no cons i loved this place it was great.

    Advice to Management

    no advice keep doing it


  6. "Great place of work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, MO
    Current Employee - Anonymous Employee in Montreal, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time

    Pros

    Open communication, transparency, full support from management

    Cons

    I've yet to notice a con worth mentioning.


  7. "Was a good company to work for. Unclear now."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits. Good culture depending on team. Good management training program.

    Cons

    Widely varying effectiveness of managers. Big company politics and structure. Core business always takes precedent.

    Advice to Management

    New management since I left, but things appear to be tightening up and moving in the right direction.


  8. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time

    Pros

    Great benefits. Job can be very fulfilling. Management training available to mentor for success.

    Cons

    Pre-reorganization, performance management depends on the team. No experience since Guy Laurence arrived.


  9. "i love to work for rogers"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRS in Moncton, NB (Canada)
    Current Employee - CRS in Moncton, NB (Canada)
    Recommends
    Approves of CEO

    Pros

    the benifts are awesome the people are great thier real people with real hearts
    money is good insentives are good you have a great oppertunity to grow within the company we offer you a channe to go all over the world to reperastante the company . there are flexible hours to be worked you get paid a sift premium to work after 6 pm after midnight it goes up even more you receive you medical card before your first paycheck like how many companys can say that . you are offered the choice to work in any different departments and receive commision

    Cons

    like any other work place it has its bad days
    not all groups have sales incentives

    Advice to Management

    keep up the good work


  10. "Exciting, Challenging Employer Needs Effective Communicators"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Brampton, ON (Canada)
    Current Employee - Senior Manager in Brampton, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    There are many great opportunities for personal and career growth.
    A recent trend at Rogers is to mature the management skills across the organization, through training, mentoring and leadership.
    There are a significant number of wonderful poeple at Rogers, skilled both in their jobs and at being leaders.
    The projects are often very challenging, rarely mundane. This can be very stimulating for a professional.

    Cons

    Like any organization that is growing at a rapid rate. Rogers has cramped office facilities (notably Brampton Park). The term "denisifcation" was coined at Rogers to justify an ever=shrinking cubicle footprint.
    One of the most challenging areas is that of process. There is little formal documentation around day-to-day processes, and an almost total absence of communications about how to get basic things accomplished (like setting up new employees for access to some necessary systems).
    Rogers has evolved from many organizations into a large, national enterprise. However, there are still prevailing attitudes from the "entrepreneurial days" that make things challenging. This is espescially evident in the "silo effect" of various groups - the lines of communication can be difficult to find and use.

    Advice to Management

    Listen to staff; open up lines of communication; create opportunities for movement and growth within the company


  11. "Rogers, the best of the best to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Ottawa, ON (Canada)
    Current Employee - Team Manager in Ottawa, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    people, opportunities for growth (for people that actually work hard), salary, benefits, working for Ted. I have never been turned away when I was in need of something and Rogers has supported me and my family through our times of need. I am forever in debted to everything that this wonderful organization has given to me. I'd also like to point out that the Rogers employee purchase program is second to none and they are passionate about their employees feeling like they are a bigger part of the franchise.

    Cons

    stressful because its fast paced and something new is always around the corner, but management in call centers always is.

    Advice to Management

    Keep doing a fantastic job. Employees are treated fairly and equitably in the Ottawa call cen.ter. I'm extremely proud to work for you.



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