Rogers Communications Reviews | Glassdoor

Rogers Communications Reviews

Updated April 21, 2017
1,626 reviews

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Full-time Part-time

1,626 Employee Reviews

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Pros
  • Benefits, Work Life Balance, Environment, Location (in 55 reviews)

  • Good benefits package, on-site gym at a reasonable cost (in 134 reviews)

Cons
  • Scheduling work life balance needs improving (in 70 reviews)

  • No Work Life balance, especially when projects have to work with off-shore staffs (in 21 reviews)

More Pros and Cons

  1. "Part-Time Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Rogers Communications part-time

    Pros

    Hard work, but rewarding when you meet your sales goal

    Cons

    can be a bit stressful

    Advice to Management

    give people more time


  2. "Rogers dealer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rogers Communications full-time

    Pros

    Good base salary, commission, and bonuses. Hours were not too long, store closed at 8pm. Monthly quotas were not too hard to hit

    Cons

    Slow systems that would crash occasionally. Constantly dealing with angry customers. Help desk was very uninformed and not a great help.

    Advice to Management

    Develop a better system that is user friendly with a higher speed. Better train the help dek regarding corporate products and services


  3. "Good Student Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    -Doesn't require a degree
    -Can develop sales skills
    -steady employment
    -can learn a lot about cell phones and technology

    Cons

    -Constant pressure to meet sales targets
    -minimum wage and weak commisions
    -systems that are often down or missing promotions
    -disconnect between retail and call centres
    -many irate customers who are unhappy with Rogers rates/policies

    Advice to Management

    Better salaries would lead to less employee turnover/more knowledgeable employees, especially in the call centres.


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  5. "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great team environment, good work/life balance

    Cons

    too many layers in decision making process

    Advice to Management

    ln/a


  6. "Team lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time

    Pros

    Work from home good hours

    Cons

    Lots of pressure to meet sales

    Advice to Management

    Can't blame employees for product defects


  7. "Read it"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications full-time

    Pros

    Rogers is a big company

    Cons

    I am looking for a contract position


  8. "Great Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rogers Communications full-time (More than 3 years)

    Pros

    Generous benefits. I worked with a great and enthusiastic team.

    Cons

    It can get a little bit too political at the times

    Advice to Management

    Focus on being more innovative. They are some managers (and VIPS) who are becoming a barrier to innovation. They don't do the work and are detached from their customer-base.


  9. "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    loved working here great atmosphere made it such a pleasure. professional group of people who know how to work and have fun.

    Cons

    no cons i loved this place it was great.

    Advice to Management

    no advice keep doing it


  10. "Okay as an entry level job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent
    Former Employee - Call Center Agent
    Doesn't Recommend

    I worked at Rogers Communications full-time (Less than a year)

    Pros

    Benefits from the first day

    Cons

    No room for progression or growth

    Advice to Management

    Have more managers on the floor to assist with urgent customer issues


  11. "A good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    This is a big and diverse company with lots of opportunities for growth in a wide range fields. It's home to top media brands so it's a very attractive place to work and there are some nice perks, like a gym and discounted baseball tickets.

    Cons

    It's pretty corporate and things can be slow to move. It was frustrating to feel like cookie-cutter solutions were being applied to very different media brands.



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