Rogers Communications Reviews | Glassdoor

Rogers Communications Reviews

Updated December 11, 2017
1,906 reviews

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1,906 Employee Reviews

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Pros
  • Good Work-Life Balance, pretty relaxed job (in 58 reviews)

  • Good benefits, excellent entry level job with options for upward mobility if you excel (in 155 reviews)

Cons
  • Scheduling work life balance needs improving (in 83 reviews)

  • long hours no work life balance (in 24 reviews)

More Pros and Cons

  1. "Short title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Rogers Communications full-time (More than 8 years)

    Pros

    Great coffee. And the facility over looks a large

    Cons

    Not enough sugar. And parking is far from building

    Advice to Management

    News to get more sales people


  2. "Policy Risk Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place and colleagues. Building is amazing and the facilities are great. Location is pretty good as well. They great social committees as well.

    Cons

    Not seen many. But colleagues could tend to be nosy at times. However, they are very helpful and kind people. Work hours may not tend to be super flexible.

    Advice to Management

    You guys are great. Give the team more insightful jobs potentially? Show the employees that they have an opportunity to grow as well.

    Rogers Communications Response

    Jun 14, 2017 – HR Summer Student

    Thanks for your review! We couldn’t agree more. If you’re inspired and excited by challenging work, there is plenty of opportunity to grow a rewarding career here.

  3. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time

    Pros

    Great benefits. Job can be very fulfilling. Management training available to mentor for success.

    Cons

    Pre-reorganization, performance management depends on the team. No experience since Guy Laurence arrived.


  4. "Was a good company to work for. Unclear now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits. Good culture depending on team. Good management training program.

    Cons

    Widely varying effectiveness of managers. Big company politics and structure. Core business always takes precedent.

    Advice to Management

    New management since I left, but things appear to be tightening up and moving in the right direction.


  5. "Part-Time Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Rogers Communications part-time

    Pros

    Hard work, but rewarding when you meet your sales goal

    Cons

    can be a bit stressful

    Advice to Management

    give people more time


  6. "Rogers dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rogers Communications full-time

    Pros

    Good base salary, commission, and bonuses. Hours were not too long, store closed at 8pm. Monthly quotas were not too hard to hit

    Cons

    Slow systems that would crash occasionally. Constantly dealing with angry customers. Help desk was very uninformed and not a great help.

    Advice to Management

    Develop a better system that is user friendly with a higher speed. Better train the help dek regarding corporate products and services

    Rogers Communications Response

    Jun 14, 2017 – HR Summer Student

    Thank you for your feedback. We’ve invested in equipping our employees with the tools and technology they need to be successful. If you are experiencing technology related issues, please reach out to... More


  7. "Good Student Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    -Doesn't require a degree
    -Can develop sales skills
    -steady employment
    -can learn a lot about cell phones and technology

    Cons

    -Constant pressure to meet sales targets
    -minimum wage and weak commisions
    -systems that are often down or missing promotions
    -disconnect between retail and call centres
    -many irate customers who are unhappy with Rogers rates/policies

    Advice to Management

    Better salaries would lead to less employee turnover/more knowledgeable employees, especially in the call centres.

  8. "Great place of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, MO
    Current Employee - Anonymous Employee in Montreal, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time

    Pros

    Open communication, transparency, full support from management

    Cons

    I've yet to notice a con worth mentioning.


  9. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great team environment, good work/life balance

    Cons

    too many layers in decision making process

    Advice to Management

    ln/a


  10. "Team lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time

    Pros

    Work from home good hours

    Cons

    Lots of pressure to meet sales

    Advice to Management

    Can't blame employees for product defects


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