Rogers Communications Reviews | Glassdoor

Rogers Communications Reviews

Updated September 24, 2017
1,782 reviews

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Pros
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More Pros and Cons

  1. "Hiring Process"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications full-time

    Pros

    Hiring process with Rogers is up scaled and professional. Working with Rogers is a great opportunity to develop your skills and experience.

    Cons

    Not that competitive salary as you could do the same job with higher salary with another company.


  2. "Good work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Toronto, ON (Canada)
    Current Employee - Network Engineer in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than 5 years)

    Pros

    Good benifit, onsite gym facilities, great colleague

    Cons

    Limited growth, salary not necessary the most competitive

  3. "CIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rogers Communications full-time

    Pros

    the pros are Slaray
    Benefits
    people
    and location

    Cons

    the cons are Capped commission
    Company size
    hours

    Advice to Management

    bring back shalee
    bring back sarah
    get rid of some senior manager


  4. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Toronto, ON (Canada)
    Former Employee - Internship in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rogers Communications (Less than a year)

    Pros

    Great culture + team

    Cons

    Need more team building

    Advice to Management

    Provide more learning experiences


  5. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications part-time

    Pros

    Flexible hours and Friendly coworkers.

    Cons

    Management style depends on the location.


  6. "Inside Sales Position, Lots of Turnover, Lack of Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Toronto, ON (Canada)
    Current Employee - Inside Sales Representative in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rogers Communications full-time (Less than a year)

    Pros

    If you maximize on your metrics and really do well, you could potentially make some good money at this company.

    Cons

    If you have a Manager who doesn't know what she is doing, then you are most likely to suffer.

    The job is hard enough, that without the support of your Manager, you won't survive or do well.

    Some Managers don't care about sales and only expect you to make dials. Which doesn't make sense, considering its a sales environment.

    The environment is depressing. They seem to hire and fire people all the time. I have heard of people getting paid after going on disability, only to be given a bill when they come back.

    The company will turnover 15x in a month.

    Lack of direction from the Senior management.

    subsidized benefits

    clear favourtism with managers and some of the sales staff, cause political issues.

    Managers often go out for smoke breaks but will get mad at you if you get back a minute later from Tim Hortons for your morning coffee.

    It is more of a call centre environment than a fun, interactive, collaborative sales environment.

    Advice to Management

    Some of your Managers are poorly trained. There is a lack of culture in your organization, especially on the sales side. You really need to find better ways of supporting your sales staff, essentially the people who are responsible for building the bottom line for your organization.


  7. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Burnaby, BC (Canada)
    Current Employee - Customer Service Representative in Burnaby, BC (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than a year)

    Pros

    Some dedicated managers that are here for your development
    Good benefits

    Cons

    Lowest pay in the industry (compared to Telus, Shaw, Bell, etc.)
    Low employee morale (no budget for anything to boost morale)
    Not many opportunities in BC
    Unqualified managers with big egos
    Using the washroom affects your stats in a negative way

    Advice to Management

    Get rid of the egos and remember that you are here to support the reps.
    The only thing provided for employees is a water cooler.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time

    Pros

    Good employee benefits including health, discounts, and share purchase plans.

    Cons

    Too much top down, old school management types, no progression plans, very hard to move out of retail operations, dead end jobs.

    Rogers Communications Response

    Sep 19, 2017 – Human Resources

    We're glad you enjoyed our Total Rewards package while you were on our team! With respect to your other comments, we want you to know that now, more than ever, Rogers employees have ample opportunity... More


  9. Helpful (3)

    "Life at Rogers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Marketing Manager in Toronto, ON (Canada)
    Former Employee - Digital Marketing Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than a year)

    Pros

    -Compensation
    -Benefits
    -Fun work events
    -Beautiful new work space

    Cons

    -Not much work/life balance
    -Lots of politics
    -Very unorganized processes
    -Not enough credit where its due

    Advice to Management

    -Simplify processes
    -Don't over complicate projects
    -Needs lots of internal improvement

    Rogers Communications Response

    Sep 19, 2017 – Human Resources

    Thanks for your feedback. We’re continuing to make investments in the employee experience, from personal and professional development to workplace transformation. We’ll continue to make enhancements... More


  10. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Toronto, ON (Canada)
    Former Employee - Account Executive in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rogers Communications full-time (More than 5 years)

    Pros

    Flexibility
    Work culture
    Work life balance

    Cons

    Process process process
    Too many partners

    Advice to Management

    Focus on being the best


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