Rogers Communications Reviews in Toronto, ON | Glassdoor

Rogers Communications Toronto Reviews

Updated May 20, 2017
872 reviews

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Toronto, ON, Canada Area (Canada)

3.4
Star Star Star Star Star
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Rogers Communications President and CEO Joe Natale
Joe Natale
8 Ratings

872 Employee Reviews

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Pros
Cons
  • Scheduling work life balance needs improving (in 70 reviews)

  • No Work Life balance, especially when projects have to work with off-shore staffs (in 21 reviews)

More Pros and Cons

  1. "Relaxing place to work with lots of in-house fun filled training!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Sales Manager in Brampton, ON (Canada)
    Former Employee - Business Sales Manager in Brampton, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rogers Communications full-time (More than 5 years)

    Pros

    I enjoyed every bit of my time working at Rogers. 7 years of working experience at Brampton Park. Huge and playful interior design. All employees get plenty periodical In-house training in dedicated spacious training rooms. These training have groomed my professional personality, and I thank you Rogers for this.

    Cons

    I resigned properly for a personal reason and wished Rogers managers would have welcomed me rejoining back. I tried to rejoin ten months after my resignation, but managers emailed back saying "the only way to potentially rejoin the company is to complete the application process over rogers.com", which meant I will not be able to get my seniority back. I think Rogers management should have leverage considering their experienced, well trained, full-time returning employees within one year time period.

    Advice to Management

    I think Rogers management should have leverage considering their experienced, well trained, full-time returning employees within one year time period.


  2. "Project Manager"

    Star Star Star Star Star
    Former Employee - Project Manager in North Toronto, ON (Canada)
    Former Employee - Project Manager in North Toronto, ON (Canada)

    I worked at Rogers Communications full-time (More than 8 years)

    Pros

    very diverse and shared space work environment help achieve project objective quickly.

    Cons

    Sometimes employees input wouldn't get noticed to make recommended changes This is despite making several attempts


  3. "Telecom Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications - Switch Tech in Toronto, ON (Canada)
    Former Employee - Telecommunications - Switch Tech in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good working environment, good benefits, good shares plan.

    Cons

    Job in-security due to technological changes.

    Advice to Management

    NA


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  5. "Great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Markham, ON (Canada)
    Former Employee - IT Specialist in Markham, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rogers Communications part-time (More than a year)

    Pros

    Nice people

    Awsome staff

    Great service

    Good quality

    Loved it

    So good
    You rock

    World recommend

    Amazing

    Super

    Love it

    Cons

    No cons so great if there was one I would love to hear it since I can't think.of any I guess you can say one con is that it's hard to find a con


  6. "Calm place for unhurried work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Platform Specialist in Brampton, ON (Canada)
    Current Employee - Platform Specialist in Brampton, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rogers Communications full-time (Less than a year)

    Pros

    Big company, a lot of used technologies and devices/vendors. Ability to know something new. Friendly teams, always client-oriented. So many professionals.

    Cons

    Huge amount of rules and policies. Very slow processes of internal agreement and approvement.

    Advice to Management

    Simplify the processes. Use vendors support and recommendations.


  7. "Financial Inbound Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial/Inbound Representative in Toronto, ON (Canada)
    Former Employee - Financial/Inbound Representative in Toronto, ON (Canada)

    I worked at Rogers Communications (More than a year)

    Pros

    Great team work and great training

    Cons

    Not so good Management and payment very low

    Advice to Management

    improve communication with staff


  8. "Management Refresh is Required"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Brampton, ON (Canada)
    Former Contractor - Anonymous Contractor in Brampton, ON (Canada)
    Positive Outlook
    Approves of CEO

    I worked at Rogers Communications as a contractor (More than a year)

    Pros

    Communication from Top Senior Executives to Employees are good.

    Cons

    Systems & Process are severely outdated and lack integration which brings about many inefficiencies with Getting things done.

    Advice to Management

    Kaizen across the company to streamline operations involve everyone. Adopt Bottom-up Management Approach rather top down.


  9. "Repetitive but enjoyable."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Oakville, ON (Canada)
    Current Employee - Retail Sales Associate in Oakville, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than a year)

    Pros

    Great discount on services. Usually a pretty outgoing but relaxed environment where you can spend good time building rapport with customers.

    Cons

    Pay is good when there is customers, like any commission based job. Could be good if they upped the pay and had a monthly bonus based on performance overall. Employee line for services is AWFUL!

    Advice to Management

    Host some events. Retail is the face of the company and it's based on their sales how company does. Retail is not given many incentives aside from their commission. Do more with Red Box Rewards to have them trying to sell what corporate wants.


  10. "Tier 2 wireless tech support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier II Wireless Tech Support in Don Mills, ON (Canada)
    Former Employee - Tier II Wireless Tech Support in Don Mills, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications (More than 10 years)

    Pros

    Very innovative company offering cutting edge technology. Willing to invest in order to offer good quality material.

    Cons

    Limited upwards advancement in many departments

    Advice to Management

    Should learn to appreciate and keep talent even if a little bit costly.


  11. "Over 10 years..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    No opinion of CEO

    I worked at Rogers Communications full-time (More than 10 years)

    Pros

    great people, stock options, gym in the building, employee discount

    Cons

    LOTS of politics, blatant favouritism , easy to get pigeon holed, not many women in management. once you reach a certain level it is all about who you know not what you know. a lot of teams expect you to be on call 24/7 with little given in return for that amount of dedication

    Advice to Management

    management varies from team to team, but most senior leadership is so far removed that they have no idea what is going on at the working level. if you are not one of the "chosen ones" you will get limited support and career development/opportunities.


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