Rogers Communications Reviews in Vancouver, BC | Glassdoor

Rogers Communications Vancouver Reviews

Updated May 27, 2017
58 reviews

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Vancouver, BC, Canada Area (Canada)

3.3
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Rogers Communications President and CEO Joe Natale
Joe Natale
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58 Employee Reviews

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Pros
Cons
  • Scheduling work life balance needs improving (in 70 reviews)

  • No Work Life balance, especially when projects have to work with off-shore staffs (in 21 reviews)

More Pros and Cons

  1. "Awesome company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Vancouver, BC (Canada)
    Current Employee - Account Executive in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Rogers treats you well, great company to work for. stocks are a huge bonus and great room for promotion

    Cons

    I had a bad experience with my first senior manager.


  2. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Vancouver, BC (Canada)
    Current Employee - Sales Representative in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rogers Communications part-time (More than a year)

    Pros

    Very laid back and easy going environment
    Flexible managers

    Cons

    A bit low paying compared to others

    Advice to Management

    Hard to leverage sales when there are other sometimes clearly more competitive offers


  3. "hard work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Burnaby, BC (Canada)
    Former Employee - Call Center Representative in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Rogers Communications (More than 3 years)

    Pros

    awesome customers to deal with

    Cons

    minimum wage is given and hard work for little pay


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  5. "Good company, very corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than 3 years)

    Pros

    Management style is top down, but they encourage input.
    Their shared investment plan is really good. Benefits are average for a large company and the vacation time is average.

    Cons

    Very corporate, and you need to follow the system every step of the way. It's best to wave the flag and be happy to be part of the Rogers Family.

    Advice to Management

    You say you value employee input and when they come to you, you should listen. I understand if you don't act on everything, but time and time again many employees spoke up about problem employee/s that are negative and extremely difficult to work with. You said you're looking into it. Never got a status update, you just wanted it to be forgotten.


  6. "Retail Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Representative (Retail) in Burnaby, BC (Canada)
    Current Employee - Sales Representative (Retail) in Burnaby, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rogers Communications (More than 8 years)

    Pros

    Great benefits and work environment

    Cons

    Difficult to move up in the region due to most opportunities are only available in Toronto.


  7. "Customer Service Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Burnaby, BC (Canada)
    Former Employee - Customer Service Agent in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Rogers Communications (More than 3 years)

    Pros

    Pay was relatively ok, definitely above minimum wage

    Cons

    -Stressful environment
    -Management don't listen to employees nor do they truly care about their well being.
    -Assistance is really not provided, management, floor support would rather you transfer difficult calls to CET then to take it and resolve the customers issues.

    Advice to Management

    Management should increase their training on all areas, especially product knowledge as they tend to rely heavy on subordinates rather than knowing the products present.


  8. "on leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coquitlam, BC (Canada)
    Current Employee - Anonymous Employee in Coquitlam, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rogers Communications full-time (More than 10 years)

    Pros

    had some great benefits when I first worked for the company

    Cons

    benefits have been cut, cut ,cut, prescriptions almost not covered, dental barley, each year more
    cuts to almost non existent for huge company sad, sad sad

    Advice to Management

    huge salaries to upper management but no cares to hard working staff who are the back bone of
    this company should reconsider benefits package to be much more fair.


  9. "store sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Burnaby, BC (Canada)
    Former Employee - Sales Representative in Burnaby, BC (Canada)

    I worked at Rogers Communications part-time (Less than a year)

    Pros

    -flexible
    -fun
    -get to play with new technologies and meet interesting customers

    Cons

    -very very poor communication between store front sales team and call center
    -management was average


  10. "sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Vancouver, BC (Canada)
    Current Employee - Sales Representative in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    phone deals and perks, good commission if you can upsell , and good deal on phone plan at 50% off

    Cons

    repetitive, not much growth, job gets boring

    Advice to Management

    introduce more advancement options

    Rogers Communications Response

    Oct 6, 2016 – Human Resources

    Thanks for your comments. Now, more than ever Rogers employees have ample opportunity to move jobs within the company. Talk with your manager about training and development programs available to you ... More


  11. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Sales Representative in Vancouver, BC (Canada)
    Former Employee - Media Sales Representative in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than 3 years)

    Pros

    People who aren't in management

    Cons

    There is ZERO communication at this company. Ironic for a communications company. They promise you the world and give you headache and old school work day bs.

    Advice to Management

    The sun doesn't shine out of the arse of Toronto and centralizing across the country is short sighted. Hire people who actually know what they are doing.


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