Romano's Macaroni Grill Hostess Reviews | Glassdoor

Romano's Macaroni Grill Hostess Reviews

Updated June 19, 2017
20 reviews

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3.1
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Employee Reviews

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Pros
  • good food, good people, good money for the location (in 31 reviews)

  • Flexible hours for college students (in 9 reviews)

Cons
  • Upper management and corporate office is very dysfunctional (in 11 reviews)

  • You are always on your feet, you may work some holidays, sometimes working long hours (in 9 reviews)

More Pros and Cons

  1. "Waitress"

    StarStarStarStarStar
    Former Employee - Waitress/Hostess in Cape Canaveral, FL
    Former Employee - Waitress/Hostess in Cape Canaveral, FL
    Recommends

    I worked at Romano's Macaroni Grill part-time (Less than a year)

    Pros

    Co-workers participate in team work. Great tips if you know how to take care of people. Clean work environment and great food. Management ensures that employees are being efficient or they will have corrective action. As long as you have a good work ethic, you can make great money.

    Cons

    I honestly don't have any downsides of working for Macaroni Grill. Of course, there will be times that you are unhappy with guest tips or if a coworker is being lazy but these situations are rare.


  2. "A good start to my restaurant experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Hostess
    Former Employee - Lead Hostess
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time (More than a year)

    Pros

    Fun coworkers, good food, gave me a good foundation to learn how to work in a restaurant as a hostess and the management gave me advancement opportunities.

    Cons

    Management didn't respect/trust the waitstaff so the environment could be contentious. Corporate was always trying new things (specials, deals, serving concepts) in an effort to make more money, which made it difficult on all of the staff to keep up.

    Advice to Management

    Respect your staff to make it a better environment.

  3. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Orlando, FL
    Current Employee - Hostess in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Romano's Macaroni Grill part-time (Less than a year)

    Pros

    It's a nice team to work with

    Cons

    The guests can be rude sometimes

    Advice to Management

    Nothing


  4. "Host/Hostess"

    StarStarStarStarStar
    Current Employee - Host/Hostess in Arlington, TX
    Current Employee - Host/Hostess in Arlington, TX
    Recommends

    I have been working at Romano's Macaroni Grill part-time (Less than a year)

    Pros

    It doesn't get too busy on the weekdays, so it's pretty chill. On the weekend nights it gets pretty busy so you're not bored. If you're in high school/college during the day it's pretty good.

    Cons

    On the weekday nights it can get SUPER boring. The only thing you have to do when it's super slow is buss tables or get your closing duties out of the way. You catch crap from the servers a lot so if you don't take criticism well then it might not be the job for you.


  5. "Sexually Harassed and My Boss Made It Worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess/Server in Fort Worth, TX
    Former Employee - Hostess/Server in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good tips
    friendly coworkers
    location is almost always busy

    Cons

    scheduled more than you are supposed to work
    not student/mom/life friendly
    management looks down on all staff

    Advice to Management

    I went to my boss telling her I was being sexually harassed by another employee and asked if on the next schedule I could at the least not be scheduled with him. She adamantly told me she understood and how sorry she was while telling me how awful the whole situation was. When the next schedule came out, we worked every single shift together, when I told her I had a problem with it she informed me she needed to "see the harassment before changing anything." I quit right then and there.


  6. "Good workplace but management could be better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Altamonte Springs, FL
    Former Employee - Hostess in Altamonte Springs, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time (More than 3 years)

    Pros

    I enjoyed the people who I worked with, and enjoyed the ease of my job. I like that they recognized hard work and offered promotions because of that.

    Cons

    The management wasn't always on the same page, and although they would recognize hard work, they had trouble rewarding it via raises.

    Advice to Management

    Keep an eye on your great employees and make sure they're properly compensated so they don't start looking elsewhere.


  7. "Pretty Cool Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Server/Hostess
    Current Employee - Server/Hostess
    Recommends
    Positive Outlook

    I have been working at Romano's Macaroni Grill part-time (Less than a year)

    Pros

    I make a lot of money everyday! It gets pretty slow whenever it's nice outside but when it hits the fall and winter we get PACKED! It's a great place to start at.

    Cons

    Express lunch can be very tiring when you're by yourself.

    Advice to Management

    Add more people on express lunch.

  8. "Good experience as Hostess"

    StarStarStarStarStar
    Current Employee - Hostess in Alexandria, VA
    Current Employee - Hostess in Alexandria, VA
    Doesn't Recommend
    Negative Outlook

    I have been working at Romano's Macaroni Grill (Less than a year)

    Pros

    Get to meet and great most of the time

    Cons

    management can be rude sometimes


  9. "Good for food service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Birmingham, AL
    Former Employee - Hostess in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time (More than a year)

    Pros

    Good colleagues. Fairly good management, though turnover was high. Training was decent- though not extensive enough.

    Cons

    It is food service. Customers can be difficult. Occasionally too many people would be left on the floor making it frustrating for all and impossible to make any money as a server


  10. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in San Mateo, CA
    Former Employee - Hostess in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time (More than a year)

    Pros

    Good people, atmosphere, good days made for a relaxing and enjoyable work experience

    Cons

    Stressful days made it difficult to deal with certain employees, Management wasn't always on the same page, high turnover for managers when I was there.