Romano's Macaroni Grill Reviews | Glassdoor

Romano's Macaroni Grill Reviews

Updated November 7, 2018
377 reviews

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3.1
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John Gilbert
31 Ratings

377 Employee Reviews

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Pros
  • "Good food, easy to adjust schedule" (in 32 reviews)

  • "Can be a great place to work but unfortunately the conspiracy outweigh the pros" (in 11 reviews)

Cons
  • "Company is headed in a downward spiral to many upper management much managing been counters not understanding the business" (in 13 reviews)

  • "Long hours (15 plus) - no support from corporate or area director - running a restaurant with only 2 managers for over 4 months" (in 10 reviews)

More Pros and Cons

  1. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager
    Current Employee - Service Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Romano's Macaroni Grill full-time (Less than a year)

    Pros

    Good starting salary and enjoyable environment

    Cons

    More frequent bonuses and raises for performance

    Advice to Management

    Be more supportive and coach more than dwell on the negatives


  2. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Romano's Macaroni Grill part-time

    Pros

    Good family feel for the customers

    Cons

    Company is a mess.

    Advice to Management

    Hire actual trained managers

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Romano's Macaroni Grill part-time

    Pros

    - easy money to be made

    Cons

    - late nights sometimes but not always


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Romano's Macaroni Grill full-time

    Pros

    First Manager job was a great opportunity to mature and grow and establish value for future endeavors.

    Cons

    - Too many hours. I worked on team member schedules on days off.
    -Company was not doing well as a whole.
    -No positive work culture

    Advice to Management

    - Take care more of your Management teams to have greater success.


  5. "Well organized, good money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Huntsville, AL
    Former Employee - Server in Huntsville, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time (Less than a year)

    Pros

    Well known name keeps customers coming in. Well organized and easy for a good employee to transfer between stores if needed. Less side work compared to some other restaurants

    Cons

    Typical restaurant complaints, nothing specific to this chain that makes it any worse. The daily working experience will depend mostly on the individuals at each store.

    Advice to Management

    Consider using “shift leads” in front of house more often - an extra $0.50-1.00 more per hour or free shift meals to an experienced server can help keep things running smoothly when all actual managers are busy during rush.


  6. "Holidays = Busy = More Tips"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Romano's Macaroni Grill part-time

    Pros

    It is always busy on weekends.

    Cons

    Can be understaffed at times when not expected to be busy.


  7. "Bartender Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Romano's Macaroni Grill full-time

    Pros

    Schedule flexibility.
    Good money, but hard work.

    Cons

    Not much advancement opportunities.
    A lot of restaurants closing down.

  8. "No Loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good cash tips. Extensive training. Cool coworkers

    Cons

    Shut down our location with no notice. Many of us were offered a "transfer" but those locations were 30+ miles away.

    Advice to Management

    Care more about employees lives


  9. "Good people/ Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Hostess in Portland, OR
    Former Employee - Host/Hostess in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time (Less than a year)

    Pros

    Great GM and front of house manager. Decent tips. Good sense of community.

    Cons

    Very corporate as expected down to every detail.


  10. "Awful company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Grand Rapids, MI
    Former Employee - Server in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Romano's Macaroni Grill (More than 3 years)

    Pros

    They used to care about their employees and guests.

    Cons

    They will shut a store down without informing anyone but the management in advance.


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