Romano's Macaroni Grill Reviews | Glassdoor

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Romano's Macaroni Grill Reviews

Updated February 14, 2018
347 reviews

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3.0
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John Gilbert
20 Ratings

347 Employee Reviews

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Pros
  • good food, good people, good money for the location (in 31 reviews)

  • Can be a great place to work but unfortunately the conspiracy outweigh the pros (in 10 reviews)

Cons
  • Upper management and corporate office is very dysfunctional (in 12 reviews)

  • You are always on your feet, you may work some holidays, sometimes working long hours (in 10 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Nashville, TN
    Current Employee - Server in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Romano's Macaroni Grill full-time (More than 5 years)

    Pros

    Great dining atmosphere
    Excellent coworkers
    Friendly environment

    Cons

    Tips are good for the most part but sometimes they might less than expected

    Advice to Management

    Great management team
    Very flexible on schedule
    Supportive
    Attentive


  2. "Area Director"

    StarStarStarStarStar
    Former Employee - Area Director
    Former Employee - Area Director

    I worked at Romano's Macaroni Grill (More than 5 years)

    Pros

    Great History and Culture. Fun

    Cons

    Going away from scratch kitchens

    Advice to Management

    None

  3. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Romano's Macaroni Grill part-time

    Pros

    Great Staff, good start of pay, easy menu, good people

    Cons

    weird hours, inconstant scheduled overall


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Las Vegas, NV
    Former Employee - Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Romano's Macaroni Grill full-time (More than 5 years)

    Pros

    Good training program they also have good food and great customers. Not open 24 hours and slow bar so you don't have to deal with a lot of drunks

    Cons

    Ever changing management. Upper management micromanage. Financial instability unattainable bonus program lack of communication and support. Also there is no sense of loyalty

    Advice to Management

    Management should listen to their employees more. More communication upper management seems like they do not care about employees and are viewed as expendable


  5. "Great Place to Work, If Management is Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Corona, CA
    Former Employee - Host in Corona, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time

    Pros

    • Great tip share
    • Self scheduling shifts
    • Friendly atmosphere

    Cons

    • Shift scheduling left unsupervised (Attempted shift switches with other employees left me working two shifts when they didn't pick the other one up)
    • Unprofessional management
    • Left to do unattended duties that belonged to other employees


  6. "Underpaid for the work that is required"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Culinary Manager in Spring, TX
    Current Employee - Culinary Manager in Spring, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Company is on the uptrend, showing profit for the first time in 14 years. Quality food. Upgraded to modern technology to increase productivity.

    Cons

    Not enough managers for each store . Pay is lower then the average. Old buildings. Low budget for repair R&M.

    Advice to Management

    Get as much as you can up front. Raises do not come often


  7. "Fun place to work ."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Romano's Macaroni Grill part-time

    Pros

    Staff and management are very energetic and easy to communicate with and act as a team.

    Cons

    Will have to work on holidays.

    Advice to Management

    none

  8. "Hostess"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The overall experience was great. We were all like a big family.

    Cons

    Communication. Communication was an issue, but we managed through.


  9. "Shift manager / Bartender / Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Romano's Macaroni Grill full-time (More than 8 years)

    Pros

    great place to work family friendly , close no later than 11 pm great location amazing management

    Cons

    remodel the store and update equipment , we need commercials for more business and recognition with the area


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Silver Spring, MD
    Former Employee - Server in Silver Spring, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Romano's Macaroni Grill part-time (More than a year)

    Pros

    Overall a fast-paced fun learning environment .

    Cons

    Management was very verbally disrespectful to other managers and their team. Customer service skills training should be on a month to month basis not only during prior meeting hire. Management did not respect employees . They were verbally disrespectful towards other employees and sometimes guests.

    Advice to Management

    Train staff on a month-to-month basis. Implement some in-house customer service and dining training to gain maximum benefits from profits.


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