Romano's Macaroni Grill Reviews | Glassdoor

Romano's Macaroni Grill Reviews

Updated August 14, 2018
367 reviews

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3.0
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John Gilbert
28 Ratings

367 Employee Reviews

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Pros
  • "Good food, easy to adjust schedule" (in 32 reviews)

  • "Great co-workers and great food" (in 11 reviews)

Cons
  • "Company is headed in a downward spiral to many upper management much managing been counters not understanding the business" (in 13 reviews)

  • "Long hours (15 plus) - no support from corporate or area director - running a restaurant with only 2 managers for over 4 months" (in 10 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    Former Employee - Server
    Former Employee - Server

    I worked at Romano's Macaroni Grill part-time (More than a year)

    Pros

    Great Place To Work Part Time

    Cons

    Only Part Time Work Year


  2. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager
    Current Employee - Service Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Romano's Macaroni Grill full-time (Less than a year)

    Pros

    Good starting salary and enjoyable environment

    Cons

    More frequent bonuses and raises for performance

    Advice to Management

    Be more supportive and coach more than dwell on the negatives

  3. "Shift Supervisor/ Bartender/ Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend

    I worked at Romano's Macaroni Grill full-time (Less than a year)

    Pros

    Relaxed atmosphere. Room for growth.

    Cons

    Closed restaurant without any warning. When applying for unemployment they stated that I was fired.


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Anaheim Hills, CA
    Former Employee - Server in Anaheim Hills, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time (More than a year)

    Pros

    Fun place for college students to work at. There are a lot of fun personalities and management is very flexible with your school schedule.

    Cons

    A bit unorganized at times. The Restaurant was constantly cycling through new managers and was often unstocked.


  5. "Fun to work for a while"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Corona, CA
    Former Employee - Server/Waiter in Corona, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time (More than 8 years)

    Pros

    Delicious food, good money-per-table potential

    Cons

    Terribly greedy upper management. Constantly making cost cuts and degrading working conditions

    Advice to Management

    Value the customer more than the bottom line, and they will return


  6. "Could Thrive Under Better Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Ann Arbor, MI
    Former Employee - Server in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Romano's Macaroni Grill part-time (Less than a year)

    Pros

    Fun coworkers, great food, flexible scheduling.

    Cons

    Managers wouldn't schedule accordingly to benefit more valuable members of the team. It was also very unorganized and keeping up with side work was not enforced.

    Advice to Management

    Stop focusing on hiring a million new people and make things better for your current employees.


  7. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Romano's Macaroni Grill full-time (More than 8 years)

    Pros

    Full of traditions and great quality ingredients, great food

    Cons

    Expectations are out of this world, no quality of life, you are expected to work 14 to 16 hours a day, you have to work on your days off from home due to high demand of excel reports that need to be filled out/conference calls, webinars etc., always short managers

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Stockton, CA
    Current Employee - Manager in Stockton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Romano's Macaroni Grill full-time (Less than a year)

    Pros

    Great District Manager who is helpful.

    Cons

    Not enough support. Need more help.


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Romano's Macaroni Grill part-time (More than a year)

    Pros

    Fun work enviroment, fast paced

    Cons

    No room for progression, pay was ok


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burbank, CA
    Former Employee - Anonymous Employee in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Romano's Macaroni Grill part-time

    Pros

    Good food, easy to adjust schedule

    Cons

    Tons of side work and if you weren’t a trainer you got terrible sections. Burbank location is no longer there.


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