Room & Board Reviews | Glassdoor

Room & Board Reviews

Updated March 13, 2019
104 reviews

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3.8
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Room & Board Chairman/CEO John D. Gabbert
John D. Gabbert
69 Ratings

Employee Reviews

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Pros
  • "Vacation pay and benefits are generous" (in 5 reviews)

  • "Respectful environment & Great benefits" (in 7 reviews)

Cons
  • "Store employees don’t get the work/ life balance offered to Central office employees" (in 9 reviews)

  • "The leadership team works hard to empower each of the Design Associates, who have a lot of autonomy" (in 3 reviews)

More Pros and Cons

  1. Helpful (5)

    "Wonderful place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Golden Valley, MN
    Former Employee - Software Engineer in Golden Valley, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Room & Board full-time (More than 10 years)

    Pros

    I worked at Room & Board for over 10 years! That alone says something. I felt that my opportunities to grow and experiment were many. The companies vision is excellent and has been steadfast over time.

    The development team is a great crew to work with.

    Cons

    Not much of anything. It took an extraordinary opportunity for me to leave.


  2. "Outlet: Good Part-Time Gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Weekend Sales Associate - Outlet in Golden Valley, MN
    Former Employee - Weekend Sales Associate - Outlet in Golden Valley, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Room & Board part-time (More than 3 years)

    Pros

    Easy and prompt monthly scheduling.
    First dibs on Outlet products.
    Employee discount on full-price items.
    Nice building amenities (connected to corporate headquarters).

    Cons

    No options for growth within the Outlet.
    A lot of turnover.

  3. Helpful (4)

    "Decent benefits...but beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Associate in Oak Brook, IL
    Current Employee - Delivery Associate in Oak Brook, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Room & Board full-time (More than 3 years)

    Pros

    The benefits that the company offers are pretty decent. That is all.

    Cons

    Where to begin. The management lacks integrity and a strong sense of communication. In order to keep your job, you must stay in line. The leadership team basically sits at their desks and barks commands at their employees. The Oak Brook location had many tenured employees and now it’s a revolving door. Guys who work there in other departments walk around angry and disgruntled because they are forced to go out and deliver, due to short staffing and poor communication. One minute you’re a repair staff, the next you’re out delivering peoples furniture. If you say no or are uncomfortable with what’s being asked, they will fire you and make up a reason.

    Advice to Management

    Get new management. The “leaders” are a bunch of lazy bureaucrats that would never get hired anywhere else.

    Room & Board Response

    Feb 21, 2019 – Manager

    Thank you for sharing this feedback. We’re proud of how long many of our staff members stay on our team in Oak Brook and many of our other locations across the country. We know some turnover is... More


  4. "Great Place to Work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good Work Environment, Friendly Staff

    Cons

    Lack of Flexibility in Schedule


  5. Helpful (4)

    "Room and Board"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Room & Board full-time (More than 10 years)

    Pros

    Great product and guiding principles. Work is done in a way that supports their principles. Good benefits. Central office employees have many perks.

    Cons

    HR only works with management, doesn’t seem to care about those in lesser roles. Employees can be clickish, especially at the central office. Store employees don’t get the work/ life balance offered to Central office employees.

    Room & Board Response

    Mar 22, 2018 – Manager

    Thank you for your 10 years of service with Room & Board. We love that so many of our staff members call Room & Board home for many years and are happy to hear you had a long career with us. One of... More


  6. Helpful (2)

    "Outlet drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Weekend Associate- Outlet
    Former Employee - Weekend Associate- Outlet
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Room & Board part-time (More than a year)

    Pros

    Access to outlet product before anyone else, discount on the full price merchandise.

    Cons

    High turnover, lots of drama that the manager promotes and encourages.

    Advice to Management

    You need to refresh the management. The drama that is occurring on the floor is being overlooked even when the associates are bringing it to the managers attention.

    Room & Board Response

    Mar 29, 2018 – Manager

    We’re sorry to hear you don’t recommend Room & Board Outlet as a place to work. We expect that our staff members feel empowered to manage their work and collaborate effectively with peers in all of... More


  7. Helpful (3)

    "Great pay, enjoyable work environment. Managers try to make the day smoother for everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Associate in Chicago, IL
    Current Employee - Delivery Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Room & Board full-time (More than 3 years)

    Pros

    Pay and benefits exceed the industry standard. Co-workers really strive to help each other out on the job. Equipment is new, and the company provides uniforms etc. Drivers are salaried employees, with OT.
    Trucks are new, all automatic. No need to worry about driving a manual transmission. Room & Board does a good job of scheduling maintenance to make sure trucks are running well.
    Three weeks of vacation and insurance benefits from day 1 are a nice perk. Strong 401k match and a new profit sharing program insure that all employees have an opportunity to prepare for the future.

    Cons

    The work can be hard some days. Lots of heavy lifting involved in all types of weather. Colder days aren’t fun.
    Not much movement within the company.

    Room & Board Response

    Jan 8, 2018 – Manager

    We appreciate you taking the time to share your thoughts about the things we do well. Thank you for your work as a Delivery Associate, providing great experiences for our customers. We know your... More

  8. "Warehouse Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincolnton, NC
    Current Employee - Anonymous Employee in Lincolnton, NC

    I have been working at Room & Board full-time (Less than a year)

    Pros

    Great company with great benefits and pay

    Cons

    The D.C is way under staffed and very stressful

    Room & Board Response

    Nov 13, 2017 – Manager

    Thank you for acknowledging that Room & Board is a great company and that you feel you are well compensated. We agree that our North Carolina Warehouse is currently understaffed. We are actively... More


  9. "Customer Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Room & Board full-time (More than 5 years)

    Pros

    The business is wonderful. The people are amazing to work with!

    Cons

    I wish the health benefits were a little better.

    Room & Board Response

    Nov 13, 2017 – Manager

    We are glad to hear that you are enjoying working at Room & Board. We put a lot of consideration into our health care plans. In 2018 we project that the company will cover about 83% of the cost... More


  10. Helpful (1)

    "Strength in their Guiding Principles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Golden Valley, MN
    Current Employee - Talent Acquisition Manager in Golden Valley, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Room & Board full-time (Less than a year)

    Pros

    Truly grounded in principles that extend to each and every location - retail, delivery/distribution centers and central office - unlike anywhere I've worked before. Staff are happy, connected and love their work.

    Cons

    They know their core business and stick to it, so for some it may not be broad enough.

    Advice to Management

    Keep grounded as you continue to grow.