Roots Canada Reviews | Glassdoor

Roots Canada Reviews

Updated October 18, 2017
147 reviews

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3.3
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Michael Budman and Don Green
67 Ratings

147 Employee Reviews

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Pros
Cons
  • incentives low, no commission for reaching sales goals (in 10 reviews)

  • hard to move laterally within the company (in 5 reviews)

More Pros and Cons

  1. "Worked in one of the U.S Stores. Managers were as flexible as possible with scheduling."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Store Associate
    Former Employee - Store Associate

    I worked at Roots Canada part-time (More than a year)

    Pros

    Small store, easy to keep organized. Quality merchandise.

    Cons

    Not a big sense of company culture outside the in-store staff.

    Advice to Management

    Be market appropriate. The styles we sold in our store weren't always season or weather appropriate. Also, there wasn't much awareness of the brand in the U.S, so invest in marketing beyond Canada.


  2. "Key Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder
    Former Employee - Keyholder
    Approves of CEO

    I worked at Roots Canada full-time (More than a year)

    Pros

    The discount is very rewarding if you are a fan of quality leather bags and leather shoes. Most leather products are made in Canada, which ensures high quality and satisfaction for consumers. There is extreme brand loyalty, which makes meeting sales goals much easier. There are no sales quotas, just goals, which are rewarded when met. There are often weekly incentive programs occurring with generous rewards.

    Cons

    The quality of their clothing has deteriorated a bit, as they began outsourcing their clothing production in recent years. Long-time consumers recognize this deterioration and are very vocal about their distaste.

    One of the CEOs is a bit difficult to please. Most employees are terrified of him. The other is quite pleasant. Good cop, bad cop type situation.

  3. "Working at roots"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company to work for
    Great people

    Cons

    Sales goals are high throughout the year


  4. "Part time salespersons at Roots London 2014-2015"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Salesperson in London, ON (Canada)
    Former Employee - Retail Salesperson in London, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Roots Canada part-time (More than a year)

    Pros

    Significant discount on Roots merchandise

    Cons

    apathetic managing staff
    little upwards potential (most staff were either new, or had been in the same position for years)


  5. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Roots Canada part-time

    Pros

    Great discount 50% off, good management

    Cons

    lots of folding, almost everything in the store is folded :(


  6. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Toronto, ON (Canada)
    Current Employee - Team Leader in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Roots Canada part-time (More than a year)

    Pros

    Perfect environment for those who love Canada and woodsy looks.

    Head office staff is understanding and compassionate. District manager is exceptional.

    Cons

    Required to be dressed entirely in current season, but discount is only 50%, so it gets expensive. (an outfit is about $100 with the discount, and working every day you'll need more than one!)

    Low pay for management positions with high expectations and accountability. Many staff with minimal hours.

    On calls and shift extensions with schedules sent out last minute (Two days before the week starts)

    Advice to Management

    Be more compassionate to the work life balance or compensate accordingly.


  7. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Roots Canada full-time

    Pros

    -Depending on your manager, flexible schedule
    -

    Cons

    -They expect overtime (without pay)
    -Company does not invest into the store hours
    -Does not promote from within (at the office)
    -Shipment schedule made no sense

    Advice to Management

    Invest into your team, you`ll get people who want to work more!

  8. "Visual Merchandising Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Roots Canada full-time

    Pros

    Good working space
    Health insurance
    Bonus per month, if you reach the sales goal

    Cons

    To much time standing on your feet


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Roots Canada part-time

    Pros

    good introductory job into retail

    Cons

    incentives low, no commission for reaching sales goals


  10. "Laid back company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Roots Canada full-time

    Pros

    Laid back and you get to wear sweatpants to work!

    Cons

    Toronto stores get too much attention and not enough in other locations


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