Rosen Hotels and Resorts Reviews in Orlando, FL | Glassdoor

Rosen Hotels and Resorts Orlando Reviews

33 reviews

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Orlando, FL Area

3.6
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Harris Rosen
25 Ratings

33 Employee Reviews

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  1. "Great overall company"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Architectural Intern in Orlando, FL
    Former Employee - Architectural Intern in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rosen Hotels and Resorts part-time (More than a year)

    Pros

    Great environment; family-owned and run; very professional. They know what they're doing. They are not a national chain - they only have a handful of properties in Orlando and I think that way they focus more on their great properties here and have a closer tie to all of them.

    Cons

    I did not have a typical position here so I don't feel qualified to assess, but it seemed that everyone really enjoyed working here.


  2. "Great company, horrible management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Orlando, FL
    Former Employee - Front Desk Agent in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rosen Hotels and Resorts full-time (More than a year)

    Pros

    Amazing company benefits (health insurance), discounts at other Rosen hotels and getting paid weekly. Guest interface was never too bad.

    Cons

    Favoritism plays a big role, they'll work you hard during the holidays. The hours you work do jump, from working until 11PM to coming in the next day at 7AM.

    Advice to Management

    Make your employees happy before the customers.

  3. "Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Orlando, FL
    Former Employee - Security Officer in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Rosen Hotels and Resorts full-time (More than 3 years)

    Pros

    The benefits are awesome. Vision, medical, dental, 401k. And they have their own medical center. Some of the staff are nice

    Cons

    Racist Managers, overnight security manager does nothing and blames everyone else. The people are two faced. The pay is horrible

    Advice to Management

    You don't get a raise for getting your coworkers fired.


  4. "Convention Services Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Convention Services Administrative in Orlando, FL
    Former Employee - Convention Services Administrative in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rosen Hotels and Resorts full-time

    Pros

    Great company culture, supportive with you career growth, great benefits, and family friendly.

    Cons

    None, great company to work for and gain experience!


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Orlando, FL
    Current Employee - Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rosen Hotels and Resorts full-time (More than a year)

    Pros

    great benefits for associates. company has its own medical center.

    Cons

    pay lags far behind the competition in the area.


  6. "PBX Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook

    I worked at Rosen Hotels and Resorts full-time (More than 3 years)

    Pros

    Great Benefits Provided for associate & their dependents

    Cons

    Pay is lower than Market average


  7. "Great staff of people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Payables in Orlando, FL
    Current Employee - Accounts Payables in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits
    equal opportunity for advancement

    Cons

    none so far as I can tell

  8. "get your experience and go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Rosen Hotels and Resorts full-time (More than a year)

    Pros

    experience is the only thing you can get out of this company.

    Cons

    Schedule issues, Manager issues too many employees not working if you are not part of a click wont get too far. Pay is below average to competition.

    Advice to Management

    Actually work and check your employees and work areas.


  9. "Awesome place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Head, Rosen Inn International in Orlando, FL
    Former Employee - Department Head, Rosen Inn International in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rosen Hotels and Resorts (More than 3 years)

    Pros

    Everyone worked as a team, work life balance, team was always motivated by Hotel GM, Albert.

    Cons

    Doy not really have any cons to add.

    Advice to Management

    Continue acknowledging team members and rewarding. It is team building and motivating.


  10. "Good start of customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Good people to work with
    -Good place to get customer service experience
    -Good first job

    Cons

    -Upper management can sometimes make things hard for low level employees
    -Guests can be very aggravating sometimes
    -Promotion based on who leaves the company from what positions

    Advice to Management

    Please consider what the front desk employees have to deal with and make decisions after considering their inputs.


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