Rosen Hotels and Resorts Reviews | Glassdoor

Rosen Hotels and Resorts Reviews

Updated January 18, 2017
9 reviews

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4.0
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Harris Rosen
6 Ratings

9 Employee Reviews

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  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Orlando, FL
    Current Employee - Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rosen Hotels and Resorts full-time (More than a year)

    Pros

    great benefits for associates. company has its own medical center.

    Cons

    pay lags far behind the competition in the area.


  2. "PBX Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook

    I worked at Rosen Hotels and Resorts full-time (More than 3 years)

    Pros

    Great Benefits Provided for associate & their dependents

    Cons

    Pay is lower than Market average


  3. "Exc sous chef of Kosher kitchen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kosher Chef in Orlando, FL
    Former Employee - Kosher Chef in Orlando, FL
    Recommends
    Positive Outlook

    I worked at Rosen Hotels and Resorts full-time (Less than a year)

    Pros

    I was treated like family
    It was a pleasure working there

    Cons

    I have no cons , I would have Ike to take an lesser position

    Advice to Management

    Comminucation between the departments could be a little better


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  5. "Security Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employment Engineer, Security Manager in Orlando, FL
    Current Employee - Employment Engineer, Security Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rosen Hotels and Resorts (More than 10 years)

    Pros

    Benefits, the caring for the employees, and his support for when i was deployed.

    Cons

    Our job is to promote within the company, and with skills to match.

    Advice to Management

    Be open minded, the skills from other can make a business stronger.


  6. "Front Desk Agent"

    Star Star Star Star Star
    Former Employee - Service Clerk in Orlando, FL
    Former Employee - Service Clerk in Orlando, FL

    I worked at Rosen Hotels and Resorts (More than 3 years)

    Pros

    Works well with schedule, Room for internal movement within the company

    Cons

    More information needed on benefits


  7. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Technician in Orlando, FL
    Current Employee - IT Technician in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rosen Hotels and Resorts full-time (More than 5 years)

    Pros

    I believe the benefits are fair for the area. Overall everyone around here is very nice, and I do believe Mr. Rosen really does care for his employees

    Cons

    The pay is a little lacking, and the benefits have dropped over the years


  8. "Rosen Shingle Creek"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Orlando, FL
    Former Employee - Front Desk in Orlando, FL
    Recommends
    Approves of CEO

    Pros

    Great size company for advancement.
    7 properties within 30 minutes of each other -- no relocation necessary.
    Many employees have grown with the company so you feel like your a part of a large family.
    Extensive training and communication.
    Your work is rewarded in many ways: There is a Commitment to Excellence Award (monthly?) and you can also become a Service Coach for your department where you are part of a focus group and to bring new ideas to management.

    Cons

    I had to move and Rosen hotels was only in the Orlando area.

    Advice to Management

    Keep it up! I have fond memories of Rosen Hotels.


  9. Helpful (1)

    "GooD Company bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Room Tech in Orlando, FL
    Current Employee - IT Room Tech in Orlando, FL
    Recommends
    Approves of CEO

    Pros

    Health Benefits plus 401k and Educational Benefits

    Cons

    I always thought that a fun experiment would be to tell someone that they only had 45 hours this week to accomplish their work. I bet we would all be surprised by the efficiencies and innovation that would come out of it. The fact that this profession will permit, and even worse, reward those who work such ridiculous hours exposes a fundamental flaw in the collective thinking of the industry. After all, we are not teaching our young staff to find better, more effective ways to do anything. But rather, we are simply showing them how to put their career before their family and personal life. We do not encourage that people take risks, try something new, or go out on a limb. We take the easy, safe route...we just work more. In the process we are rewarding many who are poor managers, poor developers and are stagnant in their own development.

    Advice to Management

    Keep up with training like getting master or MBA also.
    To be the best manager you can be, learn to control your emotions so you can handle the pressure without jumping all over your team every time a mistake occurs. It’s also vital to manage the expectations of your boss so you can minimize the stress placed on you in the first place. Don’t try to reason with your boss when he or she is angry. When your boss is in a good mood, discuss the damage that losing your temper can have on employee morale, retention and productivity. Then when a crisis happens and your boss gets angry, remind him or her about your agreement that if you get angry with your team you will do more harm than good. Do some reading on stress management as well.

    To use your time well, follow the 80-20 rule. Allocate 20 percent of your time to the strategic matters that most interest you and 80 percent to developing, coaching, facilitating and motivating your team. Spend some time every week with each individual team member asking questions and doing a lot of listening. Ask what work they are most and least enjoying, what they would like to do more of or less of, what they would like to learn and what they need from you. Also, importantly, seek their input on work related issues rather than trying to be the person with all the answers. There is no better way of showing people you value them than to ask them for their opinion. Of course you have to listen genuinely and not just go through the motions like a store clerk mechanically telling you to have a great day.


  10. "Front Desk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent
    Former Employee - Front Desk Agent
    Recommends
    Approves of CEO

    Pros

    A lot of room for growth

    Cons

    Not being given an equal opportunity for growth

    Advice to Management

    Give more people the opportunity for promotion



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