Rosetta Stone Reviews | Glassdoor

Rosetta Stone Reviews

Updated April 27, 2017
63 reviews

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John Hass
6 Ratings

63 Employee Reviews

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Pros
  • Rosetta Stone is a great company that offers good managements, work life balance and competitive compensation (in 15 reviews)

  • convenient because I work from home, (in 14 reviews)

Cons
  • The upper management was not as good as they could be at making tough decisions or conflict resolution (in 34 reviews)

  • Ridiculous hours, terrible work-life balance (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Poor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Arlington, VA
    Former Employee - Management in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rosetta Stone full-time (More than a year)

    Pros

    Hard working/smart people. Life-work balance is good depending on department you work for. Friendly team.

    Cons

    Maybe better with new CEO - before new CEO poor decision making, scattered identity of product and vision, non-cohesive executive committee. Almost functions like a start up, focus on bottom line and no investment in employees.


  2. Helpful (5)

    "a marketing company, not an ed tech company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    At a small scale, I worked with some really great folks here. That's what made the experience a bit of a tragedy. My co-workers were positive, energetic, and fun. Unfortunately, they were good people on a rudderless ship.

    Cons

    Faced with the danger of getting its lunch eaten by younger, more innovative startups in the language learning space, Rosetta Stone made a vague stab at modernization in 2013 and promptly aborted that effort in 2014. Management decided that innovation in education or technology was not the course the company would take and resumed allowing the company to be led by sales and marketing, dooming it to the slow death of attempting to squeeze every last drop out of a formerly very successful and innovative product, while neglecting any future.

    As inevitable rounds of sweeping layoffs came, they were done carelessly, seemingly at random. I watched far too many excellent people get cast off without warning, before finally deciding to leave myself.

    This is not a company for engineers, designers, or product developers. It's not a company that values innovation or cares much about its product and its future.


  3. Helpful (4)

    "Steadily declining"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisonburg, VA
    Current Employee - Anonymous Employee in Harrisonburg, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rosetta Stone full-time (More than 5 years)

    Pros

    Coworkers are generally great, unlimited PTO, flexibility in schedule and work environment is very helpful. Some of the management is fantastic.

    Cons

    There used to be so many more pros. The company has made terrible decisions over the last few years in acquisitions leading to a mostly horrible portfolio of products. Rather than fix anything, they continue to lay off anyone who knows how to use it and then push sales to sell a more than sub-par program. As someone who works with K-12 I constantly feel guilty when selling some products to schools because it feels like they are wasting their precious budgetary funds on garbage. Upper management changes plans to combat the stock being in almost constant free-fall and the rest of the employees have to deal with their poor judgment. Laying off an obscene percentage of the workforce just to make ends meet and not having someone competent to see who is actually valuable was in incredibly poor choice. The remaining employees suffer due to the ignorance of upper management.

    Advice to Management

    Find someone who knows what they are doing and put them in charge. It seems quite unlikely thought because most people would be disinterested in jumping off a lifeboat and swimming back to the sinking wreckage of the ship to try to organize.


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  5. Helpful (1)

    "a special place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ashburn, VA
    Current Employee - Anonymous Employee in Ashburn, VA

    I have been working at Rosetta Stone full-time (More than 5 years)

    Pros

    flexibility on work location, some talented colleagues passioned by the mission, still strong brand, interesting projects

    Cons

    too much change management and at times lack of focus. Very aggressive goals - unachievable for most part...lack of HR, talent management support


  6. Helpful (1)

    "High highs and very low lows"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Arlington, VA
    Former Employee - Marketing Manager in Arlington, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Rosetta Stone full-time (More than 5 years)

    Pros

    Flexibility and very laid back atmosphere. Decent pay only if you negotiate. Great location in Arlington. What keeps employees there are their colleagues.

    Cons

    No clear direction. Management does a 180 and changes direction every few months. Company is going downhill and many are trying to get out of there. Several people "in charge" are extremely unprofessional and unethical.


  7. "Great employee talent, horribly mismanaged company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Harrisonburg, VA
    Former Employee - Customer Care Representative in Harrisonburg, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Lots of great, creative coworkers.

    Cons

    Horrible management, very large disconnect between upper management and employees.

    Advice to Management

    Take the time to learn about your product so you aren't completely uninformed.


  8. Helpful (2)

    "People are great, management notsomuch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Arlington, VA
    Former Employee - Director in Arlington, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Rosetta Stone full-time (More than 5 years)

    Pros

    Excellent mission! Excellent people--truly dedicated and good hearted people.

    Cons

    Management is slow to make a decision, if they ever make one, and the products are not being developed at the same pace as the market requires.


  9. Helpful (4)

    "Ungrateful company and Worst IT department ...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support in Arlington, VA
    Current Employee - IT Support in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rosetta Stone (More than 5 years)

    Pros

    Good Brand Recognition, apart from that nothing good to say.

    Cons

    1. Even though they say, consumer business is not their priority, they give stay on bonuses and promotions for people in consumer marketing and layoff all IT department, who worked very hard to save business.

    2. They promote unworthy people to higher positions, who think that they can handle everything.

    3. Worst Healthcare benefits you would ever see.

    4. No investment into employee growth. Just work work and work.

    Advice to Management

    never think that, you can lose an entire team and still make operations work.


  10. Helpful (5)

    "It was fun while it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Harrisonburg, VA
    Former Employee - Project Manager in Harrisonburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rosetta Stone full-time (More than 5 years)

    Pros

    great people. you would be hard pressed to find a more talented, harder working group of people throughout the entire organization. The company believes in flex time, and offers good compensation. Annual bonus' and raises and when they hit a target or milestone, they celebrate.

    Cons

    5 rounds of layoffs in 2 years. lots of good hard working, productive people let go. Morale is low and the company direction really seems to be an afterthought. Product launches are not successful because they refuse to listen to the focus group studies they commission.

    Advice to Management

    I see that Steve is no longer leading the company, hopefully Mr. Hass can turn it around. You have an excellent resource of talent in the people who were let go through no fault of their own. many have moved on to new opportunities but I would hazard a guess that most still believe in the core of the company and still bleed yellow.


  11. Helpful (2)

    "Poor management, lack of direction, and low moral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Rosetta Stone full-time (More than 3 years)

    Pros

    - You will get a lot of experience at Rosetta Stone. Because you're expected to do more with less resources (always), you'll walk away with more experience than the average job.
    - There are some really smart and passionate people here. My co-workers are the reason I'm working here (see cons below).
    - You get experience working with international markets and teams.

    Cons

    - Moral is very low because of yet another round of layoffs and lack of transparency and communication from executives. Even those that are left and still have jobs don't feel the loyalty we once did to our managers and the company. The company is going through an identity crisis that I don't see ending anytime soon with the current management that is in place.
    - People treat each other like crap and you always have to be on the defense. I have never worked at a company where it's been so accepted to treat your coworkers with utter disrespect and maliciousness. You always have to watch your back and be ready to defend your work and decisions. Upper level management also acts this way, and in some ways promotes it to their teams, so working here definitely puts a strain on you emotionally.
    - There are a lot of really bad managers here. People get hired or promoted because they get friendly with executives or talk a big game, but most of them don't actually do anything (except talk and make other people's lives harder) and aren't effective managers. A lot of employees leave because of the negative impact their managers have on their happiness at work.
    - Rosetta Stone doesn't promote the smart and innovative people behind the work that is actually happening. There's still a boys club here and it's hard to break through and move your way up.
    - Pay rate is well below the market and location averages. This is especially hard because with the scare resources employees end up doing more than the job they were hired for.

    Advice to Management

    1. Get your act together and start showing your employees and shareholders that you know what you're doing. Announcing a strategy isn't enough...you actually have to put it into action and be responsible for making sure it happens instead of just making excuses on why it didn't happen (because you can't get your teams organized).

    2. Start promoting people who deserve to be promoted. There is a lot of turnover because the company doesn't value employee contribution (for those that aren't at the exec level) and thinks that everyone can be replaced. A lot of institutional knowledge is lost and a lot of good people leave because they get opportunities to move up and get paid more at other companies.

    3. People management is not for everyone and this needs to be realized. Good employees are leaving because managers are ineffective and employees are being overworked.


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