Rosetta Stone Reviews | Glassdoor

Rosetta Stone Reviews

Updated July 15, 2017
319 reviews

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319 Employee Reviews

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Pros
  • convenient because I work from home, (in 15 reviews)

  • Rosetta Stone is a great company that offers good managements, work life balance and competitive compensation (in 15 reviews)

Cons
  • The upper management was not as good as they could be at making tough decisions or conflict resolution (in 34 reviews)

  • Senior management was only focused on egos and had a difficult time managing people as well as profits (in 13 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Has a great core product and with the addition of Lexia, a great product line. And now with Catalyst, additional focus on corporations.

    Cons

    Has at times made some questionable mid-managerial promotions. Pay scale within the same position across the organization is out of balance.

    Advice to Management

    Don't overlook those who are getting things done.


  2. Helpful (1)

    "Employee of 5 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Specialist in Harrisonburg, VA
    Former Employee - Accounts Receivable Specialist in Harrisonburg, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rosetta Stone full-time (More than 5 years)

    Pros

    This company has a great work life balance. They will reward the entire company with food or a party 1 time a year. Some great coworkers and in some departments it's like family. They promote within first.

    Cons

    Most departments are like high school. If you are not in the in crowd then the work environment is horrible. Company consistently had a huge lay off every year. No one is safe and they will fire you because they want to. Management can either be to easy or strict and treat you like a child. They over work and under pay their employees.

    Advice to Management

    Treat people how you want to be treated and be a leader not a boss.

  3. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company overall. Freedom for new ideas.

    Cons

    Management could use more training on how to coach employees

    Advice to Management

    See above


  4. Helpful (2)

    "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Washington, DC
    Former Employee - Business Development in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at Rosetta Stone (More than a year)

    Pros

    Passionate people. Some sharp execs. Overall good culture.

    Cons

    Victim of public company short-term thinking. Not enough understanding of core product subject matter in company leadership.

    Advice to Management

    Take serious learners seriously if you want a future for the language business.


  5. Helpful (15)

    "Realize that the non-5 star reviews here are the honest ones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rosetta Stone (More than 3 years)

    Pros

    Over my time with Rosetta Stone, I truthfully can say that I was treated very well while working at the company. In the product organization, nearly everyone just worked incredibly well together, with very little conniving activity (with the exception of a few bad apples, but eventually are weeded out because of a poor culture mismatch).

    I was always given much respect by my manager and colleagues and also given the opportunity to change my career path or try something new within the organization on a different team.

    The product org is almost completely distributed, meaning you will certainly be working with a virtual team across the US and India. If you enjoy working from home, the fact that the teams are set up this way will ensure little reason to get into the office unless you choose to for the social aspect. Very few managers are actually located in the same city as they direct reports (speaking for the product organization only).

    The company used to offer some offices, not all, a plethora of snacks and drinks but due the poor financial state of the company, this was discontinued.

    There are a lot of caring people within the product organization and if you are fortunate enough to get one of these people as a manager, you will certainly be in good hands with them at your back. There seemed to be no micromanagement that I ever bore witness to.

    The unlimited PTO is a nice touch to have available, as long as it's not abused obviously. I do suspect this change was made due to the high number of layoffs that occur so the company wouldn't be obligated to pay out vacation time in states where this is a legal obligation.

    Cons

    Realize, that all of these gleaming reviews here with little context saying how great the company is and how it's experiencing growing pains are almost certainly being produced by the HR department. Before you get too involved with a role with interviewing for a role with the company, take a look at the very poor company performance over the past few years. It has only trended down, and while I hope this changes there is little to point that this will happen.

    The truth is that your future is about as uncertain as the direction the company's own. Year after year, they have had massive layoffs, typically laying off hundreds of employees. There is not much you can do to protect yourself either, as they layoff every role from Kiosk workers to developers. Make sure you are keeping an eye out for new jobs around the end of February to mid-March each year, because as certain as there will be a new iPhone each year, Rosetta Stone will be laying off employees.

    The direction that the company decides to pursue has changed countless times over the past few years. Every couple of quarters you will hear about a new "pivot" that the company is deciding to pursue because the previous one isn't working out. While this impact on your complacency with the role you're in would be minimal, it's rather annoying as you will certainly be shifted around from project to project before the products you're building can get to a point of maturity.

    Please note that day-to-day life is not miserable as the people you're working with are a bunch of great people. You won't be unhappy here because of a poor work environment, I just don't believe you will ever get a strong sense of permanency due to the continuously shifting company direction and annual layoffs.

    Also, the pay is not on par with the industry standard; it is much lower which is understandable when there is little profit being made.

    Advice to Management

    You've done irreparable damage to the company morale. For those that remain until the company is acquired or the profit starts flowing in, there will need to be a large campaign to ensure those individuals can build trust again.


  6. Helpful (2)

    "Great Company & Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rosetta Stone full-time (More than a year)

    Pros

    Amazing office environment. I work in Arlington, but have been to Harrisonburg, and have heard great things about Boulder, Seattle and Austin being just as hip and fun! office perks such as corn hole, fooseball, free sodas, bagel Fridays, casual dress (jean every day, not just Friday), and flex hours/unlimited PTO. Great maternity program (12 weeks FULLY PAID), additional sick time. This is the Best Quarter we've had in years, and it was rewarded with 3 additional holidays (Friday before Memorial Day, Labor day and the 4th)! It is amazing that the CEO recognizes and rewards hard work.

    Cons

    Health care could be cheaper, but doable. Lay offs left a sour taste in some employees mouths, but sometimes it has to be done to re-brand/re-grow.

    Advice to Management

    Leadership needs to set a mission and drive that mission, vs. this ever changing point of view.


  7. "Solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Language Coach in Arlington, VA
    Current Employee - Language Coach in Arlington, VA
    Recommends

    I have been working at Rosetta Stone part-time (Less than a year)

    Pros

    Rosetta Stone offers a great opportunity for one to work from home in a unique learning environment. Coaching students from around the world never gets boring and makes every lesson challenging and unique. I love that I can enroll in the 401K program even as a part time employee and get some matching from the company. This is a great perk!

    Cons

    Limited hours and average pay.

  8. Helpful (2)

    "Really enjoy my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisonburg, VA
    Current Employee - Anonymous Employee in Harrisonburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rosetta Stone full-time (More than a year)

    Pros

    Casual work environment (who doesn't love coming to work in jeans everyday?). Great time off policy. Other nice perks - free drinks, bagel fridays, company softball game, etc. Managers are flexible with family obligations, doctors appointments and such. The Harrisonburg offices have merged in the past few months, and I really enjoy seeing people who I normally wouldn't run into!

    Cons

    Company restructuring has left a sour taste in the mouths of current and former employees. However, we are coming off the best Q1 in the past few years. Looks like we are getting on the right track now.

    Advice to Management

    Look to seek advice from the top and bottom of the company.


  9. Helpful (1)

    "Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Arlington, VA
    Former Employee - Management in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rosetta Stone full-time (More than a year)

    Pros

    Hard working/smart people. Life-work balance is good depending on department you work for. Friendly team.

    Cons

    Maybe better with new CEO - before new CEO poor decision making, scattered identity of product and vision, non-cohesive executive committee. Almost functions like a start up, focus on bottom line and no investment in employees.


  10. Helpful (4)

    "Run don't walk...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Rosetta Stone full-time

    Pros

    Unlimited PTO, work from home, and smart caring people.

    Cons

    The company is not turning around, and now is succumbing to the combination of bad decisions from acquisitions and layoffs. Political infighting is the norm not the exception.

    Advice to Management

    Management needs no advice at this point, we are lead by a CEO who is a specialist in decomposing companies. He knows what needs to happen next.


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