Rosewood Hotels & Resorts Reviews | Glassdoor

Rosewood Hotels & Resorts Reviews

Updated April 19, 2017
83 reviews

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83 Employee Reviews

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Pros
  • Working with foreigners from all around the world (in 3 reviews)

  • Free lunch provided in the cafeteria (in 3 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Rosewood Cordevalle corruption"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Martin, CA
    Former Employee - Anonymous Employee in San Martin, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rosewood Hotels & Resorts (More than 5 years)

    Pros

    Decent pay when there is business, co-workers become like family, beautiful place to work. Free lunch provided in the cafeteria. Always something new happening.

    Cons

    Upper Management literally steals money from their employees..HR is part of it,so not much to be done.
    Drug/alcohol use is very much a part of life for management aswell. I wouldnt trust most of what they promise you as a new employee,most are complete lies.No holiday pay and all holidays are mandatory.I did once like this place,but it has turned for the worse.
    Some upper management has moved up in this company from chefs and bartenders to Resort and department managers..far beyond where they really should be.
    This place has become such a joke. If only the owner or Rosewood would see this and get rid of the monkeys running this place, because really..there is completely illegal actions going on here.
    Good luck!!

    Advice to Management

    Read above.
    Main reason for quitting after 5+years is the upper management or lack of. Major jerks with big heads that are greedy and dishonest. I have never worked for such a poorly managed business. I wouldnt recommend this individual site,not against Rosewood in general..to be clear.


  2. "Massage therapist review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Massage Therapist in Menlo Park, CA
    Former Employee - Licensed Massage Therapist in Menlo Park, CA
    Recommends
    Positive Outlook

    Pros

    Well paid, comped hotel stays after 6 months, benifits were good, meals provided onsite for free, uniforms provided and washed in house. Great clientele

    Cons

    Very high spa management turnover always someone new in charge, they tend to over work the staff so be mindful of your body so you don't get injuries, lots
    Of gossip

    Advice to Management

    Keep consistent management and if you have a employee that is in pain don't have them keep working it can and will result in injury.


  3. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Menlo Park, CA
    Former Employee - Supervisor in Menlo Park, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rosewood Hotels & Resorts (More than a year)

    Pros

    -Good Experience
    -Great People
    -Paid time off
    -Paid Sick time

    Cons

    -Bad Hours
    -Management needs to improve
    -no employee appreciation
    -low wage's

    Advice to Management

    -Support and inspire employees by leading by example


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  5. "Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Assistant in Los Angeles, CA
    Former Employee - Human Resources Assistant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Environment, property, Tem Members, Guests, Opportunities

    Cons

    Feedback, Compensation Packages, Corporate Approaching


  6. "Good place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Golf Service Attendant in San Martin, CA
    Former Employee - Golf Service Attendant in San Martin, CA
    Recommends
    Neutral Outlook

    I worked at Rosewood Hotels & Resorts full-time (More than a year)

    Pros

    Easy going environment, management, members.

    Cons

    Hours, advancement inside the company.


  7. "Rosewood Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Coordinator/Credit Assistant in Dallas, TX
    Current Employee - Finance Coordinator/Credit Assistant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rosewood Hotels & Resorts (Less than a year)

    Pros

    staff are well taken care of.

    Cons

    there is no bad deed in tis company

    Advice to Management

    more activities to impose


  8. "Assistant Housekeeping Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant of Executive of Housekeeper in Hollister, CA
    Former Employee - Assistant of Executive of Housekeeper in Hollister, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rosewood Hotels & Resorts full-time (More than 10 years)

    Pros

    Great places for work, a lot training for everybody.

    Cons

    Please is better when one position is going to close let it know the employee one week before. It's nothing bad to say something.

    Advice to Management

    Open more hotels at Silicon Valley area.


  9. Helpful (3)

    "Great place to make friends, not money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Menlo Park, CA
    Current Employee - Anonymous Employee in Menlo Park, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Rosewood Hotels & Resorts (More than 3 years)

    Pros

    The people are great and the location is beautiful. They serve free food, but I'm not sure if that's a pro or a con considering the quality.

    Cons

    The executive committee here is a joke. The pay is lower than any other hotels in the area. People who do well don't get any recognition or reward. If a manager tells you they're going to do something, they're not.

    Advice to Management

    Quit. Please, all of you quit so we can start out new with an EC that actually cares about the employees.


  10. Helpful (1)

    "Assistant Food and Beverage Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Food and Beverage Manager in Menlo Park, CA
    Former Employee - Assistant Food and Beverage Manager in Menlo Park, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great property and team, high volume food and beverage operation with a lot of potential for growth. Great opportunity to learn about a broad range of different specialities within hospitality management.

    Cons

    Long hours, mediocre compensation and a lot of politics.

    Advice to Management

    Improve communication.


  11. "Don't work for the Spa...."

    Star Star Star Star Star
    Former Employee - Receptionist in Menlo Park, CA
    Former Employee - Receptionist in Menlo Park, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    free food, discounts, nice coworkers

    Cons

    horrible management, uniform, expected to know everything right off the bat, no support from management.

    Advice to Management

    To be more professional and stop showing favoritism.


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