Ross Stores Management Reviews | Glassdoor

Ross Stores Management Reviews

Updated May 18, 2017
14 reviews

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4.7
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Ross Stores CEO Barbara Rentler
Barbara Rentler
2 Ratings

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Pros
Cons
  • inflexible work / life balance (yes it's a typical 9-5 but doesn't really leave room for WFH or half days to attend to personal matters) (in 83 reviews)

  • but if its part time hours you want you'll be ok (in 172 reviews)

More Pros and Cons

  1. "Very fast paced environment, but there is large room for growth in the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Management in Chicago, IL
    Former Intern - Management in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores as an intern (More than 3 years)

    Pros

    Growth to climb the company
    Great people work for this company
    Consistently busy which is great
    Great training from experienced professionals

    Cons

    Tight budgeting, but that's really about it with this company. It does a great job hiring the right people and training them up very well.


  2. Helpful (1)

    "Store management experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Management in Rolla, MO
    Current Employee - Store Management in Rolla, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than 10 years)

    Pros

    Love Ross stores and I would love the opportunity to be a part of this company with my experience of more than 30 years of management in retail I would be a asset to your company

    Cons

    Learning corporate rules and compliance. Learning the ordering, seasonal, hiring procedures, overall Ross management guidelines Teaching and training new employees the Ross way.

    Advice to Management

    Love a challenge, great people skills and customer service skills. Good understanding of p & l statements.

  3. Helpful (2)

    "Exiting opportunities in IT at Ross Stores."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Management in Dublin, CA
    Current Employee - IT Management in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than 10 years)

    Pros

    Ross' IT leadership is top notch. The IT team is growing. There are great career opportunities in all areas - infrastructure, applications, technology, leadership, engineering, security, and architecture.

    Cons

    Ross Stores, and Retail in general, is a fast paced IT environment. You need to be flexible and nimble to succeed.

    Advice to Management

    Keep doing what you are doing


  4. Helpful (3)

    "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Tacoma, WA
    Current Employee - Management in Tacoma, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores (More than 8 years)

    Pros

    Good company to work for if you want retail as a career, great discount,

    Cons

    Not a lot of room to move up, managers aren't the best, this company is all about the money. There are a lot of process changes all the time.

    Advice to Management

    Think about the people that work for you, there all have lives and families. Don't waste time trying to fix something that isn't broken.


  5. "Opportunities available for those who work hard."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Management Team
    Former Employee - Store Management Team
    Recommends
    Positive Outlook

    I worked at Ross Stores full-time

    Pros

    Corporate works hard to build team engagement during peak seasons, which is a morale booster for all levels. Good benefits, employee discounts, and scholarship opportunities available. If you work hard to maintain great store presentation, have minimal metric failings, and are accountable for you actions, you will garner the respect and attention of higher ups. There are plenty of advancement opportunities at all levels, and they will present themselves to those who are success driven and show the initiative to do more. Much better work/life balance than other retailers, but long hours during holiday/seasonal rushes should be expected.

    Cons

    Hard to recruit team and maintain full staffing with fierce employment competition from other retailers. It's not unusual to visit a location that operates with minimal staff, due to both the aforementioned staffing concerns and the limited funding available for payroll. Difficult to "stay in role" a times; not unusual to see management operating in capacity of hourly associate.

    Advice to Management

    Increase store payroll budgets; customer focus is lost when team is not in place to provide service.


  6. "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Tampa, FL
    Current Employee - Management in Tampa, FL
    Doesn't Recommend
    Neutral Outlook

    Pros

    Hard to get terminated if you put forth some effort.

    Cons

    Lack of payroll to execute desired company initiatives, zero chance for advancement past supervisor levels, and deal with bottom of the barrel applicants and customers.

    Advice to Management

    Find employment elsewhere


  7. "Interned with Ross & It was Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Intern in Cedar Park, TX
    Current Employee - Management Intern in Cedar Park, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    the pros for their store internship program is that you can stretch what you actually did to make it look like something better - so in that sense, it's a great starting point for someone looking to work with a company that's worth working for.

    Cons

    1. they spun the internship to be managerial focused when, in fact, we just filled in for their constant lack of employees and mostly did 16 year old sales associate work.
    2. their policies are so corporate it hurts and can be extremely disheartening, demeaning and inefficient
    3. the hours are long and there's a lot of time that you are not being productive, time creeps on and on and on.
    4. their managers are incompetent
    5. there is a reason they are always understaffed, the job and the internship SUCKS
    6. they won't really work with your schedule and you'll be working close-opens all the time.

    Advice to Management

    look at the cons listed above.

  8. Helpful (2)

    "Enjoying the excitement of the retail environment is easiest when a company is professional and welcoming."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Atlanta, GA
    Current Employee - Management in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    Courteous, professional and friendly staff. Each store is different, having a manager who wants to see you succeed is a plus.

    Cons

    The hiring process is a bit lengthy but I'm not sure if that's just a southern experience or an overall experience.

    Advice to Management

    A company with zero debt is already impressive however, in the effort to gain intelligent, success-driven, quality employees - the compensation must be considered with the treatment of every candidate as an individual. It is unwise to offer base pay on what 'everyone else' in a position is paid, otherwise the potential for the best person can be missed. Why not negotiate for the best person for a particular job, instead of settling for the next person on the list.


  9. "Great Company lots of hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Perris, CA
    Former Employee - Management in Perris, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ross Stores full-time (More than 5 years)

    Pros

    Stable company with continued growth and development opportunities.

    Cons

    Management works a ton of hours. Not good place to work for a work life balance.


  10. "let me tell you about me experience so far......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Jacksonville, FL
    Current Employee - Management in Jacksonville, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Ross Stores full-time (More than a year)

    Pros

    Within the retail world, this company is growing leaps and bounds. The opportunity for advancement is up to you. The environment in the store if managed right can be team building & fun. The discount and benefits are awesome compared to other retailers. Support from management overall is great. The company is always looking to update and improve the jobs on every level. If you like to be busy, there is always plenty of work to go around. When stores succeed, they are rewarded thru monthly parties, and have employee of the month, which shows a level of appreciation.

    Cons

    Pay is not very competitive, especially for dedicated, loyal workers. This seems to be the consensus across the board. At times the work is demanding and the company has goals & expectations that are not realistic at the sales floor level, including enough pay to handle tasks and customers (something must be neglected). Some of the stores show severe wear & tear, this makes for a less pleasurable shopping experience. Sometimes the workload and team pressure creates a negative environment and atmosphere.