Ross Stores Reviews in Pleasanton, CA | Glassdoor

Ross Stores Pleasanton Reviews

45 reviews

Filter

Filter

Pleasanton, CA

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
2 Ratings

45 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • inflexible work / life balance (yes it's a typical 9-5 but doesn't really leave room for WFH or half days to attend to personal matters) (in 78 reviews)

  • but if its part time hours you want you'll be ok (in 169 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in Pleasanton, CA
    Current Employee - Marketing Director in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than 10 years)

    Pros

    Strong performance for past 10 years

    Cons

    very conservative company culture and slow to add people


  2. Helpful (2)

    "Invest in them, do not work for them!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Pleasanton, CA
    Former Employee - Project Coordinator in Pleasanton, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores full-time (More than 5 years)

    Pros

    Great stock options. If you don't invest in it, you are wasting your time! Employee discount.

    Cons

    I have to echo the same as others who talked about management, long houros, etc. It's comparable to being in an abusive relationship. You can work really hard and give it your best, but you will never be good enough.

    Advice to Management

    I don't think you will ever learn. You can change the management, they will be nice at first, but eventually they will drive their employees the same way the last management did and drive the employee of the company (they will quit or receive an Action Plan). It's Ross Pay for Less.

  3. Helpful (2)

    "Merchandising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Proactive company, looks to the future, great execution of plans, innovative for a retailer. recognizes a person's skills and competencies and promotes from within. solid company.

    Cons

    limited career opportunities since it's a very established company, minimal growth

    Advice to Management

    make sure that middle management has the needed skills to manage, nay need to bring in some "fresh blood"


  4. "CYA--- micromanagement at its finest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Communications Specialist in Pleasanton, CA
    Former Contractor - Communications Specialist in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Ross Stores as a contractor (Less than a year)

    Pros

    I like my hours. It was decent pay and they provided a break room with complimentary coffee, tea and hot chocolate.

    Cons

    This is by far the worst corporate employer I've ever worked for.

    Management blames everyone below them, from the senior vp of operations down to the specialists.

    Advice to Management

    Trust your employees. You hired them for a reason. Don't spend months making decisions that could be made in a matter of hours.


  5. "Good starting point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assortment Analyst in Pleasanton, CA
    Current Employee - Assortment Analyst in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores full-time (More than 3 years)

    Pros

    Great training program. A lot of classroom work to set you up to do a lot of analytical work, systems are top of the line.

    Cons

    Stuck in allocation. Buying and planning are in New York so hard to move around. Entry level to analyst level is a big jump.

    Advice to Management

    Open up opportunities outside of allocation. (Store operations or something similar. Need to keep managers trained as well.


  6. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Pleasanton, CA
    Current Employee - Operations Manager in Pleasanton, CA

    I have been working at Ross Stores part-time (More than a year)

    Pros

    Great team environment, fun industry, helps kids lead active lives

    Cons

    Industry is a little stagnant


  7. "Discount great, work meh."

    StarStarStarStarStar
    Former Employee - Analyst in Pleasanton, CA
    Former Employee - Analyst in Pleasanton, CA

    Pros

    discount great, 20 percent off

    Cons

    people are kind of shady

  8. Helpful (1)

    "Allocation Department at the Corporate Office in Dubin is a great place to start for entry-level position seekers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assortment Analyst in Pleasanton, CA
    Former Employee - Assortment Analyst in Pleasanton, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    If you have a college degree and some part-time retail experience, then you have a decent chance at the entry level position, Allocator.

    Cons

    The Corporate Office has been going through logistical changes, presumably for the better. But there are some older employees that are cynical about the changes and always complain.

    Advice to Management

    Instead of having the managers mentor career improvement, start a mentorship program by which people are matched up with management level mentors/mentees for the sole purpose of encourage and counseling on career growth within the company.


  9. "Good environment and fair work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Allocator in Pleasanton, CA
    Former Employee - Allocator in Pleasanton, CA
    Recommends
    Positive Outlook

    I worked at Ross Stores full-time (More than a year)

    Pros

    Strong training program and good leadership

    Cons

    Not a very diverse career path

    Advice to Management

    Have more options for growth


  10. Helpful (1)

    "Overworked, underpaid, and a waste of time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Pleasanton, CA
    Former Employee - Assistant Store Manager in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores full-time (More than 3 years)

    Pros

    While in my second store, the store's Manager was a good guy and cared for his associates. Additionally it was closer to home, decent area, much easier demographic.

    Cons

    The first store that I worked in was in an old building in desperate need of renovation. The store's manager, I'm not really sure why he had his job? He got it, by being results driven which is a huge plus. Leadership is about service as well, and in my opinion a good manager treats associates in a way that even when they're out of the building the standards remain high because they feel respected and appreciated. Considering the average associates base pay, encouraging them to stay and work for you rather than seek another job with a very modest pay increase, comes down to how you're people are treated. This manager, yelled, cursed, spoke down to employee's off stage and on the sales floor frequently. Many Customer's complained about him, and the way he communicated with the associates. He tried this with me once or twice, because I was an ASM I felt comfortable with stopping that dead in it's tracks.

    SM's work hard, but in my experience many of the tasks are delegated to the ASM. ASM is essentially an Ops manager as well. I wont use this platform to put down the company as a whole, because I believe that my experience is probably directly related to the leadership or lack there of, from the DM. Lack of involvement, and no sense of urgency from HR in resolving associate concerns/complaints.

    I wouldn't suggest anyone come into this company working at the store level. I've no idea how things are on the corporate side, I've heard good things. But in the stores, the associates are overworked, underpaid, and not respected well by management.

    Advice to Management

    Treat your associates the way you'd want to be treated if your roles were reversed.


Showing 45 of 3,252 reviews
Reset Filters