Ross Stores Reviews
Updated Jul 30, 2021
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Found 6,468 of over 6,740 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
"There is a nice employee discount that I greatly enjoyed" (in 326 reviews)
"20% discount on total purchase (unless it's Double Discount Week which is then 40%)" (in 254 reviews)
"No benefits for part time employees" (in 233 reviews)
"Minimum wage is not the greatest play" (in 186 reviews)
Ratings by Demographics
This rating reflects the overall rating of Ross Stores and is not affected by filters.
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- Current Employee, more than 1 year★★★★★Featured Review
Pros
good management and really amazing coworkers. they did an amazing job handling WFH because of Covid
Cons
pay is on the lower side- must advocate for yourself in the hiring process
Continue reading - Former Employee★★★★★
Pros
Wonderful environment. Fast pace makes the day go by fast
Cons
It’s retail and they work you hard
- Former Employee, less than 1 year★★★★★
Pros
Make your own schedule that's about it.
Cons
So many! HR is a joke! You can't even have a conversation yet alone write up alone who doesn't to their job without HR's permission. I'm old school and if I'm the GM I should be allowed to write up/terminate someone, but at Ross NO such thing! This company caters to the young college students and you have to let them run the show or they just call in and don't care. District Manager is never around and doesn't answer their phone. No support from anyone . Payroll is working retold even though California is opened up 100% so that makes no sense so don't expect anyone to help you with any payroll issues. LP is non existent! There is NO Loss Prevention in any store so shoplifting godson daily and nobody to stop them I was also told by HR and the district manager you're not allowed to call the police on shoplifters nor can you say anything to them. You have to let them walk out with the merchandise and turn it over to the district loss prevention manager who might get back to you in a few months. They are very lazy and don't care.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
They are really good about working around your hours.
Cons
They time you on everything which can be stressful. How fast are you taking off the alarms and scanning and bagging items, how fast are you at giving change back and even how fast are you at calling next customer. Every week you have to sign your times and they let you know what you need to work on. You will never get out on time. I usually count on being at least 30 minutes to an hour late.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Good hourly wage, calm environment, friendly, good teamwork. I was welcomed and everyone was nice throughout my time at Ross. The supervisor was very nice and friendly towards everyone while maintaining her respect. Hard work is well appreciated.
Cons
working in the stocking area can be a tiny bit boring because there isn't much engagement, and you are hidden from the world. Sometimes the goal for the day is unrealistic and impossible to achieve, but they do understand that isn't possible.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Flexible hours, they work with any schedule you have and let you take off when ever you need to.
Cons
The staff is often small and you get very busy as cashier. Fitting room is easy and sales floor is too.
- Current Employee★★★★★
Pros
Love working at ross. My staff are always friendly. location pay is popcorn money management are friendly if you want to get a higher position its always available to you
Cons
Not enough staff making it so that I have to work more hours. Customers always mess up the store. Holidays have long hours Closes at midnight SPS gets paid more
Continue reading - Current Employee, more than 1 year★★★★★
To assist in the overall command presence of the store including its employees and merchandise.
RecommendCEO ApprovalBusiness OutlookPros
Opportunity to meet many different individuals through its customer service based environment. Also the benefits such as an awesome store discount. Scheduling is also very flexible.
Cons
Only con would have to also be something that was a Pro also. “Customer Service”. There are awesome experiences with customers but there are also situations where it’s a little bit more of a task to satisfy some and insure they had a wonderful shopping experience.
- Current Employee★★★★★
Pros
Since I have to have a minimum of 20 words I'll say that it has good pay compared to my last place of employment.
Cons
At the location I work at the supervisors gossip to one another about workers and make jokes at their expense. There is also always a high number of appeal boxes to do that seem never ending.
- Current Employee, more than 1 year★★★★★
Pros
They work with you if you’re in school. Came in as seasonal and stayed on, been here for a years now.
Cons
Rarely get raises. You do almost every job and still het paid the same amount. Sucks when people call out all the time.
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