Ross Stores Reviews | Glassdoor

Ross Stores Reviews

Updated November 21, 2017
3,419 reviews

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3.1
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Ross Stores CEO Barbara Rentler
Barbara Rentler
662 Ratings

3,419 Employee Reviews

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Pros
Cons
  • inflexible work / life balance (yes it's a typical 9-5 but doesn't really leave room for WFH or half days to attend to personal matters) (in 84 reviews)

  • Some people don't like the hours I don't mind it since I'm a part time student (in 176 reviews)

More Pros and Cons

  1. Featured Review

    "Best company I have worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Moreno Valley, CA
    Former Employee - Business Analyst in Moreno Valley, CA
    Recommends
    Positive Outlook

    I worked at Ross Stores full-time (More than 3 years)

    Pros

    The culture at Ross is unlike any I have experienced before. Every person is made to feel appreciated, everybody matters and people are incredibly warm and welcoming.

    Cons

    Too many working weekends that take away family time.

    Advice to Management

    Thank you for fostering an amazing culture where the little people matter as much as those on top.

    Ross Stores Response

    Nov 3, 2017

    Thank you for being a part of our amazing team out in Moreno Valley! We hope you continue to thrive in your next career move and we will take your feedback to the appropriate teams concerning work... More


  2. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (More than a year)

    Pros

    The managers care about their employees.
    Good pay.
    Good teamwork.

    Cons

    They give very little hour.
    They open every holiday.

  3. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Mill, SC
    Current Employee - Anonymous Employee in Fort Mill, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores full-time (More than 5 years)

    Pros

    Great benefits and allows growth in the company.

    Cons

    Needs to pay their employees more money

    Advice to Management

    Be honest more


  4. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores part-time

    Pros

    Good management, work at a team, above minimum wage, works well around other's schedules

    Cons

    shifts broken down into four hours most shift


  5. Helpful (1)

    "HR Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, CA
    Former Employee - Anonymous Employee in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ross Stores full-time (More than a year)

    Pros

    Generous PTO
    Unlimited sick day
    Free breakfast on Friday and free snacks
    Chill culture
    Nice people
    Great corporate campus

    Cons

    Outdated technology and some managers absolutely do not have leadership skills nor know how to manage human beings.

    Advice to Management

    Update the outdated technology and give all the managers extensive and serious training on how to lead people not just how to work with project and systems.


  6. Helpful (1)

    "I loved my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Lead in Chandler, AZ
    Former Employee - Stock Lead in Chandler, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ross Stores full-time (More than a year)

    Pros

    Employee discounts are amazing! Lots of employee appreciation.. Hard working management team.. Many ways to advance your career.. Flexible scheduling..

    Cons

    Alot of work not enough employees.. Pay sucks and in low volume stores not enough staffing during peak hours /days..

    Advice to Management

    Not enough staffing, better pay.


  7. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than a year)

    Pros

    Great benefits and people oriented company. From college students to retirees.

    Cons

    Not enough staffing on weekends and holidays. Longer training sessions.

    Advice to Management

    Store Manager need to come to the sales floor more often.

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Snellville, GA
    Current Employee - Sales Associate/Cashier in Snellville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    Most managers are willing to work around your schedule

    Cons

    Poor management communication
    Lazy co-workers

    Advice to Management

    Work on communication between associates and managers


  9. "Love to shop here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Supervisor in Petaluma, CA
    Current Employee - Area Supervisor in Petaluma, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ross Stores full-time (More than 3 years)

    Pros

    20 percent discount. 40 percent 3 times a year. Rising company. Job security. Fun place to work. Great coworkers. Days go by fast. First pick at new merchandise. Easy to rise if motivated but it's hard work. Flexible scheduling

    Cons

    Pay can be low (part of the reason costs are low). Hard work. Daunting at times when store is busy. High turnover. Nearly always short staffed.

    Advice to Management

    Really push hiring. Raise wages


  10. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier/Sales Associate in Fayetteville, NC
    Current Employee - Cashier/Sales Associate in Fayetteville, NC
    Recommends

    Pros

    The employee discount this was a great experience for me

    Cons

    I have nothing bad to say about this company that is my honest opinion if you don't agree idk what to tell you but I'm excited to work here I love shopping at Ross the clothes are super affordable and they have really nice stuff for the house


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