Ross Stores Reviews | Glassdoor

Ross Stores Reviews

Updated May 23, 2017
3,058 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Ross Stores CEO Barbara Rentler
Barbara Rentler
542 Ratings

3,058 Employee Reviews

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Pros
Cons
  • inflexible work / life balance (yes it's a typical 9-5 but doesn't really leave room for WFH or half days to attend to personal matters) (in 77 reviews)

  • but if its part time hours you want you'll be ok (in 164 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Retail Leader Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I absolutely enjoyed my internship experience! The internship program is very well organized and they really do take care of their interns. In the short 10 weeks, I can confidently say that the internship experience prepared me for what it means to be a retail leader and manage a multi-million dollar store. I gained a better insight into managing an entire store of staff and merchandise, theft prevention, HR, hiring and onboarding, product placement and other related topics. Overall, great experience.

    Cons

    The only con is that you might work with and management unprofessional or unmotivated staff members. This can at times feel like babysitting. Other than that, I would say the experience was pretty great.

    Ross Stores Response

    Mar 14, 2017 – Talent Acquisition

    We’re proud of our brand and the people who work here. It’s always nice to be able to recognize our great Associates. Thanks for sharing!


  2. "Pretty Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Sherman, TX
    Former Employee - Associate in Sherman, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (Less than a year)

    Pros

    Flexible schedule, nice management (at least at my location)

    Cons

    Ross is extremely messy and the people that shop there can be obnoxious


  3. "Stock Room Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Room Manager in Glendale, AZ
    Current Employee - Stock Room Manager in Glendale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ross Stores full-time (More than a year)

    Pros

    40% off discount every 4 months and capacity to earn a bonus each year if your store is meeting goals.

    Cons

    Hard to move out of a specific area once you have proven you are the best at it.

    Advice to Management

    Be willing to take risks with associates and management alike to maintain interest in working there. Passing over an associate on multiple occasions because they are good at what they are doing is not the best approach.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "I have had an awesome experience working for ROSS!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DC Area SIT in Shafter, CA
    Current Employee - DC Area SIT in Shafter, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ross Stores full-time (More than a year)

    Pros

    Internal Advancement, on the job training, non-union, caring management team.

    Cons

    High turnover in some areas. Lots of changes, sometimes there's a lot of down time.

    Advice to Management

    Work on lowering VTO


  6. "Great place of employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Catonsville, MD
    Former Employee - Sales Associate/Cashier in Catonsville, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores full-time (More than a year)

    Pros

    Always have room to grow

    Cons

    Not enough help, managers don't care


  7. Helpful (1)

    "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Sanford, FL
    Former Employee - Store Manager in Sanford, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores full-time (More than 10 years)

    Pros

    Exciting environment
    Customer interactions
    Great employees

    Cons

    Upper management not supportive,indifferent to employee concerns

    Advice to Management

    Open door policy without repercussions


  8. "Worked Excessively"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Renton, WA
    Former Employee - Retail Sales Associate in Renton, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (Less than a year)

    Pros

    They give you lots of hours if you're looking for work. Also, you get a nifty 20% discount on store goods. Pay was slightly above minimum wage.

    Cons

    I worked as a retail associate, but was put on the stock team. The stock team works "part time", but actually works around 8 hours a day. They just label you as part time so you don't get benefits. Furthermore, they only gave us one break a day. One time, I worked a 12 hour shift with only one break.

    Advice to Management

    Adhere to labor laws. Employees deserve a 15 minute break every 5 hours that they work. Also, management would use negative reinforcement rather than positive by yelling at us to work faster.


  9. "part time is fine - fulltime gets rough"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Dublin, CA
    Current Employee - Store Manager in Dublin, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Ross Stores full-time (More than 3 years)

    Pros

    Good pay, good discount, nice layout of the stores

    Cons

    overworked, constant changing policies that are not geared toward individual stores needs, non supporting upper management


  10. Helpful (1)

    "Store management experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Management in Rolla, MO
    Current Employee - Store Management in Rolla, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than 10 years)

    Pros

    Love Ross stores and I would love the opportunity to be a part of this company with my experience of more than 30 years of management in retail I would be a asset to your company

    Cons

    Learning corporate rules and compliance. Learning the ordering, seasonal, hiring procedures, overall Ross management guidelines Teaching and training new employees the Ross way.

    Advice to Management

    Love a challenge, great people skills and customer service skills. Good understanding of p & l statements.


  11. "Meh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Los Angeles, CA
    Former Employee - IT Analyst in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores full-time (More than a year)

    Pros

    Worked for corporate, good benefits, stock is amazing

    Cons

    Work / life focus could be more balanced, not flexible with schedule by any means, lower pay than average


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