Ross Stores Reviews | Glassdoor

Ross Stores Reviews

Updated February 21, 2019
4,187 reviews

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3.2
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Ross Stores CEO Barbara Rentler
Barbara Rentler
905 Ratings

Employee Reviews

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Pros
Cons
  • "Poor work/life balance, not creative" (in 101 reviews)

  • "No benefits for part-time staff" (in 189 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (23)

    "Great team at Ross!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Dublin, CA
    Current Employee - Senior Manager in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    It's great to work every day with talented, smart, driven, helpful, accountable coworkers and leaders! Culture is positive, and consistent with the brand. Company performance is strong due to a solid business strategy. Leaders are truly developmentally focused with their team members, providing actionable timely feedback, which I appreciate. Ultimately, it is a great cultural fit for me.

    Cons

    The hiring process can take a while, so be prepared. But the team kept me informed throughout the process, and in the end, it was definitely worth the wait.

    Advice to Management

    Continue the rock solid focus on executing the business strategy.

    Ross Stores Response

    Jul 31, 2018

    Thank you for your review! It's always great to hear when our Associates are enjoying what they do and feel supported by their team. We're happy to hear that you've found the right fit for you.... More


  2. "Awesome so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Approves of CEO

    I have been working at Ross Stores part-time (Less than a year)

    Pros

    Hired on the spot which was really cool

    Cons

    Applied at a different location before the one I got hired at and they were very dismissive

    Ross Stores Response

    Jan 23, 2019 – Human Resources

    Thanks for leaving your review. All of our candidates should be treated with the upmost respect and being dismissive is not how we run our business. We're happy you were able to have a much... More

  3. "Amazing Opportunities Lie Ahead at Ross"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources
    Current Employee - Human Resources
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than 10 years)

    Pros

    Tremendous Growth Company
    Commitment to Internal Promotion
    Strong Financial History
    Fantastic Business Model
    Caring Leadership Teams

    Cons

    Must Learn Strong Work Ethic


  4. "Work For a Growing and Successful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than 5 years)

    Pros

    Growing, Profitable Company
    Challenging
    A corporate culture that cares about its associates

    Cons

    No significant Cons for me


  5. "Best in Breed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in New York, NY
    Current Employee - IT Manager in New York, NY
    Recommends
    Approves of CEO

    I have been working at Ross Stores full-time (More than 5 years)

    Pros

    I have been in retail a LONG time, and no where have I ever been surrounded my so many smart people.
    Because Ross is risk adverse, projects move slowly, as a result, the work is better, smarter, cleaner.
    The people all across the organization really ROCK, they say a rising tide lifts all boats, and at Ross, you get to see that here, it's true.

    Cons

    Like anywhere, people can be change adverse so some things (process' practices, systems) can be outdated.
    In many ways the co still operates as a mom and pop shop...where decisions are made by (large) groups, there is not enough empowerment at the lower levels

    Advice to Management

    Embrace empowering the talented people Ross has hired


  6. "Excellent Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in Dublin, CA
    Current Employee - IT Engineer in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than a year)

    Pros

    Coming from my previous employment of over 27 years at another company, I was nervous to join Ross. I had no idea what to expect. Everyone immediately welcomed me and made me feel at home. I can honestly say that all our groups work together in an inclusive way which allows my work to be more efficient. I have been at Ross for close to 2 years and still very happy with my decision to join.

    Cons

    The hiring process can be a little drawn out so be prepared.

    Advice to Management

    Ross has been a very stable company in good and bad times. I account this to Management's ability to gauge the future and make decisions that allow for our progress.


  7. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Lead in Dublin, CA
    Current Employee - Engineering Lead in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than 5 years)

    Pros

    I spent many years working as a consultant and so have extensive history experiencing how other companies work. From this experience I can tell you that Ross is a well run organization with mature work processes and an experienced work force. In my roll, my responsibilities are clearly defined but I also have room to take on new challenges and expand my impact on the organization.

    Cons

    Ross is inherently conservative in there approach to technology so are often slow to take on new technology. While this translates in more reliable operations, it can be frustrating to those that want to work with bleeding edge technologies

    Advice to Management

    Be more open to new technologies that are becoming widespread throughout the industry by taking baby steps

  8. "If you want IT challenges, this is the place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Dublin, CA
    Current Employee - IT Senior Manager in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than a year)

    Pros

    I have been here a little more than a year and from high tech companies. Although this is a retail company, there is a lot of challenging IT projects. The best part about working at Ross is the culture encourages innovation and supports it. For example, employees typically stop innovating when failures get punished regardless (within reason). At Ross, you are encouraged to be creative and innovative handling challenging IT projects and IT employees are encouraged to learn from their mistakes to do better next tries. I also like that most employees that I have worked with are professional and focused. A great place to challenge yourself.

    Cons

    Their hiring process is a bit lengthy, especially for IT candidates. should be able to shorten the process without compromising the qualities Ross leaders are looking for. My Google references think it is harder to get into Ross :)

    Advice to Management

    Nothing major I can think of at this point.


  9. "Well Oiled Machine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Coordinator in Dublin, CA
    Current Employee - Coordinator in Dublin, CA
    Recommends

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    Diverse
    Organized Systems / Processes
    Kindness Culture

    Cons

    Time Keeping method for non-exempt employees

    Advice to Management

    Host campus celebrations near the Ross Cafe (A live DJ would be fantastic)


  10. "Opting to work in Ross IT is my best career move so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager II in Dublin, CA
    Current Employee - IT Manager II in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than 5 years)

    Pros

    Approachable Leadership, down to earth and professional co-workers, humble environment, dynamic with lots of opportunities to explore and good balance

    Cons

    Should make the environment more fun, invest in team bonding and cross functional team meets, create programs to attract younger talent

    Advice to Management

    This is my 7th year at the company and I have seen the Leadership team evolve by the day to make this a better place. Kudos to the various pyramid heads for working together towards the common goal.