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Ross Stores

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Ross Stores

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Ross Stores Reviews

Updated Jul 30, 2021

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Found 6,468 of over 6,740 reviews

3.3
55%
Recommend to a Friend
70%
Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
1,629 Ratings
Pros
  • "There is a nice employee discount that I greatly enjoyed(in 326 reviews)

  • "20% discount on total purchase (unless it's Double Discount Week which is then 40%)(in 254 reviews)

  • Cons
  • "No benefits for part time employees(in 233 reviews)

  • "Minimum wage is not the greatest play(in 186 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Ross Stores and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Good Company

      Nov 29, 2020 - Merchant Support Administrator in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good management and really amazing coworkers. they did an amazing job handling WFH because of Covid

      Cons

      pay is on the lower side- must advocate for yourself in the hiring process

      Continue reading
      1 person found this review helpful
    2. 5.0
      Former Employee

      Associate

      Jun 9, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful environment. Fast pace makes the day go by fast

      Cons

      It’s retail and they work you hard

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    3. 1.0
      Former Employee, less than 1 year

      RUN!

      Jul 25, 2021 - Store Manager in Danville, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Make your own schedule that's about it.

      Cons

      So many! HR is a joke! You can't even have a conversation yet alone write up alone who doesn't to their job without HR's permission. I'm old school and if I'm the GM I should be allowed to write up/terminate someone, but at Ross NO such thing! This company caters to the young college students and you have to let them run the show or they just call in and don't care. District Manager is never around and doesn't answer their phone. No support from anyone . Payroll is working retold even though California is opened up 100% so that makes no sense so don't expect anyone to help you with any payroll issues. LP is non existent! There is NO Loss Prevention in any store so shoplifting godson daily and nobody to stop them I was also told by HR and the district manager you're not allowed to call the police on shoplifters nor can you say anything to them. You have to let them walk out with the merchandise and turn it over to the district loss prevention manager who might get back to you in a few months. They are very lazy and don't care.

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      2 people found this review helpful
    4. 3.0
      Current Employee, less than 1 year

      Hard work not enough pay

      Jul 21, 2021 - Sales Associate/Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They are really good about working around your hours.

      Cons

      They time you on everything which can be stressful. How fast are you taking off the alarms and scanning and bagging items, how fast are you at giving change back and even how fast are you at calling next customer. Every week you have to sign your times and they let you know what you need to work on. You will never get out on time. I usually count on being at least 30 minutes to an hour late.

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      1 person found this review helpful
    5. 4.0
      Current Employee, less than 1 year

      Good work culture

      Jul 28, 2021 - Associate in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hourly wage, calm environment, friendly, good teamwork. I was welcomed and everyone was nice throughout my time at Ross. The supervisor was very nice and friendly towards everyone while maintaining her respect. Hard work is well appreciated.

      Cons

      working in the stocking area can be a tiny bit boring because there isn't much engagement, and you are hidden from the world. Sometimes the goal for the day is unrealistic and impossible to achieve, but they do understand that isn't possible.

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    6. 4.0
      Current Employee, more than 1 year

      Great Flexible hours for a part time job

      Jul 30, 2021 - Retail Sales Associate in Broken Arrow, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, they work with any schedule you have and let you take off when ever you need to.

      Cons

      The staff is often small and you get very busy as cashier. Fitting room is easy and sales floor is too.

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    7. 5.0
      Current Employee

      best crew

      Jul 29, 2021 - Front End Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love working at ross. My staff are always friendly. location pay is popcorn money management are friendly if you want to get a higher position its always available to you

      Cons

      Not enough staff making it so that I have to work more hours. Customers always mess up the store. Holidays have long hours Closes at midnight SPS gets paid more

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    8. 4.0
      Current Employee, more than 1 year

      To assist in the overall command presence of the store including its employees and merchandise.

      Jul 21, 2021 - Store Protection Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunity to meet many different individuals through its customer service based environment. Also the benefits such as an awesome store discount. Scheduling is also very flexible.

      Cons

      Only con would have to also be something that was a Pro also. “Customer Service”. There are awesome experiences with customers but there are also situations where it’s a little bit more of a task to satisfy some and insure they had a wonderful shopping experience.

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    9. 4.0
      Current Employee

      Glass door is making me do this

      Jul 25, 2021 - Retail Sales Associate in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Since I have to have a minimum of 20 words I'll say that it has good pay compared to my last place of employment.

      Cons

      At the location I work at the supervisors gossip to one another about workers and make jokes at their expense. There is also always a high number of appeal boxes to do that seem never ending.

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    10. 5.0
      Current Employee, more than 1 year

      Sales associate

      Jul 28, 2021 - Sales Associate%2FCashier in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They work with you if you’re in school. Came in as seasonal and stayed on, been here for a years now.

      Cons

      Rarely get raises. You do almost every job and still het paid the same amount. Sucks when people call out all the time.

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    Viewing 1 - 10 of 6,468 Reviews

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