Ross Stores Reviews | Glassdoor

Ross Stores Reviews

Updated August 17, 2018
3,889 reviews

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3.1
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Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
814 Ratings

3,889 Employee Reviews

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Pros
Cons
  • "Bad work life balance bad communication" (in 94 reviews)

  • "No benefits for part-time staff" (in 185 reviews)

More Pros and Cons

  1. Featured Review

    "Great team at Ross!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Dublin, CA
    Current Employee - Senior Manager in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    It's great to work every day with talented, smart, driven, helpful, accountable coworkers and leaders! Culture is positive, and consistent with the brand. Company performance is strong due to a solid business strategy. Leaders are truly developmentally focused with their team members, providing actionable timely feedback, which I appreciate. Ultimately, it is a great cultural fit for me.

    Cons

    The hiring process can take a while, so be prepared. But the team kept me informed throughout the process, and in the end, it was definitely worth the wait.

    Advice to Management

    Continue the rock solid focus on executing the business strategy.

    Ross Stores Response

    Jul 31, 2018

    Thank you for your review! It's always great to hear when our Associates are enjoying what they do and feel supported by their team. We're happy to hear that you've found the right fit for you.... More


  2. "working there for four years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in West Melbourne, FL
    Current Employee - Sales Associate in West Melbourne, FL
    Recommends
    Approves of CEO

    I have been working at Ross Stores part-time (More than 3 years)

    Pros

    I love this place. Co workers are nice and managers are flexible and understanding.

    Cons

    the customers are rude but that is anywhere

    Advice to Management

    keep shining we love you

  3. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FES in Winter Garden, FL
    Current Employee - FES in Winter Garden, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ross Stores (Less than a year)

    Pros

    Laid back and interesting customers.

    Cons

    Sometimes fast paced and long lines.

    Advice to Management

    Put more people on night shifts so the lines don’t get too crazy


  4. "Front End Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Panama City Beach, FL
    Current Employee - Front End Supervisor in Panama City Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    Flexible schedule, work day moves quickly, employee discount

    Cons

    Not enough people scheduled to accomplish the work needed to meet expectations.


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Jacksonville, FL
    Current Employee - Assistant Store Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than 8 years)

    Pros

    Room for growth. Employee discount.

    Cons

    Crazy hours. Store stays unorganized


  6. "na"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Fresno, CA
    Former Employee - Sales Associate in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (More than 3 years)

    Pros

    great discounts, first to see what comes in.

    Cons

    not enough hours for part timers.

    Advice to Management

    give out more hours, ur employees will stick around.


  7. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchant Support Administrator in New York, NY
    Former Employee - Merchant Support Administrator in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores full-time (More than a year)

    Pros

    I worked out of the New York City buying office. As a Merchant Support Administrator, I supported three buyers and by the end of my time there, ended up taking on a fourth. I greatly enjoyed working with my buyers and assistant buyers: It wasn't this way for everyone, but most of my work was given to me electronically and I was able to format the data to make it easier to input orders. My coworkers kept me entertained and I was able to put my headphones on when I really needed to focus. Summer Fridays between July and September where the office closed down at 1pm. Good pay for the work being done.

    Cons

    Management had a habit of not listening to us. Direct supervisor was petty and got a colleague fired via sabotage, and used to lie to us about things HR supposedly said. Direct supervisor did not accept other points of view: Her way or the highway. Lots of meetings (orchestrated by the direct supervisor) where nothing was accomplished because no meeting needed to happen, as there was nothing to really talk about, which meant time away from inputting orders (not ideal on short days or days where a buyer had many orders to input). Sometimes the systems used to enter orders would go down and be down for hours.

    Advice to Management

    Listen to your MSAs. They want to do a good job, and at least when I was there, my coworkers and I all enjoyed our work. Let the MSAs work as they need to work and support them when they need it.

    Ross Stores Response

    Aug 14, 2018

    Thank you for your review. We are pleased to know that you had a fun and engaging team of buyers to keep you motivated. Plus summer fridays are the best! Being a MSA is an important role in our... More

  8. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores part-time

    Pros

    Learn as you go. Flexible schedule

    Cons

    Love the flexible hours but are
    too
    Short


  9. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cashier in Kissimmee, FL
    Former Employee - Cashier in Kissimmee, FL

    I worked at Ross Stores full-time (Less than a year)

    Pros

    Great job, you stay busy, and there’s always something to do

    Cons

    coworkers were not very helpful and the pay isn’t that good for the amount of work you do


  10. "GREAT PLACE TO WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Store Protection Specialist in Jacksonville, NC
    Current Employee - Store Protection Specialist in Jacksonville, NC
    Recommends
    Positive Outlook

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    Co-Workers, hourly wage flexible management

    Cons

    retail hours, long holiday hours


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