Ross Stores Reviews

Updated February 6, 2016
2,014 reviews filtered by
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2.9
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Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
212 Ratings

Pros
  • Also, employee get to participate in an event where their employee discount increases from 20% to 40% for about 4-6 days (in 146 reviews)

  • 20% Discount (40% twice a year) (in 138 reviews)

Cons
  • work life balance/no problem here (in 51 reviews)

  • Can only get 25 hours a week and you are paid minimum wage (in 134 reviews)

More Pros and Cons

2,014 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (17)

    "This job is great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Portland, OR
    Current Employee - Retail Sales Associate in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    They're very flexible especially if you have another job and happen to be a college student. Managers are friendly Co workers are friendly Clean store We get safety parties which have free food, that's always a plus.

    Cons

    Lack of hours and pay are the only cons I can think of. After the holiday season the hours are cut back a lot, and for what we deal with , customer wise. We don't get paid enough.

    Advice to Management

    Let all associates be able to do overtime. Give us more hours and better pay.


  2. "Easy money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay great co workers cool customers food incentive laid back atmosphere fun dress code especially during holidays good retail experience

    Cons

    Management was vey childish , management always talked down to employees management fired and wrote employees up for no reason management does not honor your schedule availability

    Advice to Management

    Stop talking bad about your employees when the employees is what makes the business run. So many managers have been in and out the store I worked in it's ridiculous. I will miss Ross but that management was a nightmare


  3. "Decent Retail Job, Very flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Associate in Reno, NV
    Current Employee - Retail Associate in Reno, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (Less than a year)

    Pros

    Flexible hours, works with your schedule even if you have school and another job. My managers are pretty friendly and the work is fast-paced if you're cashiering. $9 an hour is pretty decent for a retail job. Beats minimum wage. My coworkers are friendly and all the Ross store staff I've talked to in the Reno-Sparks area seem nice.

    Cons

    Sometimes customers can get angry over things you have no control over. If you've never worked on a cash register before this job might be stressful for you initially. I was thrown on the register the first day with minimal instructions and customers complained a lot. But if you're a quick learner you'll like being on the register. Sometimes hours are cut and you don't get that many. If you're looking for a job that gives you 20+ hours regularly this probably isn't the job for you.

    Advice to Management

    Keep doing what you're doing.


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  5. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Calallen, TX
    Former Employee - Sales in Calallen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours and flexible days

    Cons

    low pay and short shifts

    Advice to Management

    no comment


  6. Helpful (1)

    "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Kansas City, MO
    Current Employee - Sales Associate in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    Great atmosphere. Fun customers. Nice coworkers. Easy job.

    Cons

    Management doesnt take rude coworkers seriously.


  7. "Ross is great when they can be promising, but a disappointment if not."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate/Stock Team Member/Cash Office
    Current Employee - Sales Associate/Stock Team Member/Cash Office

    I have been working at Ross Stores part-time (More than a year)

    Pros

    The customers are so friendly because the bargains are fantastic! The discount is helpful, and there is a ton of room for moving up in the industry.

    Cons

    It can take 2 years to be promoted and people come and go, it can be difficult to get promoted quickly

    Advice to Management

    If you plan to tell an employee who wishes to be promoted, make sure to do so before leaving.


  8. "area supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Supervisor in Garland, TX
    Current Employee - Area Supervisor in Garland, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working in a happy comfortable environment

    Cons

    Never enough workers to work and not enough money to pay out for more workers

    Advice to Management

    Advice to management always be outgoing friendly and accept your associates for the good and bad days also speak to them and also treat them as equals you are no better as a manager in a person that is an associate


  9. Helpful (2)

    "Great job/management, horrible customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitting Room Associate
    Former Employee - Fitting Room Associate
    Recommends
    Negative Outlook

    I worked at Ross Stores part-time (Less than a year)

    Pros

    Thoroughly trained; management very patient; really looks after you to make sure you're getting it right

    Cons

    Customers are really mean sometimes. Work in fitting room and they get offended when attempting to try to count their clothes

    Advice to Management

    Implement more loss prevention techniques that will be subtle to customers but easy to maintain


  10. "Work at Ross"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Dublin, CA
    Current Employee - Customer Service Associate in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores part-time (Less than a year)

    Pros

    Great People (customers and co-workers) Flexible schedule (good place to work if you're a full time student) Management has a really good training program and direction.

    Cons

    Hours tend to get cut. Rate of pay Bitter customers on the weekends and the Tuesday discount.

    Advice to Management

    None, you're doing a great job!


  11. "Stock Team Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Team Associate in Azle, TX
    Former Employee - Stock Team Associate in Azle, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores (Less than a year)

    Pros

    fast paced, shift ends in afternoon, good discount, coming in to a clean store

    Cons

    early hours, stores easily disorganized



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