Ross Stores Reviews | Glassdoor

Ross Stores Reviews

Updated September 18, 2017
3,302 reviews

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3.1
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Ross Stores CEO Barbara Rentler
Barbara Rentler
631 Ratings

3,302 Employee Reviews

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Pros
Cons
  • inflexible work / life balance (yes it's a typical 9-5 but doesn't really leave room for WFH or half days to attend to personal matters) (in 83 reviews)

  • but if its part time hours you want you'll be ok (in 172 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (23)

    "Retail Leader Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I absolutely enjoyed my internship experience! The internship program is very well organized and they really do take care of their interns. In the short 10 weeks, I can confidently say that the internship experience prepared me for what it means to be a retail leader and manage a multi-million dollar store. I gained a better insight into managing an entire store of staff and merchandise, theft prevention, HR, hiring and onboarding, product placement and other related topics. Overall, great experience.

    Cons

    The only con is that you might work with and management unprofessional or unmotivated staff members. This can at times feel like babysitting. Other than that, I would say the experience was pretty great.

    Ross Stores Response

    Mar 14, 2017 – Talent Acquisition

    We’re proud of our brand and the people who work here. It’s always nice to be able to recognize our great Associates. Thanks for sharing!


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Kyle, TX
    Current Employee - Sales Associate in Kyle, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores part-time (More than 3 years)

    Pros

    Works with my school schedule and the job isn't all that difficult. I love all my managers!

    Cons

    Customers have to be the worst part. They tend to think less of ross employees, I guess because it's a discount store..

    Ross Stores Response

    Sep 19, 2017

    Thanks for your feedback. We're happy that the flexibility Ross creates has allowed you to continue your education while working! Despite the flexibility and good management teams, your right that... More

  3. "Ross"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time

    Pros

    Great culture, with strong ethics, good teamwork

    Cons

    Payroll constraints limit what gets done.

    Advice to Management

    More people= better looking stores & more cashiers=more sales


  4. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hard Worker in Woodbridge, VA
    Former Employee - Hard Worker in Woodbridge, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ross Stores part-time (More than 3 years)

    Pros

    Experience/hard worker/multi task worker/work well with others team player/ and WORk with diverse peoples&companies love fashion

    Cons

    I hope to hear from u

    Advice to Management

    None


  5. "ASM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Riverside, CA
    Current Employee - ASM- Assistant Store Manager in Riverside, CA
    Recommends

    I have been working at Ross Stores full-time (More than a year)

    Pros

    Great upward mobility. Internal promotions

    Cons

    Pay is not competitive when promoting internally. It is better to negotiate high when onboarding


  6. "Operational Area Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    Friendly and great opportunity for advancement

    Cons

    I have no cons. Love my job!


  7. "Retail/ warehouse"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I like the store ,good environment

    Cons

    Long lines to pay the merchandise

  8. "Location Planning Analyst II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time

    Pros

    Great career path if you put the work in, benefits and culture are good. They put you in the position to succeed you just have to want it.

    Cons

    Technology is a little dated. Time it takes to complete tasks makes it hard to meet deadlines and work efficiently.

    Advice to Management

    Understand the disadvantage your associates are at with the technology and systems in palce when making requests. Try to eliminate inefficient work.

    Ross Stores Response

    Sep 18, 2017

    Thanks for your feedback. We do our best to find the right talent and set them on the career path to success. We're happy to know that you feel good about your role as a Location Planning Analyst... More


  9. "Retail Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The employee discounts were great.

    Cons

    Not a lot of communication, which can cause confusion when policies change.


  10. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ross Stores full-time (More than a year)

    Pros

    Great discounts, work as much hours as you need, meet a lot of new people.

    Cons

    Not always gonna go by fast, work in the hot sun.

    Advice to Management

    Always listen to customers, never interrupt.


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