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Ross Stores Reviews
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    Ross Stores Reviews

    Updated June 17, 2018
    3,771 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Ross Stores CEO Barbara Rentler
    Barbara Rentler
    779 Ratings

    3,771 Employee Reviews

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    Pros
    Cons

    • "Bad work life balance bad communication" (in 93 reviews)

    • "No benefits for part-time staff" (in 187 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (3)

      "Area Supervisor/Retail Assoiciate."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Area Supervisor
      Former Employee - Area Supervisor
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Ross Stores full-time (More than a year)

      Pros

      Great company to work for! When you have the mindset to move up within the company or your store, it's very possible. It only took me only 1 year of working there that I was able to become a manager/supervisor.

      Your hired as part-time when you start, so there are less scheduale obligations you have.

      They love to promote from within, and the management team works close with you to make sure it happens. Even the coporate managers/leaders, know who are once you've made the steps to move up.

      It's all about support, and they definitely give it you. There is a lot of self reflection/review your expected to fulfill, however it is very helpful to see your own progress and how you're developing and achieving your goals.

      Also, the fact that Ross doesn't descriminate against anyone, you meet amazing peoeple to work with. There stories and backgrounds are just amazing, truly my most favorite coworkers I have met, were from Ross.

      Cons

      Not all managers are the same and there tends to be some obvious favortisim between management and associates. But that's any company.

      Sometimes when your store is understaffed, if our part-time you will work full-time hours, but with out the benefits and pay. Becuase some stores are only allowed any a limited amount of full-time associates, but hours need to be worked.

      Expecatations can be be very high, and if you don't meet them, sometimes they will "coach" you to work a different shift or postion.

      Advice to Management

      Communication can use work.

      Ross Stores Response

      Feb 1, 2018

      Thanks for your review! It's always great to hear positive experiences had within one of our stores. We're all about helping our Associates grow their own career and we're happy that you found that... More

    2. "Great Place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Ross Stores part-time

      Pros

      Flexibility easy job to work.

      Cons

      Sometimes not enough hours unless its holidays.

      3. Join the Ross Stores team
      See Our Latest Jobs

    3. "Fitting room attendant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Fitting Room Attendant in Lancaster, CA
      Current Employee - Fitting Room Attendant in Lancaster, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ross Stores part-time (Less than a year)

      Pros

      Always work to be done, never down time to be bored and pretend to look busy. They try to train you in multiple areas. You get to meet a lot of people and the coworkers are easy to get along with.

      Cons

      They never make it easy for you to remember the order in which to re rack the clothes in once someone is done trying them on. From what I see everyone has their own system but its complicated and very specific order to remember esp, in the first few weeks of just getting aquainted with the job. Need to implement an easier more apparent way to file the clothes away in so as to teach new fitting room attendants how to get this done faster so that they can keep up with the work flow which can often be busy and hectic and crazy.

      Advice to Management

      Please figure out a way to make filing back the clothes onto the rack in the fitting room after customers try them on easier to remember!! Use more panels, allow us to keep a little chart on the wall taped up while we work.... just so we dont feel stupid and not up to par with the other more experienced workers.

    4. "Ross is a great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front End Supervisor in District Heights, MD
      Current Employee - Front End Supervisor in District Heights, MD
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Ross Stores full-time (More than 3 years)

      Pros

      The hardworking and efficient the more opportunities will come your way it’s about determination.

      Cons

      Short brakes. Public restrooms !

      Advice to Management

      Treat others the way you want to be treated yes we are not friends but i’m not a child or dog . Do your job correctly i’ll do mines.

    5. "Receptionist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Receptionist in Los Angeles, CA
      Current Employee - Receptionist in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ross Stores full-time (Less than a year)

      Pros

      Great company to work for. Offers great pay, benefits, and is involved with charity/community.

      Cons

      It would be helpful to have more communication within the departments around the office. Will also be nice for applicants to have better access to follow up on their job applications. Would love to see more company spirit/cheer.

      Advice to Management

      Keep up the good work (:

      Ross Stores Response

      Jun 15, 2018

      Thanks for your review! We are pleased to hear that you are enjoying your time with us in the LA Buying Office. Keep up the phenomenal work and we will forward your feedback to the appropriate... More

    6. "Overall A Decent Store Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate
      Former Employee - Sales Associate
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Ross Stores part-time (More than a year)

      Pros

      Good Break Schedule
      Easy to learn Tasks

      Cons

      Customers are often difficult,
      Timed cashiering scores are stressful.

    7. "Hi"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Protection Specialist in Burke, VA
      Current Employee - Store Protection Specialist in Burke, VA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Ross Stores full-time (More than 10 years)

      Pros

      Store manager is nice and very considerate

      Cons

      Low pay and long hours

      Advice to Management

      More money

    8. "AS to ASM"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Ross Stores full-time

      Pros

      Easy work
      Laid back environment
      Everyone is pretty nice
      People usually willing to help

      Cons

      Communication is not together.
      All promotions should receive a raise sufficient for the job

      Advice to Management

      Take quicker action on associates with horrible attendance habits and communicate better with your team.

    9. "Ross was a very nice place to work at. I was in charge of the cash register. helped with inventory and stocking."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Ross Stores part-time

      Pros

      awesome people to work with.
      flexible hours.

      Cons

      there are no cons at all

      Advice to Management

      none

    10. "It was okay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      discount, flexible, good team work

      Cons

      rude customers, not very organized

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