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    Ross Stores Reviews

    Updated August 17, 2018
    3,889 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Ross Stores CEO Barbara Rentler
    Barbara Rentler
    814 Ratings

    3,889 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "Bad work life balance bad communication" (in 94 reviews)

    • "No benefits for part-time staff" (in 185 reviews)

    More Pros and Cons
    1. Featured Review

      "Great team at Ross!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Manager in Dublin, CA
      Current Employee - Senior Manager in Dublin, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ross Stores full-time (Less than a year)

      Pros

      It's great to work every day with talented, smart, driven, helpful, accountable coworkers and leaders! Culture is positive, and consistent with the brand. Company performance is strong due to a solid business strategy. Leaders are truly developmentally focused with their team members, providing actionable timely feedback, which I appreciate. Ultimately, it is a great cultural fit for me.

      Cons

      The hiring process can take a while, so be prepared. But the team kept me informed throughout the process, and in the end, it was definitely worth the wait.

      Advice to Management

      Continue the rock solid focus on executing the business strategy.

      Ross Stores Response

      Jul 31, 2018

      Thank you for your review! It's always great to hear when our Associates are enjoying what they do and feel supported by their team. We're happy to hear that you've found the right fit for you.... More

    2. "working there for four years"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Sales Associate in West Melbourne, FL
      Current Employee - Sales Associate in West Melbourne, FL
      Recommends
      Approves of CEO

      I have been working at Ross Stores part-time (More than 3 years)

      Pros

      I love this place. Co workers are nice and managers are flexible and understanding.

      Cons

      the customers are rude but that is anywhere

      Advice to Management

      keep shining we love you

      3. Join the Ross Stores team
      See Our Latest Jobs

    3. "Good Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - FES in Winter Garden, FL
      Current Employee - FES in Winter Garden, FL
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Ross Stores (Less than a year)

      Pros

      Laid back and interesting customers.

      Cons

      Sometimes fast paced and long lines.

      Advice to Management

      Put more people on night shifts so the lines don’t get too crazy

    4. "Front End Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front End Supervisor in Panama City Beach, FL
      Current Employee - Front End Supervisor in Panama City Beach, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ross Stores full-time (Less than a year)

      Pros

      Flexible schedule, work day moves quickly, employee discount

      Cons

      Not enough people scheduled to accomplish the work needed to meet expectations.

    5. "Assistant Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Store Manager in Jacksonville, FL
      Current Employee - Assistant Store Manager in Jacksonville, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ross Stores full-time (More than 8 years)

      Pros

      Room for growth. Employee discount.

      Cons

      Crazy hours. Store stays unorganized

    6. "na"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Fresno, CA
      Former Employee - Sales Associate in Fresno, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Ross Stores part-time (More than 3 years)

      Pros

      great discounts, first to see what comes in.

      Cons

      not enough hours for part timers.

      Advice to Management

      give out more hours, ur employees will stick around.

    7. "Good job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Merchant Support Administrator in New York, NY
      Former Employee - Merchant Support Administrator in New York, NY
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Ross Stores full-time (More than a year)

      Pros

      I worked out of the New York City buying office. As a Merchant Support Administrator, I supported three buyers and by the end of my time there, ended up taking on a fourth. I greatly enjoyed working with my buyers and assistant buyers: It wasn't this way for everyone, but most of my work was given to me electronically and I was able to format the data to make it easier to input orders. My coworkers kept me entertained and I was able to put my headphones on when I really needed to focus. Summer Fridays between July and September where the office closed down at 1pm. Good pay for the work being done.

      Cons

      Management had a habit of not listening to us. Direct supervisor was petty and got a colleague fired via sabotage, and used to lie to us about things HR supposedly said. Direct supervisor did not accept other points of view: Her way or the highway. Lots of meetings (orchestrated by the direct supervisor) where nothing was accomplished because no meeting needed to happen, as there was nothing to really talk about, which meant time away from inputting orders (not ideal on short days or days where a buyer had many orders to input). Sometimes the systems used to enter orders would go down and be down for hours.

      Advice to Management

      Listen to your MSAs. They want to do a good job, and at least when I was there, my coworkers and I all enjoyed our work. Let the MSAs work as they need to work and support them when they need it.

      Ross Stores Response

      Aug 14, 2018

      Thank you for your review. We are pleased to know that you had a fun and engaging team of buyers to keep you motivated. Plus summer fridays are the best! Being a MSA is an important role in our... More

    8. "Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Ross Stores part-time

      Pros

      Learn as you go. Flexible schedule

      Cons

      Love the flexible hours but are
      too
      Short

    9. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Cashier in Kissimmee, FL
      Former Employee - Cashier in Kissimmee, FL

      I worked at Ross Stores full-time (Less than a year)

      Pros

      Great job, you stay busy, and there’s always something to do

      Cons

      coworkers were not very helpful and the pay isn’t that good for the amount of work you do

    10. "GREAT PLACE TO WORK"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Store Protection Specialist in Jacksonville, NC
      Current Employee - Store Protection Specialist in Jacksonville, NC
      Recommends
      Positive Outlook

      I have been working at Ross Stores full-time (Less than a year)

      Pros

      Co-Workers, hourly wage flexible management

      Cons

      retail hours, long holiday hours

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