Ross Stores Reviews | Glassdoor

Ross Stores Reviews

Updated April 25, 2017
634 reviews

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2.0
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Ross Stores CEO Barbara Rentler
Barbara Rentler
73 Ratings

634 Employee Reviews

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Pros
Cons
  • inflexible work / life balance (yes it's a typical 9-5 but doesn't really leave room for WFH or half days to attend to personal matters) (in 76 reviews)

  • but if its part time hours you want you'll be ok (in 162 reviews)

More Pros and Cons

  1. "Ross Stores"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPS in Towson, MD
    Current Employee - SPS in Towson, MD

    I have been working at Ross Stores part-time (More than 3 years)

    Pros

    Colorful working environment. Learn great people skills.

    Cons

    A place where you need to have a certain kind of mindset to work here.


  2. "Would Be Okay If..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitting Room Attendant in Pflugerville, TX
    Former Employee - Fitting Room Attendant in Pflugerville, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (More than a year)

    Pros

    Flexibility to set your own schedule
    Holiday Pay For Part-Time

    Cons

    Understaffed
    Managers on Ego Trips
    Hassled about Calling In
    Because of a Lack of Staff You're asked to cover at least three different positions during your shift

    Advice to Management

    Pay more in order to get more employees so current employees don't have to do a million jobs on top of the one they were hired to do.


  3. "Sales- stock associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate Customer Service Closer and Stock Person in Lynnwood, WA
    Former Employee - Sales Associate Customer Service Closer and Stock Person in Lynnwood, WA

    I worked at Ross Stores part-time (More than a year)

    Pros

    If you unload the trucks stock you have weekends off start at6 am off by 12 or3pm at latest unheard of in retail they promote from within must be flexible

    Cons

    Youll never get 40 hours as an associate sometimes only 15- 20 hours a week.closing shift must put store back together meaning if u dont hustle you could be there till 2am customers trash the stores

    Advice to Management

    Start listening to your leads take their word for who a good worker or not hire middle age and adults not just teens and 20 somethings


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  5. "My Experience at Ross Dress For Less"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in New Orleans, LA
    Current Employee - Retail Sales Associate in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    20% Employee Discount, Meeting diverse customers

    Cons

    Lack of communication between managers, unorganized management, lazy managers, lack of required breaks, not flexible with scheduling

    Advice to Management

    Listen to associates more often, avoid taking advantage of associates, avoid talking down on associates in front of customers, treat employees with respect


  6. Helpful (1)

    "No work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in New York, NY
    Former Employee - Buyer in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores full-time (More than 10 years)

    Pros

    Detailed training. Exposure to many different areas and positions in the company.

    Cons

    Grown so much and so rapidly that many areas have fallen by the wayside in terms of updating thought processes. Things that may have worked ten years ago no longer work. Work loads are enormous, the pace is unrelenting and no one cares if you are there until ten at night as long as you somehow manage to finish your work. Woe is you if you actually have or want a life and can't manage to get it all done by 5:30.

    Advice to Management

    Stop. Take a look around and ask yourself why you are losing are your veteran employees.


  7. Helpful (1)

    "Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Plymouth Meeting, PA
    Former Employee - Sales Floor Associate in Plymouth Meeting, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ross Stores full-time (Less than a year)

    Pros

    It was a fast pace store. Always had something to do

    Cons

    Manager will not come if an cashier need assistance.

    Advice to Management

    Need new managers or have a sales floor manager warehouse manager and a store manger


  8. "Cook Part Time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier/StockRoom in Tampa, FL
    Former Employee - Sales Associate/Cashier/StockRoom in Tampa, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (Less than a year)

    Pros

    Flexible schedule just have to let management know before they do the schedule

    Cons

    No room for growth none


  9. Helpful (2)

    "Its not worth moving up at ross"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Carmichael, CA
    Current Employee - Front End Supervisor in Carmichael, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    20% off to all employees

    Cons

    They don't give fair quarterly reports and often won't give raises for the promotions they hand out. You end up doing more work for the same amount of money.

    Advice to Management

    Take better care of your employees.


  10. Helpful (1)

    "A job is a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Ocala, FL
    Current Employee - Retail Sales Associate in Ocala, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (Less than a year)

    Pros

    Discount
    Close knit coworkers depending on personalities

    Cons

    No benefits at part time
    Management is a joke
    Horrible flexibility

    Advice to Management

    Hire associates who are serious about moving up in the company. Don't always trust what a supervisor says. If an employee comes to you about something they did wrong, that they're admitting to, don't make them feel like everything they do is incorrect. Don't allow front and supervisors to disappear for two hours and have an associate without authorization do all returns


  11. Helpful (1)

    "Apply with caution."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (More than a year)

    Pros

    employee discount. Flexible schedule.

    Cons

    Lack of opportunities for advancement. Lack of hours.


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