Ross Stores Reviews | Glassdoor

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Ross Stores Reviews

Updated January 20, 2018
705 reviews

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4.0
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Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
158 Ratings

705 Employee Reviews

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Pros
Cons
  • Bad work life balance bad communication (in 87 reviews)

  • 1 more than part-time employees (so like (in 179 reviews)

More Pros and Cons

  1. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Oshkosh, WI
    Former Employee - Sales Associate/Cashier in Oshkosh, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ross Stores (More than a year)

    Pros

    - 20% employee discount
    - $1 raise after a year
    - Two days out of the year where you get 40% off
    - Easy to advance within the company if there are positions open

    Cons

    - You don't really get trained in what you do
    - At my specific location we were always short staffed
    - Full-time managers only got paid like $1 more than part-time employees (so like $11)

    Advice to Management

    - You're a multi-million company, managers should get paid more for the amount of work they do.


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores part-time (Less than a year)

    Pros

    Flexible schedule & reasonable pay

    Cons

    Long hours of work when closing

  3. "Sales Floor"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores part-time

    Pros

    Friendly environment
    Teamwork
    Easy process to learn
    Systemized sales
    Understanding management

    Cons

    High theft
    Lack of staff
    Lots of overtime
    Sales floor can be overstocked

    Advice to Management

    Continue to encourage employees to do their best


  4. "Area Supervisor review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Supervisor in Phoenix, AZ
    Former Employee - Area Supervisor in Phoenix, AZ

    I worked at Ross Stores full-time (More than 5 years)

    Pros

    Good advancement opportunities, good benefits package for full time employees

    Cons

    A lot of work for minimal pay, don't always get recognized for hard work


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Honolulu, HI
    Former Employee - Sales Associate in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (More than a year)

    Pros

    great coworkers, great supervisors, flexible

    Cons

    one sided job, gets hectic at times


  6. "Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores full-time

    Pros

    They instilled a friendly working environment

    Cons

    The different customer expectations made it hard to cater to everyone

    Advice to Management

    Enforce employee morale


  7. "Decent workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Hamilton, NJ
    Current Employee - Customer Service Associate in Hamilton, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (Less than a year)

    Pros

    comfortable environment for the most part
    people are great too
    supervisors are understanding
    customer interactions can be nice

    Cons

    unorganized sometimes
    certain people overstate their authority and create an uncomfortable atmosphere
    sometimes i am told conflicting things from different supervisors

    Advice to Management

    higher ups should try to communicate with the normal employees too it feels weird seeing them and never being introduced as they always visit the store

  8. "Fast paced but great place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention in Bismarck, ND
    Current Employee - Loss Prevention in Bismarck, ND
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    Great Co-workers.
    Store management is great.
    Great retail experience.
    Always something to do.

    Cons

    Upper management can be a little over bearing.
    Frequent changes of rules (mostly semantics).

    Advice to Management

    Training videos aren't good enough for employees first days in the job. Need a person to train new employees as well.


  9. "Ross Stores Retail Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores part-time

    Pros

    Great employees and general management

    Cons

    Hours are long. The store is always a mess.


  10. "Would like to work part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lake Charles, LA
    Current Employee - Sales Associate in Lake Charles, LA

    I have been working at Ross Stores part-time (Less than a year)

    Pros

    I get the hours I like

    Cons

    No loyalty or fare ness going on in the workplace


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