Ross Stores Reviews in Washington, DC | Glassdoor

Ross Stores Washington Reviews

3 reviews

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Washington, DC

2.3
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
1 Rating

3 Employee Reviews

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Pros
Cons
  • inflexible work / life balance (yes it's a typical 9-5 but doesn't really leave room for WFH or half days to attend to personal matters) (in 83 reviews)

  • Some people don't like the hours I don't mind it since I'm a part time student (in 176 reviews)

More Pros and Cons

  1. "Area Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Supervisor in Washington, DC
    Former Employee - Area Supervisor in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ross Stores full-time (More than 3 years)

    Pros

    20 percent discount that's doubles 2 times a year to 40 percent, most workers were good people who worked hard

    Cons

    Management was lazy and shifted their responsibilities, low pay for alot of work, scheduling was bad; always cut your hours with short notice


  2. "Not what I expected."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Washington, DC
    Current Employee - Cashier in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount, flexible schedule, easy to learn register functions since they are soooo old, and they have nice loss prevention employees.

    Cons

    Part time so maximum of 25 hours but most part time people have 12-13. Too fast paced, horrible customer service. Horrible communication. Training wasn't very good. Prices are low and the discount is good but honestly i could get the same number of items cheaper on some department stores sale days or coupon days.

    Advice to Management

    Don't stand over someone when training them or letting them do register for the first time most people don't like that... Don't try to guilt trip people for not wanting to work there any longer its pointless... ✌

  3. "no respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Supervisor in Washington, DC
    Current Employee - Area Supervisor in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than a year)

    Pros

    decent advancement possibilities
    good on paper the policies and manuals sound great
    non-store mgt seem fair and evenhanded
    the store will hire almost anyone

    Cons

    low pay no hours
    non-store mgt wont respond to concerns of employees in the stores
    bias is rampant in the stores
    very low morale
    not enough payroll to make the stores effective
    you are expected to be available all day everyday, so you cant have a life

    Advice to Management

    talk below store mgr without them around; find out about the low morale
    you get what you pay for; minimal wages get you a minimal effort


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