Ross University Reviews | Glassdoor

Ross University Reviews

Updated July 12, 2017
24 reviews

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24 Employee Reviews

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  1. "A good starting place to get work experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Service Specialist in Davie, FL
    Current Employee - Student Service Specialist in Davie, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross University full-time (More than 3 years)

    Pros

    The culture and ideas are wonderful, the belief that students come first has always been the main focus

    Cons

    there are a lot of promises that aren't fulfilled. Sometimes they are more worried about pleasing people more than helping people on a more professional level

    Advice to Management

    Listen to the colleagues, be the advocate for your employees.


  2. Helpful (1)

    "Stay Away Unless You're Desperate!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Miramar, FL
    Former Employee - Operations in Miramar, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Ross University full-time (More than a year)

    Pros

    The benefits are OK and a few good folks work there

    Cons

    - High school bullying and racism tolerated
    - No room for advancement unless you're a member of the "clique"
    - Most of management can barely write an email, as such if you're highly educated, outspoken and smart; you'll be vilified
    - Don't think about job enrichment, most roles involve very mundane "busy-work" and you dare not try to operate outside of your scope or go above & beyond; it'll be deemed as "you're trying to take over"

    ***Only work here if you're looking for something temporarily and extremely desperate for employment***

    Advice to Management

    Please hire competent management or at least provide some soft skills/professionalism training. It is an embarrassment to have these people lead a medical institution!!

  3. Helpful (3)

    "Once upon a time..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Associate in North Brunswick, NJ
    Current Employee - Admissions Associate in North Brunswick, NJ
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ross University full-time (More than 5 years)

    Pros

    Work life balance, benefits, good coworkers, fair reimbursements

    Cons

    Opportunities for growth, poor communication, naive upper level management

    Advice to Management

    Once upon a time Ross University was an excellent place to work, but with much employee relocation, poor communication from the higher ups, little to no room for growth, and a growing "corporate" environment, the university I was once proud to represent has gone the way of other for profit schools. I find myself making phone calls to prospective students, sending an enormous amount of emails, and trying to "sell" the university rather than speak as an admissions professional.


  4. "Good starting company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor
    Current Employee - Advisor
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ross University full-time (More than a year)

    Pros

    The culture of this place is amazing and there's no other place I have work for that has help with that. There is a social engagement committee that keeps the employee engaged. In some ways they truly care about the employee. It's a great starter job to gain a lot of experience !

    Cons

    Unfortunately one of the many reasons of why am looking into leaving is because of the micromanagement of the new reports that they are compiling. Now we are being monitored for calls, logins and log out, and the way we advise. If you think about it this is two salaries for one (call center and advising salary). Which is not fair, it's starting to feel a bit suffocating. There is a lot of secrets and odd meetings going on. More and more work and very little show of improvement of pay. There are some cliques, and if you're an outsider of those cliques you won't get far.

    Advice to Management

    Provide more communication and trust the employee. Sometimes management worries about things they shouldn't worry about instead of focusing on the student.


  5. "Starter Job for many"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Ross University full-time

    Pros

    Social Events, Can be easy if that is what you are looking for - same work every day

    Cons

    Opportunity, Salary Increases. Lost employees due to low opportunities to increase pay over time.

    Advice to Management

    Pay for value. Deviate from strict corporate policy on pay increases.


  6. "okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    work/life balance - can be flexible

    Cons

    management keeps secrets and is not open


  7. "Positive Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I had a positive experience during my time at the company.

    Cons

    None that I care to mention

  8. Helpful (1)

    "Great work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Ross University full-time (More than 10 years)

    Pros

    Holiday bonus
    Frequent training
    opportunity to grow
    Free tuition for staff
    Great team spirit among different departments
    Great work life balance.. Keep it up

    Cons

    Can't say anything wrong about this company. Loved working there. The pay is ok and the work and life balance is great.

    Advice to Management

    Keep it up


  9. "Over promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Ross University full-time

    Pros

    Peers are friendly and mostly welcoming.

    Cons

    Leadership over promises and under delivers.

    Advice to Management

    Follow through


  10. "pass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Ross University full-time (More than 5 years)

    Pros

    Great sense of family, cross-training, and flexibility. Good benefits.

    Cons

    Worked there a very long time. Involved in many projects outside my scope. Took on many new responsibilities. Couldn't even get a title change after 5 years. If you are there for 5 years, expect to be only making about 3k more than your starting salary. Management full of empty promises.

    No opportunity for career advancement. The re-organization of the company has put incompetent people into the management staff. I guess this is why recently they have been having a high turnover rate. I mean Ross University to DeVry Medical Int., DeVry Education Group, and probably a recent name change again. Something is going on.

    Advice to Management

    Take a better look at proven experience vs the talkers.


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