Ross University Reviews | Glassdoor

Ross University Reviews

Updated July 23, 2017
25 reviews

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25 Employee Reviews

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  1. "Ross is Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Ross University full-time

    Pros

    Colleagues aren't just co-workers, they are family!

    Cons

    Home office doesn't appreciate or understand what they have here!

    Advice to Management

    Be mindful of who & what you keep and what your let go of!


  2. "Good starting company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor
    Current Employee - Advisor
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ross University full-time (More than a year)

    Pros

    The culture of this place is amazing and there's no other place I have work for that has help with that. There is a social engagement committee that keeps the employee engaged. In some ways they truly care about the employee. It's a great starter job to gain a lot of experience !

    Cons

    Unfortunately one of the many reasons of why am looking into leaving is because of the micromanagement of the new reports that they are compiling. Now we are being monitored for calls, logins and log out, and the way we advise. If you think about it this is two salaries for one (call center and advising salary). Which is not fair, it's starting to feel a bit suffocating. There is a lot of secrets and odd meetings going on. More and more work and very little show of improvement of pay. There are some cliques, and if you're an outsider of those cliques you won't get far.

    Advice to Management

    Provide more communication and trust the employee. Sometimes management worries about things they shouldn't worry about instead of focusing on the student.

  3. "Starter Job for many"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Ross University full-time

    Pros

    Social Events, Can be easy if that is what you are looking for - same work every day

    Cons

    Opportunity, Salary Increases. Lost employees due to low opportunities to increase pay over time.

    Advice to Management

    Pay for value. Deviate from strict corporate policy on pay increases.


  4. "Vet School review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Basseterre (Saint Kitts and Nevis)
    Former Employee - Anonymous Employee in Basseterre (Saint Kitts and Nevis)
    Recommends
    Neutral Outlook

    I worked at Ross University full-time

    Pros

    Great growth opportunities for those capable of and willing to put the work in.

    Cons

    Lots of folks are lazy, perpetual complainers who care more about insignificant things than working hard to advance their careers. There's a culture of gossip among the staff that is quite unfortunate. If you're new, be ready to hear all sorts of shocking things about yourself.

    Advice to Management

    HR's effectiveness leaves a lot to be desired.


  5. "okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    work/life balance - can be flexible

    Cons

    management keeps secrets and is not open


  6. "Positive Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I had a positive experience during my time at the company.

    Cons

    None that I care to mention


  7. "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ross University full-time

    Pros

    Great weather, good pay, tax free

    Cons

    growing pains, under staffed, emotional

    Advice to Management

    work on improving systems

  8. Helpful (1)

    "Great work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Ross University full-time (More than 10 years)

    Pros

    Holiday bonus
    Frequent training
    opportunity to grow
    Free tuition for staff
    Great team spirit among different departments
    Great work life balance.. Keep it up

    Cons

    Can't say anything wrong about this company. Loved working there. The pay is ok and the work and life balance is great.

    Advice to Management

    Keep it up


  9. "Over promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Ross University full-time

    Pros

    Peers are friendly and mostly welcoming.

    Cons

    Leadership over promises and under delivers.

    Advice to Management

    Follow through


  10. "Dominica is a great place to live!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in Portsmouth (Dominica)
    Former Employee - Instructor in Portsmouth (Dominica)
    Recommends
    Positive Outlook

    I worked at Ross University full-time (More than 3 years)

    Pros

    Good benefits--TONS of paid time off, decent medical/dental/vision, progressively increasing yearly bonuses, academic travel and book allowances (book allowance can be used for technology, as well), personal travel allowance (in recognition of the fact that Dominica is pretty far from the home countries of most faculty). The location (Dominica) is breathtaking, the culture and land are wonderful. I have recommended Ross to friends, but with huge caveats.

    Cons

    The DeVry Medical overlords, et al. tend to create nightmare-level bureaucratic inefficiency. Faculty seem to often (not always, but mostly) get promotions based on their ability to grease wheels at upper levels; far far too many faculty are given directorships that come with huge bonuses but add nothing to the school or to the students' experience. It's SO bloated at the top. The most disappointing aspect of working there was the overall feeling that the students themselves were "customers," but not in any kind of positive way--more like the kinds of "customers" that show up at timeshare info sessions. The school publishes USMLE pass-rate statistics that are based on data so cherry-picked that one could fairly accuse Ross of outright lying. The students were forced to use products owned by The Corporation, regardless of the actual, you know, ability of those products to increase student success in medical school and at the Step exams. The faculty, as well, are chained to DeVry--there's no Blackboard, for example (not that Blackboard is awesome, but it's the best available), but instead bloated, expensive, inefficient software with a ridiculous UI...most students and faculty shared learning materials through MediaFire.

    Advice to Management

    Streamline upper-level positions. Stop shoving parent-corp products down the throats of your employees and students, and instead act like you care about more than reporting to your shareholders that X number of users are enrolled in Software Y. Publish accurate data regarding student success rates, at all levels--leaving med school at the end of two failed semesters leaves a student $60k in debt with nothing to show for it.


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