Rotech Healthcare Reviews | Glassdoor

Rotech Healthcare Reviews

Updated May 10, 2017
196 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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Timothy C. Pigg
63 Ratings

196 Employee Reviews

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Pros
  • They have great benefits and PTO (in 7 reviews)

  • Working at Rotech Healthcare your hours are great PTO accruals are great, most employees are awesome (in 10 reviews)

Cons
  • The upper management made decisions only to reverse the decisions a short time later (in 22 reviews)

  • Medicare has made it clear that they do not care about patient care (in 16 reviews)

More Pros and Cons

  1. "Patient Care Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PPC Specialist in Murray, KY
    Former Employee - PPC Specialist in Murray, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rotech Healthcare full-time (More than 3 years)

    Pros

    Provides a great working environment with good people to work with.

    Cons

    However, the company can be very disorganized as a whole. Not everyone seems to be on the same page.

    Advice to Management

    My advice is to look to the current lower level employees, the ones who take the customers daily calls, the ones who make deliveries. Understand what their issues are and address them from the bottom up.


  2. "Sales Representative"

    Star Star Star Star Star
    Current Employee - Sales Representative in Winston-Salem, NC
    Current Employee - Sales Representative in Winston-Salem, NC

    I have been working at Rotech Healthcare full-time (More than 3 years)

    Pros

    Decent money, good benefits with lots of freedom.

    Cons

    Tough industry with a lot of turnover.


  3. Helpful (1)

    "Horrible Company"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Patient Account Specialist in Charlotte, NC
    Former Employee - Patient Account Specialist in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rotech Healthcare full-time (More than a year)

    Pros

    Working hours were 7 am-4 pm

    Cons

    The Director is horrible and unfair. He is rude and a selfish bully. He sabotaged the Charlotte Call Center to keep from having to fly back and forth from Utah. He openly admitted to the entire center that he did not care what happens to us as employees, he even tried to deny and block our pay raises.

    Advice to Management

    Respect your employees and do not treat us like we are expendable.


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  5. Helpful (2)

    "patient account specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roy, UT
    Current Employee - Anonymous Employee in Roy, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (More than 10 years)

    Pros

    Good pto and benefits
    And great coworkers

    Cons

    I wouldnt work here if you like to be treated like a child who cant be trusted like lockers for your wallets and cell phones there is no trust by management

    Advice to Management

    Have meetings about changes you want to make and get the employees opinion befote theyre put into place


  6. "Awesome, Excellent, Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roy, UT
    Current Employee - Anonymous Employee in Roy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rotech Healthcare (More than 3 years)

    Pros

    This is a fast paced environment that you will not get board in. Constant challenges and changes along with industry shifts. GROWTH! If you want to grow with a company, this one has those opportunities in Management or outside management. TONS OF PTO DAYS! I've never worked with a more connected CEO that understands what the daily worker has to do.

    Cons

    Sometimes it can be stressful because it is high paced but they try hard to help you get through the stressful times.

    Advice to Management

    Continue to seek feedback from the employees and implement changes off their suggestions.


  7. Helpful (1)

    "Love Rotech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS in Roy, UT
    Current Employee - CSS in Roy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rotech Healthcare full-time (More than a year)

    Pros

    Manager is amazing and understanding all while ensuring I have the tools to do my job. The Funmittee is always working on fun ideas for positive morale.

    Cons

    None that I can think of

    Advice to Management

    Keep up the great work!


  8. Helpful (1)

    "Lax environment and great management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - VCAT Coordinator in Orlando, FL
    Former Employee - VCAT Coordinator in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rotech Healthcare full-time (More than a year)

    Pros

    Casual work environment, awesome leadership, and good location!

    Cons

    Pay is well below market, and the company could use a little more structure.

    Advice to Management

    Please keep doing what you're doing, but also realize that in order to retain top talent you must pay your employees competitive wages.


  9. "Patient Care Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in Murray, KY
    Former Employee - Patient Care Coordinator in Murray, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rotech Healthcare part-time (More than 3 years)

    Pros

    It feels good to help patients and the pay was good for KY

    Cons

    Managers don't listen to concerns, regular processes get changed daily, and the turnover rate is ridiculous.

    Advice to Management

    Relax, don't micromanage, listen to employees, hire internally, quit playing favorites.


  10. Helpful (1)

    "Customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gaylord, MI
    Former Employee - Anonymous Employee in Gaylord, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Rotech Healthcare (More than 10 years)

    Pros

    Locations are family oriented, good hours, great benefit PKG. Patient care is important. Gain great knowledge in medical field

    Cons

    Not enough employees to run the office efficiently, UM does not listen to issues that affect job performance, No incentives of a job well done

    Advice to Management

    Listen to your employees (CSR & PST) that are the front line of your corporation, they are the pillars of the corporation and without them you will fall


  11. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rotech Healthcare full-time (More than 10 years)

    Pros

    you meet some great people

    Cons

    you meet some bad people

    Advice to Management

    listen to concern's of employee's they are on the front line. a line seem's to be drawn between some management and employee's


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