Rotech Healthcare Reviews | Glassdoor

Rotech Healthcare Reviews

Updated November 11, 2018
257 reviews

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1.9
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Timothy C. Pigg
104 Ratings

257 Employee Reviews

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Pros
  • "They have great benefits and PTO" (in 8 reviews)

  • "Working at Rotech Healthcare your hours are great PTO accruals are great, most employees are awesome" (in 13 reviews)

Cons
  • "Constantly lied to from upper management" (in 28 reviews)

  • "Patient care is non-existent to higher ups above DM level" (in 19 reviews)

More Pros and Cons

  1. Helpful (15)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS in Roy, UT
    Current Employee - CSS in Roy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rotech Healthcare full-time (More than a year)

    Pros

    Great PTO/ FH program. Employee appreciation is high. Fun place to work, peers and management are very helpful.

    Cons

    Parking could use some re-organization, but this is on the landlord not Rotech.

    Advice to Management

    Since New Intake Manager has come on the entire office morale has changed for the better. Her bubbly personality shines in all she does, you see it rub off on others daily. Constructive feedback program rolled out since New Manger has been on board and I love it, it really helps me understand where I am and where I need/ want to be. The Funmitee is doing an awesome job keeping events going that are fun while we get to meet our peers in other departments we might not regularly work with.
    Don't get rid of Intake Manager, if she ever leaves we have big shoes to fill!


  2. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntington, WV
    Current Employee - Anonymous Employee in Huntington, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (More than 3 years)

    Pros

    Chance at making decent money per commission plan

    Cons

    No staff support, short staffed at locations, doesn't have equipment on hand that they want you to sell, no full time RT

    Advice to Management

    Hire more PST's and CSR's for the location and have the main respiratory equipment that they want us to sell on the shelf's and keep full time RT on staff.

  3. "Medical Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great team, so fulfilling job, great opportunity for someone with interest in medicine and growth

    Cons

    sometimes weekend work but still enjoyable


  4. "Customer Service Representatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Neutral Outlook
    No opinion of CEO

    I have been working at Rotech Healthcare full-time (Less than a year)

    Pros

    You're helping people to feel better.

    Cons

    It's a very high stress environment.

    Advice to Management

    Take more time to train employees better, then they will be better equipped to work their job.


  5. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in El Paso, TX
    Current Employee - Customer Service Representative in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (More than 5 years)

    Pros

    There are no pros for this location. Run away.

    Cons

    There is no leadership at all. No life. Low pay for office personal and delivery technicians.

    Advice to Management

    Please look into this location and it’s treatment of employees.


  6. Helpful (1)

    "Don't Do It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time

    Pros

    Some of the people that work here are great.

    Cons

    Direct supervisor was a gossip queen. My team was given tasks that were meant for 3-4 employees each. Instead of hiring more staff, my boss had us work overtime to keep up with basic tasks. This company has filed for bankruptcy many times, so keep that in mind. Also, this company is notorious for laying off employees, don't work here. All of upper management is white, male, republican, and unconcerned with those at the bottom of the totem pole.

    Advice to Management

    Fire your upper management, bring in some diversity.


  7. Helpful (1)

    "Does not care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rotech Healthcare full-time

    Pros

    Working hours, overtime, hour lunch.

    Cons

    ALL employees are expendable, policies and rules are constantly changing even if it makes no sense. Have to keep all belongings in car or locker like a child. Co workers and managment make the working environment feel like high school. Constantly lied to from upper management. The amount of work that is expected from you for what you get paid is unreasonable. They do not run things efficiently so your work is sometimes backed up from years before. They are all about quantity of quality so the patient's suffer.

  8. "mixed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Charlotte, NC
    Current Employee - Account Executive in Charlotte, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Rotech Healthcare full-time (Less than a year)

    Pros

    I am unable to think of one at this time.

    Cons

    Skeleton crew, business model somewhat questionable at times. Work and family balance is poor.


  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS III Intake in Orlando, FL
    Current Employee - CSS III Intake in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rotech Healthcare full-time (More than 3 years)

    Pros

    Competitive pay, great leadership team, management/supervisors are understanding and always available. Open door policy with them.

    Cons

    none-schedule is 8-5 monday-friday, can't complain

    Advice to Management

    Doing a great job!


  10. Helpful (1)

    "Who's the chief?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Account Representative in Miami, FL
    Current Employee - Patient Account Representative in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (Less than a year)

    Pros

    You get 40 hours a week and weekends off.

    Cons

    Pay sucks for the type of work first of all. Next, you have a lead, a supervisor and a manager PLUS another boss over all of them and no one is on the same page. Most disorganized company to work!

    Advice to Management

    My advice is all of you come to a decision and stick with it. Stop confusing what was understood 5 seconds ago.


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