Rotech Healthcare Reviews | Glassdoor

Rotech Healthcare Reviews

Updated January 20, 2019
261 reviews

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1.9
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Timothy C. Pigg
107 Ratings

Employee Reviews

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Pros
  • "Working at Rotech Healthcare your hours are great PTO accruals are great, most employees are awesome" (in 13 reviews)

  • "Decent money, good benefits with lots of freedom" (in 12 reviews)

Cons
  • "Do not expect upper management to reply to your emails for days at a time" (in 29 reviews)

  • "Patient care is non-existent to higher ups above DM level" (in 19 reviews)

More Pros and Cons

  1. Helpful (3)

    "CSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer in Roy, UT
    Current Employee - Customer in Roy, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (More than a year)

    Pros

    None I can think of I have been beyond stressed, and unimpressed with this employer

    Cons

    Unable to work at your own pace. Unable to be self motivated. Unable to be properly trained for job at hand, and expectations are set beyond achievable. You are set up for failure constantly.

    Advice to Management

    New management is needed


  2. "Oxygen Transfiller at Casper Wy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Oxygen Transfiller
    Former Employee - Oxygen Transfiller
    Recommends
    No opinion of CEO

    I worked at Rotech Healthcare (More than a year)

    Pros

    Independent work.
    Opportunities for growth.

    Cons

    Very meticulous documentation.
    Won't allow overtime

  3. "Great People, Not So Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Service Technician in Lakeland, FL
    Current Employee - Patient Service Technician in Lakeland, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (More than 3 years)

    Pros

    I loved the other drivers, such great guys. I also enjoyed the freedom of being on my own on the road.

    Cons

    No bonus during on call. You're just another employee to management and you have to deal with people not knowing how to do their job because you will never get fired.

    Advice to Management

    Pay attention to what your drivers actually do for your company. Long hours then on call, with some company paying for these weekends and nights that's the reason your turn around is so high.


  4. "One of the worst offices I've worked at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Generalist in Lafayette, IN
    Current Employee - Collections Generalist in Lafayette, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (Less than a year)

    Pros

    Some flexibility- you can choose to come in anywhere from 7am-8:30am as long as you put in 8 hours of work. No more, no less.
    People are friendly enough.
    Trainers are knowledgeable (they seem to be the only ones that know what's going on)

    Cons

    Incredibly low pay for what you're expected to do.
    Benefits, if you can call them that, are awful.
    Outdated equipment and programs.
    Office, breakrooms, and bathrooms are filthy and have weird permanent smells.
    You're treated like a child, not trusted to do anything without okaying it with management first.
    Although you get some flexibility with your schedule, your supervisor will need to approve it.
    Supervisors are rarely found at their desks. More commonly found gossiping with coworkers or taking cell phone breaks, which other employees are forbidden to do.
    Do not expect upper management to reply to your emails for days at a time. You'll need to go to them directly if you need something done in a timely manner. Which, again, is made difficult by the fact that they are rarely where they are supposed to be.
    Training seriously needs some work. Training lasts 4 weeks, when it should really be longer.
    There are only 2 trainers in the whole building of about 150 people, and these are seemingly the only people who have any real knowledge of the collections process.
    Any questions you ask from others will be rushed and most often, incorrect.
    All of this leads to an extremely high turnover rate, toxic atmosphere, and overall unhappy and unpleasant employees.

    Advice to Management

    If you can't afford to pay your employees a livable wage and benefits that aren't laughable, please consider shutting down your offices permanently so that companies that know how care for their employees can take over.
    Treat your employees like humans and not just numbers. This might make some stay for more than 2 months at a time.
    Stop with the micromanaging.
    Stop trying to keep the company alive and let it die already, like it should have years ago.


  5. "Not worth the blood, sweat and tears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Location Manager in Marietta, GA
    Former Employee - Location Manager in Marietta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rotech Healthcare full-time (Less than a year)

    Pros

    Pay, benefits; proximity, support of fellow Location Managers

    Cons

    No uppoer management support; lack of hands-on training; unprofessional environment

    Advice to Management

    Provide better training; support your location managers and their decisions;


  6. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntington, WV
    Current Employee - Anonymous Employee in Huntington, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (More than 3 years)

    Pros

    Chance at making decent money per commission plan

    Cons

    No staff support, short staffed at locations, doesn't have equipment on hand that they want you to sell, no full time RT

    Advice to Management

    Hire more PST's and CSR's for the location and have the main respiratory equipment that they want us to sell on the shelf's and keep full time RT on staff.


  7. "Medical Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great team, so fulfilling job, great opportunity for someone with interest in medicine and growth

    Cons

    sometimes weekend work but still enjoyable

  8. "Customer Service Representatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Neutral Outlook
    No opinion of CEO

    I have been working at Rotech Healthcare full-time (Less than a year)

    Pros

    You're helping people to feel better.

    Cons

    It's a very high stress environment.

    Advice to Management

    Take more time to train employees better, then they will be better equipped to work their job.


  9. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in El Paso, TX
    Current Employee - Customer Service Representative in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (More than 5 years)

    Pros

    There are no pros for this location. Run away.

    Cons

    There is no leadership at all. No life. Low pay for office personal and delivery technicians.

    Advice to Management

    Please look into this location and it’s treatment of employees.


  10. Helpful (1)

    "Don't Do It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time

    Pros

    Some of the people that work here are great.

    Cons

    Direct supervisor was a gossip queen. My team was given tasks that were meant for 3-4 employees each. Instead of hiring more staff, my boss had us work overtime to keep up with basic tasks. This company has filed for bankruptcy many times, so keep that in mind. Also, this company is notorious for laying off employees, don't work here. All of upper management is white, male, republican, and unconcerned with those at the bottom of the totem pole.

    Advice to Management

    Fire your upper management, bring in some diversity.