Rotech Healthcare Reviews | Glassdoor

Rotech Healthcare Reviews

Updated November 22, 2017
218 reviews

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2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Timothy C. Pigg
76 Ratings

218 Employee Reviews

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Pros
  • They have great benefits and PTO (in 8 reviews)

  • Working at Rotech Healthcare your hours are great PTO accruals are great, most employees are awesome (in 13 reviews)

Cons
  • When I told upper management what was really going on I got fired (in 24 reviews)

  • Medicare has made it clear that they do not care about patient care (in 18 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative
    Negative Outlook
    No opinion of CEO

    I have been working at Rotech Healthcare full-time (More than 5 years)

    Pros

    Potential to make money if proper support staff

    Cons

    Always changing the commission structure
    Hard to keep referrals happy and get paid on your commission if location staff doesn't do their job.

    Advice to Management

    Add help to the locations (CSR and PST ) Stop cutting jobs on the ground and adding middle management.


  2. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Roy, UT
    Current Employee - Supervisor in Roy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rotech Healthcare full-time (More than 5 years)

    Pros

    This company has a great PTO and paid holiday program. They value work-life balance and encourage staff to take time off and recharge.

    There are so many opportunities for advancement, you are definitely able to become a well-rounded employee and gain experience to become an expert in DME.

    Cons

    While it isn't the company's fault, there is a lot of change with regard to healthcare regulation that you have to be adaptable to change with.

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS in Roy, UT
    Current Employee - CSS in Roy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rotech Healthcare full-time (More than a year)

    Pros

    Great PTO/ FH program. Employee appreciation is high. Fun place to work, peers and management are very helpful.

    Cons

    Parking could use some re-organization, but this is on the landlord not Rotech.

    Advice to Management

    Since New Intake Manager has come on the entire office morale has changed for the better. Her bubbly personality shines in all she does, you see it rub off on others daily. Constructive feedback program rolled out since New Manger has been on board and I love it, it really helps me understand where I am and where I need/ want to be. The Funmitee is doing an awesome job keeping events going that are fun while we get to meet our peers in other departments we might not regularly work with.
    Don't get rid of Intake Manager, if she ever leaves we have big shoes to fill!


  4. "Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Murray, NY
    Former Employee - Anonymous Employee in Murray, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rotech Healthcare full-time (Less than a year)

    Pros

    Lots of PTO, and benefits

    Cons

    Full of drama and unprofessional management

    Advice to Management

    Stalking your employees to the bathroom, and accusing them of things you have no proof of is unprofessional.


  5. "DO NOT APPLY at the CSC in Roy, Utah"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Former Employee - Team Lead in Roy, UT
    Former Employee - Team Lead in Roy, UT
    Doesn't Recommend
    Negative Outlook

    I worked at Rotech Healthcare full-time (More than 3 years)

    Pros

    None. Working at the Customer Support Center in Roy, UT is horrible in every way.

    Cons

    Low hourly wage, senior management is horrible. They do not care about their employees whatsoever. Turn over rate is tremendous. There is no incentive to work hard.

    Advice to Management

    Happy employees are good employees, and they will work harder if you treat them well.


  6. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rotech Healthcare full-time (More than 5 years)

    Pros

    Decent salary and good benefits package.

    Cons

    Extremely Poor management
    Extremely racist environment

    Advice to Management

    Don’t ignore and laugh at racist comments when employees make them.
    Don’t allow employees to remain in hostile environment.
    Strive to advance employees on merit not race.


  7. Helpful (1)

    "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rotech Healthcare full-time (Less than a year)

    Pros

    pto is great and you do get paid on time,you will meet and work with some great people who really care about the patient and each other.

    Cons

    beware of the ghost in the shadows,patient care is not first $$$$$ are first period management cannot figure how to multitask (patient,employees,$$$$) in any order. if you ever have an red flag issue,first you are ignored second you are the problem

    Advice to Management

    as the thick black line grows even thicker between management and the common worker well you already know the story

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Rotech Healthcare full-time (Less than a year)

    Pros

    They offer medical, vision, and dental. There is also a medical savings plan. The PTO and paid holidays are an added bonus as well.

    Cons

    Poor structuring, la k of support and training.

    Advice to Management

    There needs to be a more stanfardized and comprehensive training program for all staff members. There is a significant lack of understanding from upper management as to what day to day responsibilities and operations actually look like. Seek input of all areas of operations, from those in the field, before putting policies into place. This would decrease the number of policy changes and increase the continuity of operations.


  9. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rochester Hills, MI
    Former Employee - Anonymous Employee in Rochester Hills, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rotech Healthcare full-time (More than 3 years)

    Pros

    There are none I can think of

    Cons

    Your commission depends on staffing and they are always under-staffed. You can deliver all you want but if there’s not enough staff to setup your patients then you lose and get written up! Avoid this lace like the plague! No raises ever! They are denying patients who want portable oxygen concentrator and it is not something Medicare would approve of! It’s illegal! CEO told his staff to do everything they can to deny them. When I told upper management what was really going on I got fired! I actually feel better now that I don’t work there! No more stress!

    Advice to Management

    Cut your bonuses and pay the employees better. CEO gets raises but not staff. You need more workers! Realize that people hate this company in Michigan!


  10. Helpful (3)

    "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rotech Healthcare full-time

    Pros

    Freedom of schedule, small territory

    Cons

    Poor leadership, pointless sales calls

    Advice to Management

    Pay attention to individual markets


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