Rotech Healthcare Reviews | Glassdoor

Find your next job here

Rotech Healthcare Reviews

Updated January 28, 2018
227 reviews

Filter

Filter

Full-timePart-time

2.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Timothy C. Pigg
82 Ratings

227 Employee Reviews

Sort: PopularRatingDate

Pros
  • They have great benefits and PTO (in 8 reviews)

  • Working at Rotech Healthcare your hours are great PTO accruals are great, most employees are awesome (in 13 reviews)

Cons
  • When I told upper management what was really going on I got fired (in 24 reviews)

  • Medicare has made it clear that they do not care about patient care (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS in Roy, UT
    Current Employee - CSS in Roy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rotech Healthcare full-time (More than a year)

    Pros

    Great PTO/ FH program. Employee appreciation is high. Fun place to work, peers and management are very helpful.

    Cons

    Parking could use some re-organization, but this is on the landlord not Rotech.

    Advice to Management

    Since New Intake Manager has come on the entire office morale has changed for the better. Her bubbly personality shines in all she does, you see it rub off on others daily. Constructive feedback program rolled out since New Manger has been on board and I love it, it really helps me understand where I am and where I need/ want to be. The Funmitee is doing an awesome job keeping events going that are fun while we get to meet our peers in other departments we might not regularly work with.
    Don't get rid of Intake Manager, if she ever leaves we have big shoes to fill!


  2. Helpful (2)

    "Worked there nearly a decade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rotech Healthcare full-time

    Pros

    Good people, great benefits, flexibility when I needed it.

    Cons

    Downsizing is rampant and the corporate office has a huge disconnect from the field.

  3. "Too many insurance policies/guidelines consistently changing as it's hard enough for anyone 2 memorize along w/ protocol"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Roy, UT
    Current Employee - Customer Service Specialist in Roy, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rotech Healthcare full-time (Less than a year)

    Pros

    My co-workers are very friendly and help put me in a better mood almost everyday I come to work.

    Cons

    Too many expectations and memorizing EVERYTHING (new/old). Potential for making you consistently doubt yourself &making a lot of mistakes.


  4. "Great Company, corporate is coming along."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Rotech Healthcare full-time (More than a year)

    Pros

    Has good benefits. Get your own nice work van. Setup van how you want it. You can take company vehicle home.

    Cons

    Start off getting way under paid.

    Advice to Management

    N/A


  5. "Customer Service Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rotech Healthcare full-time

    Pros

    Nice people day to day.

    Cons

    Salaries are low for employees.

    Advice to Management

    Interact more on daily basis.


  6. "Patient Service Tech."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - L Q C U - Patient Service Tech in Dallas, TX
    Former Employee - L Q C U - Patient Service Tech in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Rotech Healthcare full-time (More than 5 years)

    Pros

    Quality Customer Care , Benefits , and Quality Service .

    Cons

    Salary not equal to other companies for what is ask of an employee to , on call time , as well as no overtime .

    Advice to Management

    Competitive Salaries across the board for all drivers on call .


  7. Helpful (1)

    "Poorly Managed & High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Liaison in Columbus, OH
    Former Employee - Account Liaison in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rotech Healthcare full-time (Less than a year)

    Pros

    PTO is above average

    Cons

    Locations are always in an uproar

    Advice to Management

    Get your Area Managers and Regional Managers out in the field making regular visits. Get regional trainers to train your people and stop throwing them in the fire!

  8. Helpful (1)

    "Terrible all the way around"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Los Angeles, CA
    Current Employee - Delivery Driver in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rotech Healthcare full-time (More than 5 years)

    Pros

    The PTO is prettt good actually

    Cons

    The managers are not knowledgeable on the company


  9. Helpful (5)

    "Disappointingly mismanaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rotech Healthcare full-time (More than 3 years)

    Pros

    Sales runs the machine. Accept it. It keeps the money flowing. But, make too much and they forget why they pay those commissions. Made $30K in bonus my first three months after getting hired. $34K annual salary too. Problem is, they held out a carrot and I kept eating it up. The mule is not supposed to catch the carrot and they bit back. Documented an upper mgnt conversation referring to me as that SOB making over $150K. Well, money flows uphill. Check it out, they make stuff up to oust you as part of their protocol.

    Cons

    And that was just the pros.

    Advice to Management

    Step back and reinvent your company. It can be the best of the big four.


  10. "PST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pst in Belleville, IL
    Former Employee - Pst in Belleville, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rotech Healthcare full-time (More than a year)

    Pros

    My salary was based on my performance. I was at the top of the salary potential. l had a reliable van to work out of. I really liked the job.

    Cons

    Manager would do improper protocol, same they said I was terminated, protocol. One word a BULLY 70% of the time. The flex time unfair to pay scale. A PST got none to very little help.To much tattle - tales. To much turn over, 4 quitters in the year I worked there A lot of drama there.You will never do enough. This was at the location I worked. Another location in St Louis I wish I had the opportunity to work there. What I seen, better.

    Advice to Management

    Do not have a manager who thinks strong arm the employee is the way to achieve performance. So much sweep under the rug. Listen to the employee personally in serious matters. They should be heard. Training was all over he place. Manager had very little patience. Open door policy a joke.


Showing 227 of 231 reviews
Reset Filters