Roto-Rooter Reviews

Updated Jan 12, 2021

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3.1
54%
Recommend to a Friend
54%
Approve of CEO
Roto-Rooter CEO      Spencer Lee (no image)
Spencer Lee
121 Ratings
Pros
  • "Great company to work for and has a good environment, better than most I have seen willing to work with you(in 14 reviews)

  • "Great place to work, good benefits(in 10 reviews)

Cons
  • "lack of training - you can be in Fort Lauderdale and you are dispatching plumbers in Tampa and Jacksonville (where you have no idea of the area)(in 17 reviews)

  • "Long hours, long drives, traffic in LA(in 11 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company"

    5.0
    Current Employee - Water Restoration Technician 

    I have been working at Roto-Rooter full-time

    Pros

    Amazing pay, great coworkers and management.

    Cons

    Some long days/nights. Working in sewage. However, you are compensated adequately for your hard work.

  2. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Roto-Rooter full-time for more than a year

    Pros

    Good pay , benefits, and management

    Cons

    None to really speak of


  3. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Supervisor in Blue Springs, MO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Roto-Rooter full-time

    Pros

    Great hours, awesome people to work with.

    Cons

    Communication is an issues between crews and managers, workers on the field do what they want most of the time.

  4. "meh"

    3.0
    Current Employee - Apprentice Plumber in Cincinnati, OH

    I have been working at Roto-Rooter full-time

    Pros

    You can make good money .

    Cons

    Must not have a life only live breath and eat roto rooter.

  5. "B/a"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Construction Field Supervisor in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Roto-Rooter full-time

    Pros

    Not one good word to say.

    Cons

    Hours you will work being on call they only care about money

  6. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative 
    Recommends
    Approves of CEO

    I worked at Roto-Rooter full-time

    Pros

    Great company to work for and has a good environment, better than most I have seen willing to work with you

    Cons

    Longer hours but more money

  7. "What a joke"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Roto-Rooter full-time for more than 3 years

    Pros

    Great pay and insurance but that's all

    Cons

    The company overall is the issue.

    Continue reading
  8. "N/a..."

    3.0
    Current Employee - Drain Cleaner/Plumber Apprentice in Amarillo, TX

    I have been working at Roto-Rooter full-time for more than 3 years

    Pros

    They love beating a challenge

    Cons

    i didnt have any cons

  9. "Good work environment."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Installation Technician in Rockville, MD

    I worked at Roto-Rooter full-time for less than a year

    Pros

    Helpful coworkers Management that cares Flexible work schedules

    Cons

    Nothing I ran in to

  10. Helpful (1)

    "Boys Club"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sewer Maintenance Worker in Mamaroneck, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Roto-Rooter full-time for more than a year

    Pros

    Meet some great workers, good friendships.

    Cons

    Boys club, each manager rules everything. If you've been there for awhile then you make money with high commission. When they give you "real examples of potential money to be made" ask how long they've been there. Call center has favorites and can control how much money you make, and plays favorites. Have to buy your own van, put 500,000 insurance policy on it and RR doesn't pay for any of it. If you don't make your quota you're put on the bad list and then they do everything to get you fired.

    Continue reading
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