Rover.com Employee Reviews about "pet"

Updated Nov 2, 2021

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Found 33 of over 299 reviews

4.2
79%
Recommend to a Friend
88%
Approve of CEO
Rover.com CEO Aaron Easterly (no image)
Aaron Easterly
157 Ratings

Top Review Highlights by Sentiment

Pros
  • "The people are great and passionate about their work(in 22 reviews)
  • "Great benefits and love the dog culture.(in 13 reviews)
  • "4. Great culture that takes time to help you learn and succeed.(in 9 reviews)
  • "friendly office and believe me there are a lot of the cutest pups around(in 8 reviews)
  • "Great people and team to work for!(in 8 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "pet"

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  1. 5.0
    Current Employee, more than 3 years

    Amazing place to work!

    Aug 4, 2021 - Anonymous Employee in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leadership team really lives the values Great commitment to the mission of making it easier for everyone to experience the unconditional love of a pet Love the people I work with Great opportunities to grow your career Respect and appreciation for work/life balance Awesome office space with DOGS!

    Cons

    Sometimes decision making speed is slower than ideal More work needs to be done in the diversity, equity and inclusion space

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  2. 4.0
    Former Freelancer

    Good if you have some free time and like pets

    Nov 2, 2021 - Anonymous Freelancer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a nice way to spend time with dogs and cats, especially if you can't have pets where you live.

    Cons

    Some of the clients can be a little much in their instructions.

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  3. 3.0
    Former Employee, more than 1 year

    I wanted to like this company

    Oct 2, 2021 - Remote Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    *Many of the other customer service reps were very helpful *My manager was awesome! *Many of the other departments were invested in my learning *We were given $1,000 toward adopting a shelter pet and the vet bills that went along with that pet.

    Cons

    *Upper management was very disorganized *When our remote team was deemed no longer necessary, they lied to us when we specifically asked if we needed to worry about losing our jobs *The pay was meager compared to the amount of work

    Continue reading
    6 people found this review helpful
  4. 3.0
    Former Employee, less than 1 year

    Missed Potential

    Jul 7, 2021 - Senior Manager, Operations in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pet Friendly environment and down to earth CEO.

    Cons

    Passive aggressive Sr. Leadership, that finds it easier to push people out, then to develop them into being more.

    2 people found this review helpful
  5. 1.0
    Former Employee, more than 3 years

    A loved workplace, now toxic

    May 20, 2021 - Trust and Safety Specialist in Spokane, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    In the beginning, Rover was an amazing crew, great people and management who truly cared for each other and wanted the best for your team. Were allowed to bring dog to work and bereavement if your pet passed.

    Cons

    Has become very corporate. To save money they let go of several departments and smashed them into one, but did not increase compensation or employees to make up the difference. This position specifically can be mentally and emotionally draining, and compassion fatigue was a huge issue. They stopped listing to the agents regarding best work flow and had management make up work flows that did not work, but refused to admit to this. Those workflows that agents spent months creating, certain management gave the credit to other managers who were not involved instead of the agents. Pay was significantly less than other jobs in this position ($10-15 less an hour). Massive lay off due to Covid. During a meeting with our management after, they made a promise they would hire back once they re-opened positions, even told employees who stayed to reach out to friends and pst employees to apply, then gave a copied and pasted denial email to each past employee. Was specifically asked by an old supervisor to apply. Most of the current issues in this department seem to be around a specific manager, even now with employees who are still with the company.

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    10 people found this review helpful
  6. 5.0
    Current Freelancer, more than 3 years

    Great job! You can set the calendar to work the days that you want.

    Mar 5, 2021 - Pet Sitter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible, get to hang out with pets, good hours, tips

    Cons

    dog hair, stranger danger, inconsistent, competitive

    Continue reading
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  7. 4.0
    Former Freelancer

    theyre great

    Mar 6, 2021 - Dog Sitter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    i love petting all the dogs

    Cons

    wish there was an option for other pets

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  8. 4.0
    Current Freelancer, more than 3 years

    Makes picking up new clients easy

    Jan 9, 2021 - Dog Walker in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy way to get into dog walking and pet sitting. Simple interface and convenient.

    Cons

    For bookings where you are paid overnight for multiple days of petsitting, the 20 percent Rover takes is a big hit to the take-home making using Rover for overnight stays cost-prohibitive in my opinion. I decided it made the most sense to stick to dog walking. On-demand dog walks pay too little as well.

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  9. 5.0
    Current Employee, more than 1 year

    Caring employer

    Oct 13, 2020 - Pet Care Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meet interesting pet owners and loving animals

    Cons

    Would like monthly meetings with corporate

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  10. 2.0
    Current Employee, more than 3 years

    Once a darling, now a disaster

    Aug 14, 2020 - Ops Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Focused on the well-being and love of a pet Dog benefits Pandemic response was great

    Cons

    Toxic work environment Gaslighting leadership Skewed moral compass of senior leadership Dismissive of employee concerns Sharing critical opinions = pushed out

    Continue reading
    13 people found this review helpful
Viewing 1 - 10 of 33 Reviews

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