Royal Ambulance Reviews | Glassdoor

Royal Ambulance Reviews

Updated February 20, 2019
79 reviews

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4.8
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Steve Grau
53 Ratings

Employee Reviews

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Pros
  • "We run alot of Code 2 emergencies (as opposed to alot of other BLS companies that only do Code 1 nonemergency discharges and interfacility transfers" (in 8 reviews)

  • "Great, supportive work environment" (in 8 reviews)

Cons
  • "Do not be fooled by the flashy set up they have, this is just another BLS company and I would highly recommend looking at other companies" (in 5 reviews)

  • "I have no cons for working here" (in 4 reviews)

More Pros and Cons

  1. "I learned so much!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in San Leandro, CA
    Current Employee - Dispatcher in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Ambulance full-time (More than 8 years)

    Pros

    Tons of opportunities to grow and expand. Admin really lets you chime in and your feedback is appreciated and applied. I love the people here!

    Cons

    Can be a bit unorganized at times but I still love it

    Advice to Management

    Keep on, keepin on! Yall rock


  2. "Communication Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Leandro, CA
    Current Employee - Customer Service Representative in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Ambulance full-time (Less than a year)

    Pros

    The staff is friendly here and very easy to get along with. You will never feel out of place or uncomfortable because everyone is respectful and considerate of others. You have many opportunities to advance within the company, there is ALWAYS room to grow. The company is grown fast, as expected, so opportunities will come!

    Cons

    There are no Cons I have to add.

  3. "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatcher in San Leandro, CA
    Former Employee - Dispatcher in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Ambulance full-time (More than 3 years)

    Pros

    Great work environment/ Great people to work with.

    Cons

    No cons at this business


  4. "Has gone downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT
    Former Employee - EMT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Royal Ambulance part-time (More than a year)

    Pros

    Your partners are what make this job even bearable.

    Cons

    Constant feeling of not appreciated.

    There is a huge favoritism scale with dispatch and they will give their favorite emts good calls and a lot of breaks.

    Supervisors are ok, there's a few that are good but then there's a few that really need to work on how they talk to their employees.

    Equipment is outdated, they do not care about their employees backs as long as they are getting payed.

    Advice to Management

    You guys really need to look at how you guys first were to your employees, fix the mistakes


  5. "EMT Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT
    Former Employee - EMT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Royal Ambulance (Less than a year)

    Pros

    Opportunity to pick up shifts, and the partners you work with.

    Cons

    Frequent holdover, but you can’t complain much about it working in this industry!


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT
    Former Employee - EMT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Ambulance full-time (More than a year)

    Pros

    Good work environment, supportive supervisors, great first step into EMS

    Cons

    Pay is challenging but overtime is available


  7. "Great EMT company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-B in San Francisco, CA
    Former Employee - EMT-B in San Francisco, CA
    Recommends
    Approves of CEO

    I worked at Royal Ambulance full-time (Less than a year)

    Pros

    Flexible scheduling, great EMTs that work here, supportive management.

    Cons

    Lack of communication between dispatch and EMTS.

    Advice to Management

    Have oxygen keys for every rig. There should be no reason why EMTs are using the gurney to open up oxygen tanks.

    Continue to praise and acknowledge the EMTs. A simple "you're doing a great job" goes a long way in a stressful job like this.

  8. "Good Starter Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-B
    Former Employee - EMT-B
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Royal Ambulance full-time (Less than a year)

    Pros

    Great Code 2 Experience and how to give reports to nurses and engaging with other EMS agencies.
    Most of the partners you get are awesome.

    Cons

    A lot of the equipment and rigs are either old to the point where it's unprofessional or it has a lot of problems.
    Management often has a favoritism scale for potential promotions.
    Dispatch can sometimes give you a hard time if they're having a hard time when you've done nothing wrong.

    Advice to Management

    Focus more on better functioning equipment that wont endanger us or our patients.


  9. "EMT-B"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-B in San Leandro, CA
    Former Employee - EMT-B in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Ambulance full-time (Less than a year)

    Pros

    The Royal Family is truly amazing and dedicated to providing the best patient care experience possible.

    Cons

    I really don't have any cons


  10. "Royal is exactly where you want to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT in San Leandro, CA
    Former Employee - EMT in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Ambulance full-time (More than 3 years)

    Pros

    Flexible schedule, Great partners, Invaluable experience, Amazing family values.

    Cons

    You won't want to leave