Royal Ambulance Reviews

Updated May 12, 2022

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Found 297 of over 303 reviews

4.5
98%
Recommend to a Friend
89%
Approve of CEO
Royal Ambulance Founder and CEO Steve Grau
Steve Grau
203 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Awesome people and great calls.(in 31 reviews)
  • "supportive supervisors(in 25 reviews)
  • "management is always approachable if you have any comments or concerns(in 16 reviews)
  • "friendly coworkers and supervisors+staff members who care about one another(in 15 reviews)
  • "Royal Ambulance provides great opportunity for any individual who is looking to explore into the health and emergency medical system.(in 10 reviews)
Cons
  • "low pay and often held over your scheduled shift time(in 12 reviews)
  • "You are constantly told in training to call a supervisor if you're in a situation that you need help with.(in 6 reviews)
  • "long hours and strenuous work(in 5 reviews)
  • "Pays minimum wage while undercutting contracts and making bank for themselves(in 4 reviews)
  • "flexibility, communication, scheduling, equipment, and understanding at times(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Royal Ambulance and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Grateful for the experience

    Apr 25, 2022 - CCT RN in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The shorter (10 hour) shifts are really nice. The EMTs were my favorite part - getting to know each other, making connections as career networkers and also as friends was great.

    Cons

    You're not guaranteed getting off at the scheduled time - depending if you're in the middle of a patient transport or you get a late call to transport.

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  2. 1.0
    Former Employee

    Manual gurneys. Not worth it.

    May 5, 2022 - EMT-B 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Trust me, the manual gurneys will kill you. Absolutely no reason anybody should be lifting a patient by themself. It’s dangerous to workers and the patients.

    Cons

    Even their chair stair technique tells you that only one person is doing the lifting. Ridiculous. No other company teaches this. What is the point? Trust me, their “cool” culture is not worth it. Just pick a company with automatic gurneys and two emt lifts and it will save you. I know NorCal has them even as BLS.

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    1 person found this review helpful
  3. 4.0
    Current Employee

    Great place

    May 12, 2022 - EMT-Basic 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people and flexible hours

    Cons

    A little disorganized, lacking the number of staff members for its employees

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  4. 4.0
    Current Employee, more than 1 year

    Great Support - Good Place to Start in the EMS World

    Dec 8, 2021 - EMT/FTO in San Leandro, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great friendships -Positive vibes -LGBT support -Great growth opportunities -Great personal growth opportunities -They strive for professionalism -Definitely worth the time and experience

    Cons

    -It gets cold in winter and the base is freezing and you aren't allowed to wear anything else except the uniform you are given. The jackets provided are NOT warm, so prepare to freeze in winter. -The hours can be long and there are many times you will become frustrated with the way things are run in dispatch and in the company in general, no place is perfect. -Injury is a big issue due to the company's unexplainable reason for having severely out of equipment. For example, manual gurneys.. There are only a few electric gurney's which you will probably never see unless you are on a Bariatric unit. -Prepare to work with incompetent EMT's who somehow passed the training through their FTO. The training process definitely needs to be addressed. There are too many EMTs that are very dangerously being allowed to continue working in the field when they should not have passed training due to incompetence. -Just prepare yourself for frustrations that you have no power over changing. It's a great company with great potential. -It's a good stepping stone in your career but definitely not meant to be a place to settle for longer than a year or two.

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  5. 5.0
    Current Employee, less than 1 year

    Good company for starting your EMS career

    Mar 2, 2022 - Emergency Medical Technician in San Leandro, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. The EMTs. Everyone is super chill and fun to talk to. This is my favorite part about the company. 2. Diversity- The company is incredibly diverse, which makes it a great place to work. 3. The call volume- If you are planning on working IFT in Alameda County, this is the place to be. The company has an insane amount of contracts with SNFs, so EMTs get the opportunity to run a wide variety of calls.

    Cons

    The equipment- a lot of the equipment is older and outdated.

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  6. 5.0
    Former Employee

    Good

    Apr 13, 2022 - EMT-Basic 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good. Fun. Friendly. Supportive. Nice.

    Cons

    Nice. Supportive. No bad things to say

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  7. 3.0
    Former Employee, less than 1 year

    While at royal

    Apr 15, 2022 - EMT Basic in San Leandro, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I've meet great people which I became real close too, I got to work with my best friend, I had the opportunity to work with EMTs who I had meet even before they began going to EMT school, rewarding experiences, meeting new places, awesome patients.

    Cons

    Scheduling issues, stressing over juggling school and work and volunteer time after having my whole permeant schedule switched mid semester

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  8. 5.0
    Current Employee, less than 1 year

    awesome

    Apr 3, 2022 - EMT-B in San Leandro, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome experience Great environment with all my co workers

    Cons

    there is no cons royal ambulance was amazing

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  9. 5.0
    Current Employee, more than 3 years

    Transparent overview

    Feb 17, 2022 - EMT-B 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great place to start - flexible scheduling (personally seen several EMTs schedules change each quarter, and semester). - Good relationship between admin and field staff. - Alumni connections (PAs, MDs, Medics, Firefighters, RNs, etc). - you get out what you put in. - Treated like a human being, and not a number - awesome culture

    Cons

    Same as all EMS agencies. Pay. EMTs are not payed what they deserve.

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  10. 5.0
    Current Employee

    I love this place!

    Mar 9, 2022 - EMT-B in San Leandro, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meeting and helping new people every shift. Using my talents to give back to our community. Working in a variety of places with ever changing conditions.

    Cons

    Depending on call volume and other external factors, end of shift may not always happen on time.

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Viewing 1 - 10 of 297 Reviews

Royal Ambulance Reviews FAQs

Royal Ambulance has an overall rating of 4.5 out of 5, based on over 303 reviews left anonymously by employees. 98% of employees would recommend working at Royal Ambulance to a friend and 80% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Royal Ambulance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Royal Ambulance. This rating has improved by 1% over the last 12 months.

98% of Royal Ambulance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Royal Ambulance 4.3 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Royal Ambulance to be culture, career development, management and the cons to be benefits, compensation.

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