Royal Bank of Scotland Reviews in Edinburgh, Scotland | Glassdoor

Royal Bank of Scotland Edinburgh Reviews

Updated March 19, 2017
179 reviews

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Edinburgh, Scotland (UK)

3.2
Star Star Star Star Star
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Approve of CEO
Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
68 Ratings

179 Employee Reviews

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Pros
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More Pros and Cons

  1. "Apprentice Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Apprentice in Edinburgh, Scotland (UK)
    Current Employee - Technology Apprentice in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than a year)

    Pros

    > Good pay
    > Flexible hours
    > Good working environment
    > Great people and culture

    Cons

    > Lack of structured learning
    > Lack of documentation of processes

    Advice to Management

    Keep doing the things that are getting arranged


  2. "Fairly positive employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Consultant, Organization and Performance, Human Resources in Edinburgh, Scotland (UK)
    Current Employee - Human Resources Consultant, Organization and Performance, Human Resources in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 3 years)

    Pros

    Flexible working & good work life balance. Fair employee proposition and one of best employers in Edinburgh area. Promote employee development.

    Cons

    Constant change and concern of restructures. Given situation of the bank, limited progression opportunities although when they are available, they make them clearly visible and available.


  3. Helpful (1)

    "Sadly Becoming A Toxic Environment For Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edinburgh, Scotland (UK)
    Former Employee - Anonymous Employee in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Royal Bank of Scotland full-time (More than 3 years)

    Pros

    Very inclusive in terms of LGBTQIA and there are lovely individuals within the Thanet Grange office. Yearly salary reviews based on a combination of your performance and the group's performance.

    Cons

    Increasingly toxic environment. Increasing number of redundancies of experienced staff, followed by realising that they now lack the correct number of staff required to do roles. Many roles outsourced to Shared Services India, where due to a lack of training errors have now increased leading to further costs to the business. Group policy says to do the right thing, but most managers don't listen when you call out issues and you're quietly told to drop points, even when they affect customers.

    Advice to Management

    Get out whilst you can or else stop accepting the status quo and fight back again the changes. Either RBS will rise like a phoenix from the flames or it'll keep hiring the "yes-men" who will blame every failure on the people before and take no responsibility for anything.


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  5. "Technology Graduate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Edinburgh, Scotland (UK)
    Current Employee - Business Analyst in Edinburgh, Scotland (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (Less than a year)

    Pros

    During the graduate programme you complete three eight month rotations to help you build a solid understanding of the business and gain a variety of transferreabke skills. Through each rotation you are given the opportunity to obtain a qualification which is subsidised by the company. By the end of the programme you're CV will be looking well rounded with a mixture of managerial and technical skills.

    Cons

    Due to HR paying your salary not the team that you are actually working in, many teams apply for graduates due to them being a free resource.
    Many of the teams that you work in are in need of a graduate however some do not. This leaves some graduates with little work to do. Graduates however do give feedback to HR and if they are feeling under-utilised they can move teams.

    Advice to Management

    Ensure that if you are applying for a graduate that you do in fact need one and there is a detailed training plan for them.


  6. "Hard work, well rewarded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analytics Manager in Edinburgh, Scotland (UK)
    Current Employee - Analytics Manager in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time

    Pros

    Great people - highly capable teams, clear structures, Very accommodating of alternative/ compressed working hours. Good emphasis on personal development. Gogarburn HQ facilities are excellent. Decent focus on personal wellbeing too.

    Cons

    Basic office tech, though Lync/ Skype for Business voice call capabilities are coming. Will save a lot of time/ money on conference calls. Single monitor set up is standard. Lots of meetings. Immature service/task management systems. Business standard approach to change management - i.e. Changing processes as part of business as usual, making successful change limited.

    Advice to Management

    Build on the strengths of individuals and take alternative views for problem solving or service delivery. Loosen up a bit. And don't try to change the tyre while the vehicle is still moving!


  7. "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburgh, Scotland (UK)
    Current Employee - Anonymous Employee in Edinburgh, Scotland (UK)

    I have been working at Royal Bank of Scotland (More than a year)

    Pros

    Good work life balance and interesting projects

    Cons

    Lots of restructuring, down sizing and cost cutting


  8. "Royal Bank Of Scotland"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Project Manager in Edinburgh, Scotland (UK)
    Former Employee - Assistant Project Manager in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Royal Bank of Scotland full-time (More than 5 years)

    Pros

    Good benefit package over and above your salary.

    Cons

    No support or training was given in my role. No induction.

    Advice to Management

    Communicate more with staff.


  9. "Horrible working conditions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSO in Edinburgh, Scotland (UK)
    Former Employee - CSO in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Royal Bank of Scotland full-time (More than 3 years)

    Pros

    Most of the other employees are friendly, decent salary. High paid career prospects

    Cons

    Only care about sales and targets. Tried to constructively fire me when I had a long term illness backed by a doctor. Felt bullied by the upper echelon of the company. Lot's of the more wealthy employees took lots of cocaine and cheated on their partners with hookers.

    Advice to Management

    You've been eating long enough now stop being greedy


  10. "Projects"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Edinburgh, Scotland (UK)
    Former Employee - Project Manager in Edinburgh, Scotland (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Royal Bank of Scotland (Less than a year)

    Pros

    Diversity of challenge/work, good people to work with

    Cons

    Too much bureaucracy at times

    Advice to Management

    Listen to the analysts


  11. "RBS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Edinburgh, Scotland (UK)
    Former Employee - Manager in Edinburgh, Scotland (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Royal Bank of Scotland (More than 10 years)

    Pros

    Salary and benefits package is generous. Great work ethic shown by the bulk of the junior and lower management.

    Cons

    Lots of inefficiencies especially at executive level. Bonus culture drives wrong behaviours, ie very short term view. Leadership do not lead by example. Frontline and middle management staffing levels have been cut back too far and to the detriment of customer service.

    Advice to Management

    An independent evaluation of how much value many of the senior executive team actually contribute. Their pay and bonuses are disproportionate to the rest of staff. Still a mentality of "looking out for the boys" and lipservice is being paid to the culture change programme which is costing millions to instil



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