Royal Bank of Scotland Reviews in Edinburgh, Scotland | Glassdoor

Royal Bank of Scotland Edinburgh Reviews

Updated September 5, 2017
210 reviews

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Edinburgh, Scotland (UK)

3.2
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Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
85 Ratings

210 Employee Reviews

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  1. "Royal Bank of Scotland"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Analyst in Edinburgh, Scotland (UK)
    Current Employee - Senior Operations Analyst in Edinburgh, Scotland (UK)

    I have been working at Royal Bank of Scotland full-time (More than 3 years)

    Pros

    Comprehensive benefits package
    Flexibility of working location
    Security of working for a large firm

    Cons

    paid slightly under market rate


  2. Helpful (2)

    "Trying hard to make room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Manager in Edinburgh, Scotland (UK)
    Current Employee - Client Relationship Manager in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 5 years)

    Pros

    The benefits package is actually pretty decent. Everyone always thinks the salaries are better elsewhere....on this occasion, I'm not sure that's the case, I feel that I'm fairly paid and the additional perks that form your "Value Account" are good. The people I know who work for RBS are good souls, all trying to do their best under trying circumstances, but they are working hard and are very dedicated to getting RBS back to being privately owned and being No 1 Bank for Trust and Advocacy by 2020. I can practically guarantee you will meet friends for life working here...whether you work there for life or not. The efforts to make RBS a "great place to work" from the top (Ross and his immediate team) feel genuine. It's a shame there are still too many managers in place who don't (or just practically?) can't implement their strategies.
    Everyone I know who has left either retiring or for a new employer all say the one thing they will miss the most is the people and I 100% appreciate that. RBS's people are it's strength.
    RBS is committed to communities and charities and encourage staff to have a similar mindset. The message from the top is very much to get involved. Sometimes by the time that message filters there simply isn't the same attitude or practical support to follow this up, but the desire is there.

    Cons

    There are still too many SMEs playing at being people managers. There has been a directive in place for a number of years (DTL - Determined to Lead), and for old cynics (ahem!), there's a fair amount of eye rolling, but the staff surveys speak for themselves I think...where managers actually manage staff, nurture and motivate them, encourage personal development and lead by example, staff engagement is high. Sadly, still too many in my personal experience of staff with unquestionably great technical experience, but zero aptitude to be a people manager and still they have staff to "manage".

    Advice to Management

    Weed out the managers who clearly can't manage. Listen to what the "workers" are really saying. Make it easier for people to be open and honest about poor management without being victimised for speaking out.
    And actually listen to whether making things simple is actually working as often it's not.

  3. "Change for the sake of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Documentation Specialist in Edinburgh, Scotland (UK)
    Former Employee - Documentation Specialist in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Royal Bank of Scotland full-time (More than 10 years)

    Pros

    Used to have decent perks but through time these gradually diminished.

    Cons

    Constant threat of restructuring and redundancy

    Advice to Management

    Try to manage and retain some of the talent you have at your disposal before blindly wielding the axe.


  4. "Good pay but not the most rewarding of fulfilling career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Edinburgh, Scotland (UK)
    Former Employee - Finance in Edinburgh, Scotland (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Royal Bank of Scotland full-time (More than 5 years)

    Pros

    Lots of good people
    Well remunerated
    Lots of opportunities to progress and great mentors there to help those who want it.

    Cons

    Quite dull working environment
    Constantly changing its plan - seems like you get to year 3 of the 5 year plan and they're changing direction again.
    In head office, like any big organisation, most of the work is routine and "box-ticking". As a result it boredom usually sets in after 3-6 months in a role.


  5. "senior process associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Process Associate in Edinburgh, Scotland (UK)
    Current Employee - Senior Process Associate in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 3 years)

    Pros

    Best place to work with

    Cons

    Can take better management decision


  6. "CICS Systems programmer & SME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IBM CICS Systems Programmer & SME in Edinburgh, Scotland (UK)
    Former Contractor - IBM CICS Systems Programmer & SME in Edinburgh, Scotland (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Royal Bank of Scotland as a contractor (More than a year)

    Pros

    Worked in RBS environment where I previously worked on a permanent basis.

    Cons

    Change process too to long and drawn out causing unnecessary delays in testing phases. I can see the justification for this in Production but not in the development environment.

    Advice to Management

    Reduce and streamline the change control process . These controls are in place to protect the production estate but employees are very critical of the delays caused in implementation due to the change processes


  7. "Pay peanuts and...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Product Sales and Analytics in Edinburgh, Scotland (UK)
    Former Employee - Financial Product Sales and Analytics in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Royal Bank of Scotland full-time (More than 5 years)

    Pros

    Having worked elsewhere, there is nothing RBS does better

    Cons

    Low level of capability of staff driven largely by monetary rewards lagging other investment and retail banks. It's a very odd sensation to be in an organisation which is state-run, needs to reduce it's budget (often by 10% a year) and trying to retain talent. It can't ! Those who are left are split in 95% sheep and 5% wolves. The wolves are talented and smart, but the environment is geared to eliminating people. Talented people scramble for the door, so that the sheep become more bedraggled year after year. Very strange to be working where the only qualification for being there is that you haven't found a job elsewhere or you haven't been downsized. The only way people can mentally survive is by tricking themselves that everything is ok, even though they sit down and someone else has 'disappeared'. A happy-clappy moon-cult is left and still the wolves prowl round the ever dwindling bank of sheep - but even the wolves are aware of their own eventual downfall....

    Advice to Management

    Take it on the chin - shut up shop and release the labour for more worthwhile and dignified pursuits

  8. "IT Location Manager"

    StarStarStarStarStar
    Former Employee - IT Risk and Control Manager in Edinburgh, Scotland (UK)
    Former Employee - IT Risk and Control Manager in Edinburgh, Scotland (UK)

    I worked at Royal Bank of Scotland (More than 3 years)

    Pros

    Very Good Company to work.

    Cons

    Need to be stabilize in Financial front.


  9. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Security Analyst in Edinburgh, Scotland (UK)
    Current Employee - IT Security Analyst in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 3 years)

    Pros

    Good at supporting with personal issues, good team building exercises and allow you to undertake training which you may want to undertake.

    Cons

    Offshore as much jobs at possible, automate as much as possible, employee people who do not have the correct skill set to undertaken the role, throw up projects which are never going to be devliered, waste a lot of company on contractors who do not deliver, if a problem occurs RBS is very much a blame clutered company.

    Advice to Management

    Redcue the number of offshored jobs as it has a massive affect on the level of customer service to our customers. Improve the recuritment process and do a recrutiment review of people who has been in RBS for years and are not undertaken the job to a good standard.


  10. "Technology Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Edinburgh, Scotland (UK)
    Former Intern - Intern in Edinburgh, Scotland (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Royal Bank of Scotland as an intern (Less than a year)

    Pros

    Good Management (although others had some average management)
    Good work life balance
    Many running the program are more than willing to help (as long as you ask)
    Beautiful office
    Very well paid

    Cons

    Interns are not tested enough.

    Advice to Management

    Review your low level management team. Many are very intelligent but do not have managerial skills.


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