Royal Bank of Scotland Reviews in London, England | Glassdoor

Royal Bank of Scotland London Reviews

Updated May 20, 2017
360 reviews

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London, England (UK)

3.2
Star Star Star Star Star
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Approve of CEO
Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
125 Ratings

360 Employee Reviews

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Pros
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  1. "Senior Business Control Partner providing 1st Line of Defence support to product teams."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Control Partner in London, England (UK)
    Current Employee - Senior Business Control Partner in London, England (UK)
    Recommends
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 10 years)

    Pros

    Excellent staff who work really hard and appreciate the importance of good customer service. Work life balance reasonably good. Excellent Chief Executive who has a clear plan to be number 1 for trust, advocacy and customer service.

    Cons

    Can get too caught in the detail when trying to land change. Need to be careful re staff morale as job cuts a constant concern with lots of experienced staff leaving the Bank.

    Advice to Management

    Stay focused on the plan to be number one for trust, advocacy and customer service - you will get there in the end if all plans are delivered as expected.


  2. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than a year)

    Pros

    Very family orientated, flexible, friendly and good people.

    Cons

    Bank is getting smaller and there are limited opportunities to progress.


  3. "A league behind the rest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Royal Bank of Scotland full-time (More than a year)

    Pros

    Good work-life balance
    Working from home available.
    Competitive base pay

    Cons

    Very few training opportunities.
    Poor behaviour is not quashed, and is mainly ignored.
    Poor inconsistent culture across the bank and a lack of diversity.
    High bureaucracy and non-meritocratic
    Top heavy means there are fewer opportunities for progression of junior talent

    Advice to Management

    Cull the bottom 10% to ensure there is fresh new talent joining the organisation. Do more to retain junior. Ensure there are more effective methods to promoting culture and values especially after the rebranding is complete.


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  5. "Interesting workplace prior to restructure."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in London, England (UK)
    Former Employee - Project Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Royal Bank of Scotland full-time (More than 8 years)

    Pros

    Great international atmosphere, able to work with people from all over the globe. Teams within international division had great people, working with an interesting set of products.

    Cons

    Senior Management has not acted fast and ruthless enough to make the purchase of ABN AMRO worthwile. If decisions would have been taken several years earlier, the GTS business could have been saved and optimised.

    Advice to Management

    Listen to your staff to learn how to make your team/division better, instead of pursuing your own short term goals aimed at getting the next promotion.
    It is crucial to keep key staff motivated in order to improve the quality of service towards the clients.


  6. "People and Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate - Middle Office in London, England (UK)
    Current Employee - Associate - Middle Office in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland (More than 3 years)

    Pros

    People are great to work with. Great industry knowledge

    Cons

    opportunities reducing as the bank shrinks and roles are offshored

    Advice to Management

    Management people skills are the best I have seen in the industry so far


  7. "Sourcing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Sourcing Group Manager in London, England (UK)
    Current Employee - Lead Sourcing Group Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 5 years)

    Pros

    Good work life balance and employee benefits.

    Cons

    Downsizing is morale-sapping.
    Constant media pressure relating to activity many years ago also takes its toll on the many staff members who do a terrific job and had nothing to do with any inappropriate behaviour.

    Advice to Management

    Keep up the clearly articulated strategy and don't let Ross go.


  8. "Long Contract"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Anonymous Contractor in London, England (UK)
    Former Contractor - Anonymous Contractor in London, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Royal Bank of Scotland as a contractor (More than 8 years)

    Pros

    People, Culture, Friendly, Flexible, Values

    Cons

    Money, Offshoring, Cuts, Budgets, Profit

    Advice to Management

    Stop Off Shoring to India! Bring back the jobs!


  9. "Implementation Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fellow workers are nice people

    Cons

    Confusing management hierarchy, organisation infrastructure could be more accommodating.

    Advice to Management

    Simplify hierarchy


  10. "Fairly flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Royal Bank of Scotland full-time (More than a year)

    Pros

    Flexible/agile working (work from home, alternate sites).

    Cons

    Company mobiles being recalled.
    Hot-desking.
    Regular organisation restructures.


  11. "Finance Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in London, England (UK)
    Former Contractor - Anonymous Contractor in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Royal Bank of Scotland as a contractor (More than 3 years)

    Pros

    Worked with great people which made the long hours bearable

    Cons

    You have to work hard to earn your money

    Advice to Management

    There would be more commitment from employees if they were valued as people rather than commodities


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