Royal Bank of Scotland Reviews in United Kingdom | Glassdoor

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Royal Bank of Scotland UK Reviews

Updated January 18, 2018
870 reviews

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United Kingdom

3.3
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Approve of CEO
Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
349 Ratings

870 Employee Reviews

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Pros
Cons
  • work life balance is a little difficult to maintain (in 41 reviews)

  • Too many senior management changes and therefore too many changes in strategic direction (in 79 reviews)

More Pros and Cons

  1. "Ever changing, unpredictable at times but also very rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Financial Crime Analyst in London, England (UK)
    Former Contractor - Senior Financial Crime Analyst in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Royal Bank of Scotland as a contractor (More than 5 years)

    Pros

    Great people, flexible working hours, good pay for contractors, lots of options to move up, down or sideways within the organisation.

    Cons

    Full time employees not paid on the same scale. Huge discrepancy between contractor and permanent wages. Too many restructures all the time resulting in redundancies and therefore low morale.


  2. "Good career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Change Manager in London, England (UK)
    Current Employee - Change Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 5 years)

    Pros

    Many courses available, supportive management for career progression.

    Cons

    Too many senior management changes and therefore too many changes in strategic direction.

  3. "Great employer, value their staff and upward progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in Chatham, England (UK)
    Former Employee - CSA - Customer Service Associate in Chatham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Bank of Scotland full-time (More than 3 years)

    Pros

    There is a lot to learn, there are great staff benefits and incentives, with flexible working. Good team ethic and support.

    Cons

    Constant pressure to meet targets and regular changes with they way work gets done.

    Advice to Management

    Great


  4. "Constant Change but keeps things interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Manager in London, England (UK)
    Former Employee - Communications Manager in London, England (UK)
    Recommends
    Approves of CEO

    I worked at Royal Bank of Scotland full-time (More than 3 years)

    Pros

    Trusted by management and given autonomy in the role, work with great people who are dedicated to building a great bank.

    Cons

    forever changing, cost reductions,


  5. "Fantastic Apprenticeship Scheme"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Apprentice in Edinburgh, Scotland (UK)
    Current Employee - Technology Apprentice in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than a year)

    Pros

    - Great pay - especially at apprentice level
    - Management care about you and the company
    - 25 days holiday from day 1 plus 5 bank holidays
    - Laid back, free to do as you please - no timed breaks or monitoring
    - Lots of possibilities for promotion and moving about.

    Cons

    - The high up management are more like politicians rather than bankers, whenever something is changing you are given a load of waffle which never makes anything clear.
    - Currently going through a lot of changes to start making more profit and to carry on paying back the tax payer - for that reason jobs are not the most secure with a lot of roles being moved to India for cheaper labour.

    Advice to Management

    - Be more open with staff and actually tell us what is going on, instead of a scripted "we are doing something."


  6. "Pro's outweigh the cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Support in Birmingham, England (UK)
    Former Employee - Business Support in Birmingham, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Royal Bank of Scotland (More than 10 years)

    Pros

    Good place to work.
    Work life balance.
    Good additional benefits
    Decent salary

    Cons

    Sheepish management.
    If your face fits you will be fine
    Work going to India.

    Advice to Management

    Give a considerate thought to people who work under you.


  7. "RBS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Royal Bank of Scotland in Greenock, Scotland (UK)
    Former Employee - Royal Bank of Scotland in Greenock, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Royal Bank of Scotland full-time (More than a year)

    Pros

    There was Good work/life balance

    Cons

    Only 14 mins break a day

  8. "long term loyal committed employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical Assistant in Birmingham, England (UK)
    Former Employee - Clerical Assistant in Birmingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Royal Bank of Scotland full-time (More than 10 years)

    Pros

    Very good life work balance available (as long as you have one of the good managers)

    Cons

    Some very poor managers with very little in the way of people skills

    Advice to Management

    Don't just promote "Yes" people, research your candidates first.


  9. "complaint handler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Complaint Handler in London, England (UK)
    Former Employee - Complaint Handler in London, England (UK)

    I worked at Royal Bank of Scotland (More than a year)

    Pros

    great company to work for - get foot in the banking world

    Cons

    none to complain about

    Advice to Management

    none to comment


  10. "Great bank, great people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Birmingham, England (UK)
    Current Employee - Team Manager in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 3 years)

    Pros

    Great progressional routes across all departments. I have been fortunate to be recognised for my hard work through a promotion to management after a year and a half with the company. People at all levels are great and I can see the bank’s vision in everything that is carried out.

    Cons

    To be honest, from my experience there is not much to write. If you put your head down and prove to your seniors you are capable and have a clear career goal, they will support you.


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