Royal Caribbean Cruises Reviews | Glassdoor

Royal Caribbean Cruises Reviews

Updated June 14, 2018
608 reviews

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3.7
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Approve of CEO
Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
310 Ratings

608 Employee Reviews

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Pros
Cons
  • "Employees who experience work-life balance are less stressed and may more effectively contribute when they are working" (in 23 reviews)

  • "Long hours sometimes; Leadership in technology has been missing for years" (in 43 reviews)

More Pros and Cons

  1. "I was employed @ ccl for the last 17 years"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great eye opening &awesome experience

    Cons

    Working on a ship has its own unique challenges

    Advice to Management

    Always be open minded about your subordinates & listening is so very important


  2. "Crew Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Royal Caribbean Cruises full-time (More than 8 years)

    Pros

    You can travel around the world and meet gain the knowledge about the different nations. You can have your time off in any port in the world + available excursions with the staff discount.

    Cons

    Lots of working hours with demanding guests. No days off available. Contracts are very long ( 28 weeks ).

    Advice to Management

    Management should be open and ask for a feedback from the employees on a daily basses in order to improve efficiency and productivity.

  3. "Great benefits, low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Analyst in Miami, FL
    Current Employee - Revenue Analyst in Miami, FL

    I have been working at Royal Caribbean Cruises full-time (More than 3 years)

    Pros

    Heavily discounted and at times free cruises for employees, discounted stock purchase program for employees, day care for children

    Cons

    substantially lower than expected salary, boring culture


  4. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time

    Pros

    Great work environment and the company offers amazing benefits to it employees.

    Cons

    The commute, due to heavy traffic in downtown Miami area.


  5. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Coordinator in Miami, FL
    Current Employee - Facilities Coordinator in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Caribbean Cruises full-time (More than a year)

    Pros

    Cruising benefits, travel, flexibility

    Cons

    corporate life. mudane 9-6


  6. "Reckless management onboard ships"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deck Supervisor in Weston, FL
    Former Employee - Deck Supervisor in Weston, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Royal Caribbean Cruises full-time (More than 3 years)

    Pros

    Good salary, clean crew cabins.

    Cons

    Top management covering themselves using their employees, shore side management always changes and escalates rating targets, cruel, self-centered managers, no time to rest at all, always asking to fix the timecard.

    Advice to Management

    Sins are expiated by repentance


  7. "You'll work for months without a day off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sports Staff in Miami, FL
    Former Employee - Sports Staff in Miami, FL

    I worked at Royal Caribbean Cruises full-time (More than 3 years)

    Pros

    You can make and save a lot of money.
    You get to travel the world.
    You meet interesting people on your journey.

    Cons

    Long days, weeks and months...
    There are no day offs, as soon as you get on board you'll be working until you sign off.
    Employees aren't valued at all, just numbers.
    Poor benefits for the crew.
    There's literally no work/life balance, just work and some fun eventually at the crew bar and when you get off in ports.

    Advice to Management

    Hire more staff. Sometimes I had to work 90 hours in a week.
    If you want your employees to stay

  8. "Global Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Services in Miami, FL
    Current Employee - Global Services in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Royal Caribbean Cruises full-time (More than 10 years)

    Pros

    Great product and innovative company.

    Cons

    Miscommunication between IT areas and new digital dept.

    Advice to Management

    Pay attention to employees needs and fill in gaps in regards to communication and collaboration.


  9. "Security officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Caribbean Key, FL
    Former Employee - Security Officer in Caribbean Key, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time (More than 5 years)

    Pros

    Satisfying and fulfilling, hard work

    Cons

    Long hours dealing with the hard dark side of holidays

    Advice to Management

    none


  10. "Lost and Found"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time

    Pros

    Great people to work with good benefits

    Cons

    pay increases are minimum gain

    Advice to Management

    increase the raise based on individual work


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