Royal Caribbean Cruises Reviews | Glassdoor

Royal Caribbean Cruises Reviews

Updated July 24, 2017
483 reviews

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3.7
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Approve of CEO
Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
240 Ratings

483 Employee Reviews

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Pros
  • Crew members get to travel the world and work with people from over 50 countries (in 33 reviews)

  • Ability to travel and meet people from around the world (in 24 reviews)

Cons
More Pros and Cons

  1. "Big stable company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSA in Miami, FL
    Former Employee - RSA in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Royal Caribbean Cruises full-time (Less than a year)

    Pros

    Everything is provided, everyone is respected. Salaries are always on time.

    Cons

    Full time means - 6-9 months (avarage) on the ship (mostly without days off), 2-3 months vocation at home. These conditions are unusual for regular people.


  2. "Senior Assistant Beverage Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Assistant Beverage Manager in Miami, FL
    Former Employee - Senior Assistant Beverage Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time (More than 3 years)

    Pros

    See the world. Make friends from all over the world. Management perks. Single cabin. Epic crew parties. A challenging position that allows you to be creative and improve your management skills. Plenty of room for advancement. This can be some of the most rewarding work of your life but you have to make it that way. You have to earn your place on the ship with your fellow crew. New hires in any position on the ship are not given trust nor respect, they must earn it. And that takes time.

    Cons

    You work 10 hours minimum every single day of your contract (contract starts at 4 months for this position but you can be extended). Expect to work 12-16 hours on the first and last day of the cruise. The job can be extremely stressful. It's very easy to get fired from this job. Constantly under pressure to achieve revenue, guest satisfaction ratings, and ship sanitation standards. New hires are not always treated kindly. There can be a lot of anti-American sentiment from your fellow crew members that you have to deal with on a constant basis.

    Advice to Management

    Be more fair and realistic with some of the revenue targets. The plans and systems from shoreside need to be planned and implemented much more carefully. The pay is way too low to work 80+ hour weeks and drive an operation that makes millions of dollars in revenue per month.

  3. "Great Place to Work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Caribbean Cruises full-time

    Pros

    Great place to work! Amazing people.

    Cons

    Could improve benefits and career development.


  4. "Great job to have fun in your 20's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sports Staff in Miami, FL
    Current Employee - Sports Staff in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Royal Caribbean Cruises full-time (Less than a year)

    Pros

    Get to travel and enjoy the Amenities

    Cons

    Work 60+ hours a week. Don't get paid hourly

    Advice to Management

    Crew needs better compensation for the overtime hours put in


  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Royal Caribbean Cruises full-time

    Pros

    Travel, diversity in the day.

    Cons

    Racism and preferential treatment to certain people


  6. "Inbound calls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales in Miramar, FL
    Current Employee - Inbound Sales in Miramar, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Royal Caribbean Cruises full-time (More than a year)

    Pros

    Great travel benefits. Great health benefits. If U like cruising there is plenty opportunity to do so.

    Cons

    Commission is low compared to other sales jobs. Not a great sales environment to help grow your strengths.


  7. "very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Staff in Miami, MO
    Former Employee - Youth Staff in Miami, MO

    I worked at Royal Caribbean Cruises full-time (More than a year)

    Pros

    salary perks travel kids free boarding and food

    Cons

    Just a bit tiring but it was fine

  8. "Patience + Flexibility + Aptitude = Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Caribbean Cruises full-time

    Pros

    Great product, well respected company within industry, on-site benefits such as full service cafe and wellness center, cruise perks, many different job types within the company, cross training.

    Cons

    work life balance can be compromised at times; unconscious bias;


  9. "Great BI Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior E-Commerce Analyst in Miami, FL
    Current Employee - Senior E-Commerce Analyst in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Caribbean Cruises full-time (More than 3 years)

    Pros

    A lot of great people to work with who all know their stuff. Everyone is very friendly and company has a great vision =)

    Cons

    Some business units are shy to take ownership of tasks causing confusion and forcing more assertive workers to fill the gaps.

    Advice to Management

    Need to rely less on consultants and build internal teams along with continuity plans/documentation


  10. "Sports Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sport Mang in Miami, FL
    Former Employee - Sport Mang in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time (More than 5 years)

    Pros

    The places, the people, the ships!! Great careers are available in the cruise industry and it is an extremely rewarding environment!

    Cons

    Can be hard to be away on ships for up to 8/9 months at a time. 24/7 at work is also challenging at times, however if you decide to work for a cruise company you already know what your signing up for.

    Advice to Management

    Keep doing what your doing, keep listening to staff and there ideas. They are the key to the continuous success you have had!


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