Royal Caribbean Cruises Reviews | Glassdoor

Royal Caribbean Cruises Reviews

Updated April 23, 2018
594 reviews

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3.7
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Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
304 Ratings

594 Employee Reviews

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Pros
Cons
  • Employees who experience work-life balance are less stressed and may more effectively contribute when they are working (in 22 reviews)

  • Long hours sometimes; Leadership in technology has been missing for years (in 43 reviews)

More Pros and Cons

  1. "Lost and Found"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time

    Pros

    Great people to work with good benefits

    Cons

    pay increases are minimum gain

    Advice to Management

    increase the raise based on individual work


  2. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Royal Caribbean Cruises full-time (More than 10 years)

    Pros

    Great Travel, Good Benefits, and a solid core vision at the brand level

    Cons

    Seasoned Sr Management, Sometimes change is hard to move through

  3. "Careteam specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time (Less than a year)

    Pros

    The pay is great (depending on your educational level), great benefits, wonderful people, plenty of company sponsored events. You’re able to work from home while you are provided company laptop and cell phone and paid vacacation after 3 months of employment.

    Cons

    There are many turnovers in the department they say there’s plenty of growth but salary increases are hard to come by and you must be in the department for a year. Before looking at other options. They keep restructuring the mechanisms so it’s constant change. It’s a small team and requires more manpower. Not a lot of recognition to the department. It’s a very stressful job that changes your sleep routine and makes it difficult for you to balance your life style. You have to be prepared to be on-call for any major company related accidents, even if it’s on your days off. The job in itself is not difficult but it does require flexibility and commitment to their (at times unreasonable) demands. It will take you longer than a year to fully understand and be trained for the position. Did I forget traffic if you don’t live in downtown Miami?

    Advice to Management

    Stop being cheap with the costs of the department by providing more personel to manage over 50 ships and thousands of guests that require more attention. It’s not the guests’ fault or the employees the department only has 5 people to manage a multitude of operations. But most importantly, make sure to hire people who are trained, consistent, strong-willed, compassionate and well-deserving of the position to be careteam manager or director. Especially a manager that will contradict her instructions, poor memory, takes things personal, has no business etiquette (especially in wardrobe) and doesn’t respect employees peivacy. It’s not fair employees have to undergo more stress because of the poor decision making HR makes in selecting leadership and management. This team is need of a terrific manager and supervisor.


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Royal Caribbean Cruises full-time (Less than a year)

    Pros

    Company takes care of it's people (good benefits), innovative, fast-paced, and growing.

    Cons

    Low paying, some outdated business practices.

    Advice to Management

    Pay higher salaries, especially with how much money the cruising industry is making


  5. "Youth Staff on Cruise ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Royal Caribbean Cruises full-time

    Pros

    You get to travel round the world while you work. No living expenses, eat free at the crew mess, crew parties, meet people from all over the world.

    Cons

    Don't get to see family/friends for months, crew cabins very tiny, no weekends off (just hours off each day), very few washer and dryers available for crew members (depends what ship you work on).


  6. "Not for me"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales in Springfield, OR
    Former Employee - Sales in Springfield, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time (More than a year)

    Pros

    Great benefits, lots of employee engagement offered.

    Cons

    Micro managed your every move on the phones.

    Advice to Management

    Support your employees more and train lower management better.


  7. "Ships Doctor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ships Doctor in Miami, FL
    Former Employee - Ships Doctor in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time (More than a year)

    Pros

    Great place to work for medical people. We toured southwest and the southeast Caribbean. I had a relatively light patient population. crew and guests around 4,000 people. There was a Chief Doctor and three very professional Nurses who were all very supportive. Best job I ever had.

    Cons

    If you like food and I do a word of warning. The food is very good and free. I gained a bit of weight. If I did it over again I would step on the scale at least once a week.

    Advice to Management

    Open door policy can be a bit sticky it allows some spiteful team members to run to mommy first.

  8. "Royal"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Caribbean Cruises full-time

    Pros

    Enjoyed the pay and coworkers

    Cons

    Overly strict on attendance


  9. "Working at Royal Caribbean"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Royal Caribbean Cruises full-time

    Pros

    Get to travel the world, they provide your food (free, but not the best) and your room (sometimes problems with rooms and roommates), you save what you want

    Cons

    Low pay, you travel a lot but work so much you see the world, or stuck on a ship that does the same bad itinerary, basically non-existent retirement program, the company saves so much compared to land based, you pay for a medical THEY require, many have you pay uniforms, flights etc., not what it used to be, no Vision, Dental Plans for employees- you are on your own, Medical while working is poor quality and when on vacation you are on your own

    Advice to Management

    read the cons and address them


  10. "Hostile Supervisors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Royal Caribbean Cruises full-time (More than 5 years)

    Pros

    Money is average for the area

    Cons

    Most supervisors are vindictive and single out people they don't like. If you question them they tend to work hard to make your life difficult.


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