Royal Caribbean Cruises Reviews | Glassdoor

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Royal Caribbean Cruises Reviews

Updated December 30, 2017
165 reviews

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3.0
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Recommend to a friend
Approve of CEO
Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
54 Ratings

165 Employee Reviews

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Pros
Cons
  • Employees who experience work-life balance are less stressed and may more effectively contribute when they are working (in 22 reviews)

  • long hours without the monetary benefit (in 39 reviews)

More Pros and Cons

  1. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Caribbean Cruises full-time

    Pros

    The pay is higher than most call centers

    Cons

    Not being able to outright choose your schedule, not being able to use the restroom when you need to, can't get help when you need it as supervisors, outer departments, and managers are reluctant to help, and that's when you can even find someone to help.


  2. "Stage Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stage Manager
    Current Employee - Stage Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Royal Caribbean Cruises full-time (More than 5 years)

    Pros

    The travel is a plus, inurance is full covered while onboard and is decent while on vacation- no cost for room and board.

    Cons

    The higher you go, the less time you have to experience the places you visit. Salary is alright, though low if you are from the US.

  3. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services Officer in Miami, FL
    Former Employee - Guest Services Officer in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Royal Caribbean Cruises full-time (More than a year)

    Pros

    Salary could be better compared to work tie

    Cons

    Hours of Work should be less

    Advice to Management

    better salary/schedule relation, also trainings and meetings


  4. "Stage Staff"

    StarStarStarStarStar
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Royal Caribbean Cruises as a contractor

    Pros

    It's a great way to travel and get paid at the same time

    Cons

    People being hired for some job positions are not qualified enough. You also have to do jobs around the ship that are not related to the specific job you were hired for.


  5. "Good experience / VERY Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in Miami, FL
    Current Employee - Production Manager in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Royal Caribbean Cruises full-time (More than 10 years)

    Pros

    See the world traveling and going places you might not have ever seen. Meet amazing people from may different cultures.

    Cons

    Long hours, extremely corporate with by the word rules and regulations. No loyalty to long time employees.

    Advice to Management

    There should be more loyalty to employees espceially veterans. You should find more ways to work with them.


  6. "Lost and found"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lost and Found in Miramar, FL
    Current Employee - Lost and Found in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Caribbean Cruises full-time (More than 10 years)

    Pros

    Great benefits and good cruise benefits

    Cons

    Hard to move up in company due to the length of employment by employees

    Advice to Management

    Hire me I’m expectional learn fast and have a great persona


  7. "rccl"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - RSA in Miami, FL
    Former Contractor - RSA in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Royal Caribbean Cruises as a contractor (More than a year)

    Pros

    you spend 0 if you want because the food and drinks and sleep is free

    Cons

    pushing to hard and also forcing to work more and more

  8. "shore. excursion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Shore Excursion in Europa, MO
    Former Contractor - Shore Excursion in Europa, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Royal Caribbean Cruises as a contractor (More than a year)

    Pros

    i have knowledge and skills to develop myself working on board

    Cons

    i ant to do professional careers on board i want to grow and serve the ompany i have so much desire to excel

    Advice to Management

    shore .excursion


  9. "Good company that is high on diversity and inclusion."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Cruising benefits are good. Great health benefit as well the opportunity to own dock within the company at s discounted rate.

    Cons

    Chance for advancement is difficult. Opportunities are far and between an be not many people look at the cuisine service department as a department rich in talent.


  10. "Call Center - Good Pay but Bad Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Outreach in Springfield, OR
    Former Employee - Consumer Outreach in Springfield, OR
    Doesn't Recommend
    Positive Outlook

    I worked at Royal Caribbean Cruises full-time (More than 3 years)

    Pros

    Great people to work with and a good product to back the employee up.

    Cons

    Leadership and HR are not flexible. Felt like they only go as far as they are required to for the employee, by law.

    Advice to Management

    Listen more to what your employees want. There's a balance to everything and employees can't run run the show, but ruling with an iron fist is less productive than you think.


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